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Yonkers Kia

Yonkers, NY

Overview
Employees
Reviews
Vehicles
4.4
3,482 Reviews
Yonkers Kia is the largest volume Kia dealership in the Tri-State area. We've achieved this by making sure all our customers are 100% satisfied with their purchase and service needs. All our employees are factory trained and Kia certified. We carry the largest selection of new and pre-owned Kias as well as all other pre-owned makes and models. We have assembled the most advanced network of lenders to make financing easy when you finance through us. Yonkers Kia will get you the auto loan you need! Our goal is to provide you with the best selection of quality cars and the best purchasing experience ever. Yonkers Kia offers the best prices anywhere GUARANTEED! Call us today to schedule a test drive at 914-337-3800 or visit us online at YonkersKia.com
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1850 Central Park Ave

Yonkers, NY

10710

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Showing 3,482 reviews

June 27, 2020

In May I traded in my non working 2011 Kia Sorento and I purchased a 2021 Kia Seltos. I luv my new car. I want to give Kudos to the Sales Manager Sal for working with me throughout the whole process. Also a More

by MIMASREDVELVET
Recommend Dealer
Yes
Employees Worked With
Jimmy Sanchez, Sal Mayorga, Levi Ortiz
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June 27, 2020

My inspection sticker was up in May 2020 which my wife and I took the vehicle in and they did not changed or inspected car More

by ANDREWCOHEN727
Recommend Dealer
No
Employees Worked With
Jermaine Johnson
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Jul 03, 2020 -

Yonkers Kia responded

We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email me directly at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

June 27, 2020

I had to drive to the dealer to order, and check the status of my order. John then helped checking order status. Charges are horrible More

by afb2001
Recommend Dealer
No
Employees Worked With
Efrain Barcos, Cindy Santos, John Arias
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Jul 03, 2020 -

Yonkers Kia responded

We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email me directly at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

June 26, 2020

Second experience at Yonkers Kia was great! Matt Adovic and Mohammed Bseiso were awesome. The welcoming was warm. Excellent customer service and the process were on point. Thanks you Yonkers Kia! More

by Jespino
Recommend Dealer
Yes
Employees Worked With
Matt Adovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 26, 2020

Tony Ramos is a great salesman, he helped us find exactly what we were looking for . Thank you Carlos Molina financial manager and Tony Ramos salesman for helping us buy our first car. More

by a.alv31
Recommend Dealer
Yes
Employees Worked With
Carlos Molina, Tony Ramos
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June 22, 2020

Dioris is truly the best sales representative I’ve ever encountered, not only having patience but being Dedicated to us as customers thank you dioris More

by Stevenpagan6
Recommend Dealer
Yes
Employees Worked With
Dioris Natera
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Jun 25, 2020 -

Yonkers Kia responded

🙏🏽Thank you! We appreciate you! Your words of kindness will certainly influence your friends and family and we thank you so much for sharing! You are right; Dioris is the best! ⭐️⭐️⭐️⭐️⭐️ Have you seen his videos on our youtube channel? We would love it if you would check out our channel and give him a thumbs up!

June 20, 2020

Ben Deleon was good, attentive. The financial guy though Ben Deleon was good, attentive. The financial guy though was busy with other customers and I was there for 2 hrs. I am still waiting for second p More

by yakobiramy
Recommend Dealer
Yes
Employees Worked With
Benjamin DeLeon, Christian Acevedo
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June 19, 2020

No STARS! Absolute disgraceful!!! I bought a used 2015 Kia Sorrento in October, it is now June and i need a new engine!!!!! When i reached out to Lindi who sold me the car and Sal the used car manager, th More

by Sabrina
Recommend Dealer
No
Employees Worked With
Lindi Dacaj, Sal Mayorga
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Jun 19, 2020 -

Yonkers Kia responded

Sabrina, Good afternoon. I'm not sure if you are aware that a lemon law does not cover a 2015 model after driving it for 6 months. Our records show that you have owned the car for 9 months. You have been driving it for 9 months and are responsible for its wear and tear. Our records also indicate that you declined any additional warranty. Vehicles are man-made products. You have to purchase a warranty to cover issues that come up. NO DEALERSHIP is responsible for a used car engine 9 months after you've been driving it. It's a 5-year-old vehicle. We sell quality pre-owned cars and our customers have every opportunity to inspect them, test drive, look at the CarFax, whatever they want before they buy. The reason that warranties are so important is that NO ONE can predict the future. It's not fair to try to hold Lindi or Sal accountable for your vehicle. I understand your concern, but your anger is misdirected. It's just a matter of chance that this would occur or perhaps the driving patterns, many things can occur. That's why warranties are a good option. I'm sorry that you have repairs to your car, but it is no one's fault. Our best to you always. Thank you.

Jun 19, 2020 -

Sabrina responded

I actually found that this car is under recall and it happens to be the engine.... date announced Dec 2018... According to the recall it states "that 2012-2017 Sorento's previously recieved engine replacements under recall number 17V-224, the knock sensor detection system Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure causing a leak." As a dealer your customers come first and from the very moment Ive stepped foot into your dealership it has been a nightmare. Im sure you recall that this car you sold me was under the pretense it had a third row, and you "manager" Sal told my fiance that the tech uploaded the wrong photos under the wrong vehicle. Your dealership is a disgrace to KIA. So intead of brushing me off once again, do something to change the bad taste out my mouth of this poorly run dealership.. Action to take according to this recall would be to call Coorporate. I'l remember to mention your above response and you'll be hearing from my legal team as well as KIA Coorporation.. My review still stands and I also will be taking to social media to ban purchases from your facility as well.

June 19, 2020

UNPROFESSIONAL DISGUSTED WITH THE LACK OF PROFESSIONAL-ISM, THE LACK OF COMPETENCY, THE LACK OF TIMELINESS OF CONCERNS, LACK OF THROUGH CHECK ON THE VEHICLE I PURCHA More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Vadi
Tina Cruz
Other Employees : Efrain Barcos
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Jun 25, 2020 -

Yonkers Kia responded

We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email me directly at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

June 19, 2020

I guess due to the covid19 things are different I've called 3 times and can't get someone to call me back on an issue its very frustrating. More

by losoo4123
Recommend Dealer
Yes
Employees Worked With
Efrain Barcos, Terry Michel
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