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Yark Chrysler Jeep Dodge Ram FIAT

Toledo, OH

4.7
2,554 Reviews
Visit Yark Chrysler Jeep Dodge Ram to explore our MASSIVE selection of new, used and Certified Pre-Owned cars, trucks, vans and SUV. Our Chrysler, Dodge, Ram and Jeep dealership in Toledo, OH, has stress-free auto financing, 110% Price Protection, and expert service technicians, so plan your visit today!
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6019 West Central Avenue

Toledo, OH

43615

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Showing 2,554 reviews

July 16, 2020

I was very pleased with everything I will recommend yark dealership in the future and consider them for my next vehicle thank again for you service More

by MRETERRY17
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Dannenberger,Jason Miller,Jason Miller
Jul 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! If there is anything more we can do to raise this to 5 stars, please let us know! We look forward to serving you again in the future!

July 15, 2020

I had an awesome experience! Anthony Clark was amazing and made me feel very relaxed! Very hospitable as well. It was a smooth experience as well, and my mom and I loved working More

by CJEFFERSON0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Clark, Nolan
Jul 16, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 15, 2020

This is my third truck from Yark, that being said I have also purchased a couple vehicles from others and the process at Yark always takes longer than others. I dealt with Corey, nice guy but hard to get ah More

by JBOYER3210
Recommend Dealer
Yes
Employees Worked With
Other Employees : Corey Morris, Justin Rohrs
Jul 16, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

July 15, 2020

Brake and tire problem Still waiting for brakes, pads, & rotors to be fixed after 5-6 trips back in 5 months. Had to go back for problem 30 days in. Also was sold a vehicle More

by HOPSNAVIGATOR
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlton Brown, Martin Campos, Chase Atkin, Tim Wandtke
Jul 16, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have spoken with the appropriate department, team members and management to ensure this does not happen again. We hope you can accept our sincere apology and please know that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

July 15, 2020

Gary Milligan I had a appointment at 10;00am oil change and a new battery installed my car was finished and i got out of there by 12;30pm it just seemed a little More

by freightliner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
pictures help---please update missing photos, Sue Emery
Jul 17, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us. We apologize you feel your experience was less than satisfactory. We forwarded your review to proper management and after further investigation, your service RO was closed at 11:16 am and your CC receipt is time stamped at 11:19 am. Due to Covid-19 we are not serving coffee, water or any other food/drink products at this time. Again, we apologize for any inconvenience and hope for a chance to serve you again in the future.

July 15, 2020

Was taken aback when my wife asked for a water and was told by lady at front desk that the vending machines were not working and that she should walk down to McDonalds to have her bottle refilled. Really? More

by twcl89
Recommend Dealer
No
Employees Worked With
Omar Rammuny
Jul 16, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information.

July 14, 2020

purchased 300 via internet Most all communication was done via internet or phone. When i arrived i had to find my salesman. Greg (salesman) was helpful. I needed stickers rem More

by JEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Duncan,Greg Early,Tim Duncan
Jul 14, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information.

Jul 15, 2020 -

JEFF responded

I was always taught that you show appreciation with action. Tim Duncan made it very clear that everything was going to be your way/his way or it was not going to happen. I have a service business to run and if any of my managers treated a customer the way Tim Duncan did or in this case didn't we would be having more training on how to gain and maintain a client. I was driving a long way to buy one of your cars, granted it was a good price. Threats of closing or not being there in time to do the closing was really not appreciated. I was leaving the next day for vacation and the transaction had to be done that afternoon if it was going to happen. Hinds site i should have passed on buying it from you and bought local instead.

Jul 15, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Again, we apologize for your experience and that it has led you to leaving us a negative review. Customer satisfaction is our top priority and we regret you feel this wasn't the case with you. Your deal was agreed upon at 1pm and knowing you were driving from Pittsburgh, and it being a Wednesday, it was advised that the dealership would be closing at 6pm. You said you had to go to the bank, take off stickers, and wanted to swap wheels. It was again reiterated that we would be closing at 6pm and that we could not swap wheels. Please understand that we do try to serve our customers the best we can and that it is never our intention to make any of our customers feel less than satisfied when leaving our dealership.

July 14, 2020

Salesman was very helpful, had a real good experience leasing my new Dodge Ram. Would have Brett help me with my next lease or buy in the future. More

by DEEMWHY
Recommend Dealer
Yes
Employees Worked With
Brett Forster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 13, 2020

Very amazingly beyond helpful and great team josh and kenny are one of the best I have dealt with very comfortable wirh my purchase amazing More

by HUSSAINMOHA219
Recommend Dealer
Yes
Employees Worked With
Tim Duncan,Tim Duncan
Jul 14, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 12, 2020

Great personal and very friendly. Everyone here was respectful. The place was very clean ..I would definitely recommend this place!! and I would definitely come back for my next purchase... More

by SALVADORHRNNDZ5
Recommend Dealer
Yes
Employees Worked With
Dave "The Camo Guy" Sgro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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