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Younger Nissan of Frederick

Frederick, MD

4.9
2,925 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,925 reviews

August 24, 2016

Over all experience was great! My overall experience was great.! Thanks to Shelley, Kyle and the other gentleman, which I forgot his name but you know who you are! Thanks again for More

by gamble, cheryl 365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Shelley Clark, Brian Rogers
Aug 29, 2016 -

Younger Nissan of Frederick responded

Cheryl, Thank you for sharing your experience, we are glad to hear you had a great one and that Shelly, Kyle, and Brian were able to get you into your new Rogue. Congratulations, Steve Farley, GM

August 19, 2016

Poor service Everyone seemed to be too busy with other people. I waited for over 30 minutes for a 3 minute ride. I would have liked to have returned to work soon More

by rob.truelove@signsbytomorrow.com
Recommend Dealer
No
Employees Worked With
Doug Rice
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2016

Completely satisfied, expectations exceeded! There are not many businesses left that you can match your actual experience to their mission statement of service. Younger Nissan of Frederick howeve More

by HappyNewNissianOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Warfield, Steve Latour, Kevin Caudell
Aug 23, 2016 -

Younger Nissan of Frederick responded

Wow! What an awesome review, thank you so much. The Nissan Rogue is a beautiful SUV and we know you will love it. It is great to hear that Steve and the finance team were able to get you exactly what you were looking for with no pressure. We appreciate you and can't wait to see you in the service department so we can take care of your beautiful investment. Happy Motoring, Steve Farley, GM

August 18, 2016

Great experience!! I had a great experience at Younger Nissan, Kevin, Ed, and David went out of there way to get the car I wanted and I love my new Murano Platinum!!!😊 More

by Lisa Hess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Caudell, David Fultz
Aug 23, 2016 -

Younger Nissan of Frederick responded

Murano Platinum! Love it! Thank you for sharing your experience and the 5 Star review. It is because of people like you that make us love our job. -Steve Farley, GM

August 16, 2016

Good deal, friendly and professional service I recently purchased a pre-owned Subaru from Younger Nissan in Fredrick. What first drew me to Younger Nissan was their extended hours--I work odd hou More

by hunt447
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Burdis
Aug 23, 2016 -

Younger Nissan of Frederick responded

It is great to hear that Jim was able to make the deal easy and pain free. We thank you for choosing us for your car purchase. Our crazy hours are made just for people like yourself that have odd working hours. We like to think that we are available for everyone's crazy hours! Congrats on the new Subaru. -Steve Farley, GM

August 15, 2016

Purchasing a car was never this easy. David went above and beyond in finding the car that I wanted. He worked with me to get the price I wanted and a deal that I could live with. The car More

by efret@aol.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fultz
Aug 15, 2016 -

Younger Nissan of Frederick responded

That's right, if we don't have it, we can get it! Glad to hear that you found the perfect car for you and that David was the man that helped you in making that happen. We appreciate you and hope to see you in the service lane. -Steve Farley, GM

August 15, 2016

Friendly and professional From the beginning of my car search to the end result if leasing my Rogue I had an excellent experience. The salesman was very informative and answere More

by Denny56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Burdis
Aug 23, 2016 -

Younger Nissan of Frederick responded

Denny, thank you for the 5 Star Review. We appreciate you for choosing Younger Nissan of Frederick and your kind words about your experience. Congrats on your new Rogue and we hope to see you in the service lane for your first scheduled service. Happy Motoring, Steve Farley, GM

August 14, 2016

Trustworthy and Considerate While I have purchased my vehicles from other private parties instead of through Younger Nissan of Frederick they have established and built upon a pu More

by Andrew Palmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Warfield
Aug 15, 2016 -

Younger Nissan of Frederick responded

Andrew, we are happy to hear that your expectations for future car buying experiences has been raised. Thank you for the kind words and congratulations on the new vehicle. -Steve Farley, GM

August 13, 2016

Awesome Experience Overall My father has purchased 4 vehicles from Younger previously, and due to his recommendation my fiancé and I planned to visit around the beginning of 201 More

by whitneybbeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Burdis
Aug 15, 2016 -

Younger Nissan of Frederick responded

Whitney, thank you to you and your dad! Younger Nissan of Frederick strives hard to ensure that all of our guest are treated with the up-most respect and give the best deal possible. We are glad to hear that you got the loaded Sentra that fits your needs and your payments. Your kind words mean a lot to us and it is because of guest like yourself that make us love our jobs. Oh and by the way, please tell your son he better wear that hat when you come in for your first service! Congratulations, Steve Farley, GM

August 13, 2016

Professional Everyone was nice and very professional andI didn't get low balled on my trade. The vehicle I purchased was detailed and looked extremely good. I woul More

by Joe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Caudell, Shelley Clark
Aug 15, 2016 -

Younger Nissan of Frederick responded

Joel, Congratulations on the new vehicle. We are glad to hear that Shelly was able to find the right car for you. Thank you for the 5 Star review. Enjoy, Steve Farley, GM

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