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Younger Nissan of Frederick

Frederick, MD

4.9
2,714 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,714 reviews

March 09, 2016

Satisfied Customer This was the second car that we purchased from this dealership. Both times we purchased a car from this dealership, the employees were helpful, knowle More

by sjn08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Mike Schirf
Mar 15, 2016 -

Younger Nissan of Frederick responded

Thank you for the opportunity to earn your trust and your return visits with us here at Younger Nissan. We also appreciate your time in sharing your experience in this review. Feedback on how our team is doing helps us to fine tune our processes and customer service skills. Please let us know if we can be of further assistance. Wishing you all the best, Steve Farley, GM-Younger Nissan of Frederick

March 08, 2016

Excellent customer service in a New Car buying experience. Your Sales representative Phil Sizemore was not only knowledgeable, but really listened to what mattered in a vehicle for me. When our experience star More

by Thomas L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Kevin Caudell, Philip Sizemore
Mar 08, 2016 -

Younger Nissan of Frederick responded

Listening, hearing what our customers want in a vehicle, and delivering a smooth and simple purchase process...those are key to providing excellent customer. Thank you for taking the time to let us know Phil and our team are delivering just that! We hope you are enjoying your new Versa; should you have any questions on the features of your new car, please give us a call. Happy Motoring, Steve Farley GM-Younger Nissan of Frederick

March 07, 2016

Great customer service. My wife and I went to 8 dealships that day and these guys were the best. So we bought a car. Very happy with our purchase. More

by Mark Frey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Latour, Gary Gordon
Mar 08, 2016 -

Younger Nissan of Frederick responded

We certainly hope it is a case of saving the best for last, but in any event we are happy to have been given the opportunity to help you with your car purchase. Please let us know if you have any questions about the features on your new vehicle. We are just a phone call away. Thank you for sharing your thoughts in this review. Wishing you all the best, Steve Farley, GM-Younger Nissan of Frederick

March 07, 2016

#Don'tShopAnywhereElse!# My wife and I purchased a 2015 Nissan Quest after trading in our Nissan Rogue (which we had also purchased from Younger Nissan). Younger Nissan makes More

by KELLYZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Steve Latour, Gary Gordon
Mar 07, 2016 -

Younger Nissan of Frederick responded

Thank you for the opportunity to help make this purchase happen for you, as in the past. Your trust in, and loyalty to Younger Nissan is greatly appreciated! We hope that you are enjoying your new Quest. Please feel free to give us a call if you have any questions on the features of your Quest. All the best, Steve Farley, GM-Younger Nissan of Frederick

March 04, 2016

Things change in life; Nissan people don't. I've been a customer of Younger Nissan and its predecessors for over 20 years, and Steve Latour has been my go to guy. He and his team recently went More

by Hey Rube, check out my Cube!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Dibiase, Kyle Warfield, Steve Latour
Mar 07, 2016 -

Younger Nissan of Frederick responded

It is very nice to know that we were able to help you once again with your vehicle needs; sometimes a little extra help comes with perfect timing. Thank you for putting your trust in Steve and our team here at Younger Nissan, and for sharing your experience in this review. Please let us know if we can be of further assistance in any way. Wishing you all the best! Steve Farley, GM-Younger Nissan of Frederick

March 04, 2016

My Purchasing Experience Midday on a Wednesday, I called in and asked for someone in sales. I was immediately transferred to Phil. Phil was a very friendly voice, and asked me More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Dibiase, Philip Sizemore
Mar 07, 2016 -

Younger Nissan of Frederick responded

We know you will be happy with your new Pathfinder. Thank you for allowing us to help you with your purchase. Our team strives to provide an experience that is smooth and hassle free, and we are glad to hear that we delivered on that goal. We certainly appreciate that you have shared your experience in this review. Please know that we are just a phone call away should you need us. Wishing you many happy miles, Steve Farley, GM-Younger Nissan of Frederick

March 03, 2016

New Pathfinder I really like my new 2015 pathfinder. I am so glad to have Bluetooth, the back up camera and to be able to open the car doors with out getting my key More

by mypathfinder
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cipperly, Gary Gordon
Mar 07, 2016 -

Younger Nissan of Frederick responded

The Pathfinder is a great choice, and we hope you are enjoying it. Thank you for sharing your Younger Nissan experience in this review and for giving us the opportunity to help you get your new Pathfinder. Know that we are just a phone call away if we can be of further assistance. Wishing you all the best, Steve Farley, GM-Younger Nissan of Frederick

March 02, 2016

Easiest car buying experience ever! This was the easiest car buying experience ever! I went to this dealership having already acquired my financing, a a very good rate, I might add. I th More

by Giddyup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cipperly, Gary Gordon
Mar 07, 2016 -

Younger Nissan of Frederick responded

Sounds like a Win Win situation. I am happy to hear that our team not only helped you with your purchase, but actually made your experience even better than you were planning. Please let us know if you have any questions on the features of your new vehicle, we are just a phone call away. Wishing you many happy miles, Steve Farley, GM-Younger Nissan of Frederick

February 28, 2016

Loving Younger Nissan My wife went into Younger Nissan to see what we could do about trading in our 2015 Nissan Rogue. After a few phone calls and a trip into Younger Niss More

by tstorm62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Dibiase, Kyle Warfield, Nathan Cipperly
Feb 29, 2016 -

Younger Nissan of Frederick responded

Making sure we listen carefully to our customers wants and needs, providing a relaxed and hassle free purchase experience is our #1 priority! Thank you for the opportunity to help out with your new Pathfinder and for sharing your experience in this review. Your feedback helps us to continue along our path towards excellent customer service. Please don't hesitate to contact us if we can be of further assistance. Wishing you all the best, Kristin McKenrick, Social Media Marketing Specialist

February 27, 2016

.Thank you so much. Chris Curry, was very helpful, patient, very happy, outstanding, VERY HELPFUL!! Thank u much Curry. I appreciate the car I brought, you showed me a lo More

by Tajah34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Curry
Feb 29, 2016 -

Younger Nissan of Frederick responded

Thank you very much for sharing your Younger Nissan experience in this review. We greatly appreciate the opportunity to help you get your new vehicle. Please know that we are just a phone call away should you have any questions on your vehicle. Wishing you many happy miles, Kristin McKenrick, Social Media Marketing Specialist

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