Yark Ford

I got what I wanted!! Steve sat down with us, we told him what we wanted and he found all the rebates we would get for the car we wanted. He also found an extra rebate that Steve sat down with us, we told him what we wanted and he found all the rebates we would get for the car we wanted. He also found an extra rebate that we didn't know we would receive. He was great to work with. I have been a customer at another dealership and was so impressed with Steve that I made the change. More

very happy This dealership has pleaded me for 5 years now. I will never lease anywhere else. Very friendly and attentive. They really do go above and beyond to d This dealership has pleaded me for 5 years now. I will never lease anywhere else. Very friendly and attentive. They really do go above and beyond to do what is easy and convenient for the customer. After an accident that totaled by second lease with them, they made it extremely easy to start the leasing process over with a new vehicle. It was as stress free as getting a new car after an accident could possibly be More

Experienced The Difference! I have bought many vehicles, usually just go to a dealership, and get stuck taking something off the lot. Sometimes good sometimes not so good. Came I have bought many vehicles, usually just go to a dealership, and get stuck taking something off the lot. Sometimes good sometimes not so good. Came to Kistler via a friend and was told to see Aaron, that he would help me find what I was looking for and not just sell me something I did not want. He took the time to find out what exactly was right for me , not what was easy or right for him. After a few follow up calls with other dealers he was able to find a truck I was happy with! Thank you Aaron and Kistler Ford for making it different! More

Excellent Aaron pulled out all the stops to help me get the car payment I needed. He helped me get thru what is usually a very hard situation with great ease. Aaron pulled out all the stops to help me get the car payment I needed. He helped me get thru what is usually a very hard situation with great ease. More

The ONLY dealership you should ever visit! Aaron was my product specialist and he did a fantastic job helping me, find a truck and bringing it in for me all with out me spending hrs inside the Aaron was my product specialist and he did a fantastic job helping me, find a truck and bringing it in for me all with out me spending hrs inside the dealership! It was a no bs straight forward transaction and I appreciate that. Highly recommend Aaron, he is knowledgeable and really relates to his customers. I will definitely be back and will tell everyone I know about Aaron and Team Kistler! Oh and he did all this work for me ( I'm not the easiest to work with) without making any commission! More

Awesome Aaron is awesome he has always taken good. Are of use when we come to Kistler . He is one reason why we do keep coming back . Kistler is our go to bec Aaron is awesome he has always taken good. Are of use when we come to Kistler . He is one reason why we do keep coming back . Kistler is our go to because of Aaron More

Excellent Customer Service! Aaron was very knowledgeable and professional, he answered all of my questions throughly. He took the time to make sure I was comfortable with my deci Aaron was very knowledgeable and professional, he answered all of my questions throughly. He took the time to make sure I was comfortable with my decision! More

Everyone was awesome Everyone Was so polite to us and made me a little less nervous about the whole process. I would definitely recommend them to anyone I know. Everyone Was so polite to us and made me a little less nervous about the whole process. I would definitely recommend them to anyone I know. More

Kistler is AWESOME Buying my Fusion was so easy... My salesman Nick was very caring To my auto needs and concerns which Made my choice very easy.. I LOVE My Ford Fus Buying my Fusion was so easy... My salesman Nick was very caring To my auto needs and concerns which Made my choice very easy.. I LOVE My Ford Fusion. More

Buying my truck was great! Everything after not so much Let me start by saying I purchased my 2012 Ford Explorer from steven and he is GREAT! But after the purchase of my truck kistler has been nothing but Let me start by saying I purchased my 2012 Ford Explorer from steven and he is GREAT! But after the purchase of my truck kistler has been nothing but disappointing as a whole. I was rear ended and took my truck to the body shop for the repairs. They qouted me 2-3 days for what needed replaced. I also had 2 recalls that needed taken care of. The two front desk ladies in the office are very nice BUT dont seem to communicate well with the service department. I was told my two recalls would be fixed WHILE the car was there to get the accident repairs, it didnt happen. I also called service the day i dropped the truck off to make sure it would get done (spoke to Dee). 6 days later I had to call and check on my truck myself. No one ever called to tell me the truck would be taking longer or why it was taking longer. Then to top that part off the recalls were not done and the bumper was not fixed completely (partially the insurance adjustors fault) but none the less zero communication until i asked to speak to the manager of the body shop and talked to josh. Josh said that he would send it for a supplemental check for the rest of the repairs and that he would call me. Fast foward weeks later i have to call and check on the status of the situation multiple times. Josh never comes to the phone. I just get put on hold while the office women (ann & renae i think) get the information for me. When i finally got a service appointment for the recalls which by the way i had to wait and entire week to get in because they were “booked” even tho it was supposed to be done prior. I had to drive back and forth to kistler a total of 4 times so far. 2 more times once i get the rest of the repairs taken care of so 6 times total and they never even offered me anything to make this situation right. Bill in service who i spoke with for the recalls was the only person that did okay during this whole process. I rated his survey low to get kistlers/fords attention which worked BUT MJ only called me to see what was going on because they want me to change my survey rating. Again did not offer me a gas card or anything for my troubles/wasted gas/wasted time. Overall i will not be back to kistler even with how much i enjoyed dealing with steven during the buy process. It seems that the none of the employees communicate to one another, the other departments or to me as the customer. Very dissatisfied. Hope i wont have any problems next tuesday when i take the truck back for the rest of the repairs.. More