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Yonkers Kia

Yonkers, NY

4.4
3,517 Reviews
Yonkers Kia is the largest volume Kia dealership in the Tri-State area. We've achieved this by making sure all our customers are 100% satisfied with their purchase and service needs. All our employees are factory trained and Kia certified. We carry the largest selection of new and pre-owned Kias as well as all other pre-owned makes and models. We have assembled the most advanced network of lenders to make financing easy when you finance through us. Yonkers Kia will get you the auto loan you need! Our goal is to provide you with the best selection of quality cars and the best purchasing experience ever. Yonkers Kia offers the best prices anywhere GUARANTEED! Call us today to schedule a test drive at 914-337-3800 or visit us online at YonkersKia.com
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1850 Central Park Ave

Yonkers, NY

10710

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Showing 3,517 reviews

October 07, 2022

I bought two cars from this dealership both times I left without paperwork I have to download the warranty myself I'm supposed to Google it the information is not accurate with what I have been told from th More

by ALXIRIZARRY7500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Adovic
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Yonkers Kia responded

Hi, Alxirizarry7500, we are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email our Executive Director at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

October 06, 2022

Cara was very helpful in reimbursing me credit for work done under warranty, which should have not been charged. More

by dennis.dugan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Deluca
Oct 24, 2022 -

Yonkers Kia responded

Thanks, Dennis, we are glad you met Cara.

October 06, 2022

I had a great experience with Natalie, Tony and Juan. I recommend my inlaws and they also purchased a car from Kia. More

by Sheebz1208
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Ramos
Oct 24, 2022 -

Yonkers Kia responded

Thanks, Sheebz1208, your words of recommendation mean everything to our team.

October 05, 2022

I'm in deep dodo with the insurance company and dmv. Everything was switched over for a car I didn't receive. Plus the payments was to high. I'm very heart 💔. But the salesman Matt is a great guy. He d More

by csandifer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't want to rate them it won't be fair
Oct 05, 2022 -

Yonkers Kia responded

csandifer, Please call (347) 695-4084 to talk directly to our Executive Director John Marciano about this issue.

October 03, 2022

Tiene un horrible servicio al cliente, llame por teléfono para hacer una cita de un recall para mi carro y la persona que me atendió me dio muy mal servicio. Perdí 2 horas en el dealer y al final mi carro More

by JUANAMATILDE02
Recommend Dealer
No
Employees Worked With
Darlyn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Yonkers Kia responded

Should you want to discuss your concerns with our Executive Director, please send email to customerservice@yonkerskia.com

October 03, 2022

Jhonny was efficient and knowledgeable. I contacted him knowing what I wanted and he was able to make the deal and handle all the paperwork expertly and efficiently. It was the smoothest ca More

by jmjmjmjm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonny Uceta
Oct 05, 2022 -

Yonkers Kia responded

jmjmjmjm, At Yonkers Kia, our goal is to provide you with the attention and customer service you deserve at every visit. We appreciate you taking the time to provide us with the feedback about your car buying experience from Jhonny Uceta. For all of your future automotive needs, please email us at customerservice@yonkerskia.com Thank you!

October 03, 2022

I had to return to correct bumper attachments that were not done properly and were not disclosed, although final payment requested and made. Upon return, service could not be done. I was referred to a bo More

by LSUAREZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Barcos
Oct 05, 2022 -

Yonkers Kia responded

LSUAREZ1, We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@yonkerskia.com Please provide your full contact info and details of your concerns, including who you worked with. Thank you! Hope to hear from you soon!

October 02, 2022

The vehicle was delivered clean and on time and everything was explained very happy with it More

by philparisi1950
Recommend Dealer
Yes
Employees Worked With
Scott Quan
Oct 03, 2022 -

Yonkers Kia responded

philparisi1950, Thank you for taking a moment to share your experience at Yonkers Kia and giving our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

October 02, 2022

The technician didn’t even reset the service warning on the instrument panel and no next oil change sticker reminder on the windshield.I wished they could try and make sure those things are done ,I was dis More

by Felix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Barcos
Oct 03, 2022 -

Yonkers Kia responded

Felix, We appreciate your choosing Yonkers Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success. We appreciate you bringing this to our attention and ask that you want to discuss your concerns with our Executive Director, please send email to customerservice@yonkerskia.com Thank you!

September 29, 2022

Very attentive and responsive - unlike new jersey dealership. Should have checked them out first and bought from them More

by ttc2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Barcos
Sep 30, 2022 -

Yonkers Kia responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Yonkers Kia. We look forward to serving you for many years to come! If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

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