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Yonkers Kia

Yonkers, NY

4.4
3,482 Reviews
Yonkers Kia is the largest volume Kia dealership in the Tri-State area. We've achieved this by making sure all our customers are 100% satisfied with their purchase and service needs. All our employees are factory trained and Kia certified. We carry the largest selection of new and pre-owned Kias as well as all other pre-owned makes and models. We have assembled the most advanced network of lenders to make financing easy when you finance through us. Yonkers Kia will get you the auto loan you need! Our goal is to provide you with the best selection of quality cars and the best purchasing experience ever. Yonkers Kia offers the best prices anywhere GUARANTEED! Call us today to schedule a test drive at 914-337-3800 or visit us online at YonkersKia.com
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1850 Central Park Ave

Yonkers, NY

10710

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Showing 3,482 reviews

December 08, 2021

Yonkers Kia has a friendly staff in service department with a nice waiting area for customers where fresh coffee and pastries await them with internet service, too. For those who choose not to wait there, More

by lrivera7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
December 08, 2021

I went in with an tire issue and Efrain took good care of me. He had the car back in the time as promised. My only feedback is they should ask clients beforehand if they are willing to wait 45 mins for a was More

by gigavasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
December 08, 2021

Yonkers Kia was very easy to work with. My car buying experience was quick and easy! More

by HALLIE.M.ARIAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Adovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2021

Excellent customer service and they were very proactive with me. We'll definitely be recommending More

by stacie0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Napolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

The dealership provided excellent customer service and mechanics serviced my car quickly. Also love getting back a clean car! More

by tamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
December 06, 2021

Darlyn was very informative and patient with me about all of service questions. she took the time out to explain everything. More

by ksmith_hines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlyn
Jan 01, 2022 -

ksmith_hines responded

Darlyn was great to work with.

December 05, 2021

John provided out-of-this-world service. I never felt more relaxed, he took the stress of the entire process, and communicated diligently and honestly. 10/10 ASK FOR JOHN!! HE'S THE BEST!! More

by dannymart130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Efrain Barcos
December 05, 2021

I was there for 5 hours and nothing was accomplished. The sound that I went for in the steering wheel was not fixed. They need to find better mechanics that know what they're doing. Also not having a master More

by LOZARES3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Efrain Barcos
Dec 06, 2021 -

Yonkers Kia responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Yonkers Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@yonkerskia.com. Thank you! Hope to hear from you soon!

December 02, 2021

I walked in and spoke to the gentlemen. He paid attention to my concerns and had me out of there quickly. He was kind and caring. Thank you for making my 1st experience with kia service a good one. More

by WANDAM.OLIVIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos
December 02, 2021

I was given a loan 9k dollars over what had agree on Unfortunately, I never read the fine print They kept me over six hours just on approval and paperwork I think it's just their strategy to get More

by gvelas123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Robles
Dec 06, 2021 -

Yonkers Kia responded

We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email our Executive Director at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

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