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Younger Nissan of Frederick

Frederick, MD

4.9
2,926 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,926 reviews

January 03, 2019

They turned a nightmare into a positive experience! I had been having issues with my car for some time. It started with needing a new transmission 2 years after purchasing it. Quite an expense as it ha More

by mbenford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Barber, Brenton Spear
Jan 08, 2019 -

Younger Nissan of Frederick responded

Sorry to hear about your "nightmare", but thank you for the opportunity to turn it around for you. We appreciate your business and look forward to continuing to serve you. Great job team! Regards, Steve Farley GM

January 01, 2019

I was very happy and satisfied with the services I received! This was my first time purchasing a new vehicle and I had a lot of questions. Brenton was very good with answering all my answers and giving me all t More

by Mariam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Spear
Jan 08, 2019 -

Younger Nissan of Frederick responded

Miriam, so glad to hear that your new car buying experience was a great one. Thank you, Brenton and team, for a job well done! Regards, Steve Farley GM

January 01, 2019

Best buying experience ever! Brenton Spears is the best!!! Our sales person, Brenton Spears, did an awesome job and provided the best sales experience in my 45 years of car buying! He listened and got us the b More

by Brucep523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenton Spear, Karl Brady
Jan 08, 2019 -

Younger Nissan of Frederick responded

Thank you for the recommendation! We look forward to seeing you in service. Brenton, fantastic job! Regards, Steve Farley GM

December 28, 2018

New car purchase Everybody was nice and made the car buying experience easy. Salesman were not aggressive or pushy in regards to selling the vehicle. Always provided a More

by R.Dranzik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Torreyson, Austin Hopp
Jan 08, 2019 -

Younger Nissan of Frederick responded

Happy to hear that our staff met all of your needs and answered your questions. Great job guys! Regards, Steve Farley GM

December 28, 2018

Loving my Rogue and Younger's service Tim, the salesman, was awesome. He was friendly, attentive, and knowledgeable. He helped me find the exact car I wanted and find the answers I needed More

by Charmaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Kausch
Jan 08, 2019 -

Younger Nissan of Frederick responded

I am glad that Tim was able to help you find exactly what you wanted. Our sincere apologies about the waiting, but we look forward to seeing you in service and having the opportunity to meet all of your expectations. Thanks for a great job, Tim! Regards, Steve Farley GM

December 26, 2018

Great demeanor. Not pushy. She was kind and thoughtful. She wasn't pushy which to me is the most important thing. I never did buy a car from this dealership but I haven't bought More

by Alex in Miami
Recommend Dealer
Yes
Employees Worked With
Christa Arnn
Dec 26, 2018 -

Younger Nissan of Frederick responded

Thank you for your kind words. We would certainly appreciate your business, please let us know if there is anything more we can do for you. Regards, Steve Farley GM

December 24, 2018

Tim Kausch was excellent Tim went above and beyond with all of my expectations. He was courteous and went the extra mile to make me happy with the Pathfinder I purchased. More

by LB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kausch
Dec 26, 2018 -

Younger Nissan of Frederick responded

We appreciate your feedback and look forward to seeing you over in Service. Great job, Tim! Regards, Steve Farley GM

December 22, 2018

Very hepful and friendly Tony was very helpful and friendly with the process of trading our older truck in for a newer one. He was great to work with and was not pushy like m More

by John123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Araujo
Dec 26, 2018 -

Younger Nissan of Frederick responded

Happy to hear that you were pleased with the customer service you received from Tony. Great job, Tony! Regards, Steve Farley GM

December 21, 2018

Friendly and Helpful Everyone was very kind and attentive to any concerns we had. We did have a little difficulty getting financial questions answered at first, but once More

by Customer12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Torreyson
Dec 26, 2018 -

Younger Nissan of Frederick responded

Glad we were able to get your questions answered and take care of you! Thank you for your business. Regards, Steve Farley GM

December 20, 2018

Great experience Easiest transaction I’ve had. I work with cars so my expectations can be a bit high. However, I had the best salesperson who actually listened to me a More

by Weswuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Younger Nissan of Frederick responded

Thank you for the recommendation! Great job Joey. Regards, Steve Farley GM

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