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Younger Nissan of Frederick

Frederick, MD

4.9
2,928 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,928 reviews

June 01, 2016

Body shop work. Fix rear bumper Customer service tha was provide was informative. The shop not only completed quality work put give much needed advice on the make-up and future ser More

by Not
Recommend Dealer
Yes
Employees Worked With
Bill Sprague
Jun 03, 2016 -

Younger Nissan of Frederick responded

Wow! We are so happy to hear how great your experience was with our collision center. Bill and his team are outstanding at what they do and we thank you for allowing us to fix your vehicle. We look forward to seeing you in the service lane soon. Thank you, Steve Farley, GM

June 01, 2016

love my cars I bought two vehicles the latest being the sentry and I love driving this car. I have driven SUVS for many years and this has been a very enlightenin More

by chuckjenkins01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curry
Jun 03, 2016 -

Younger Nissan of Frederick responded

Chuck, we are glad to hear you are loving your new car! We appreciate you for choosing Younger Nissan for your car buying experience. Hope to see you soon, Steve Farley, GM

May 30, 2016

Purchased a new 2016 Murano Although I recommend this dealership to buy from I think they need to improve on their customer service. Sitting in the waiting area not knowing what More

by pammyjell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Latour, Justin Cleaver
Jun 03, 2016 -

Younger Nissan of Frederick responded

We truly apologize for any inconvenience that we may have cause. Our customers and their satisfaction is our number one priority and we thrive to make everything just right for our guest. We thank you for sharing your experience, which allows us to make changes with processes that will benefit others moving forward. We truly hope you are enjoying your new vehicle and we hope you think of us for your maintenance needs. Sincerely, Steve Farley, GM

May 30, 2016

Great experience Just drove my new 2016 Super Black Maxima home from Younger Nissan. Car looks great in my driveway. Excellent service from Kevin and Dave. They hun More

by MaximaMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caudell, David Fultz
Jun 03, 2016 -

Younger Nissan of Frederick responded

MaximaMan, Congrats on your new purchase! Thank you for sharing your experience with us. We are glad David and Kevin made the process easy and painless! We hope you enjoy your new Maxima. Happy Motoring, Steve Farley, GM

May 28, 2016

Great experience We purchased the Rogue SL. We are very happy with it and the experience we had at the dealership. Thanks Chris! We love our new car! More

by JimandBarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Chris Curry , Justin Cleaver
Jun 03, 2016 -

Younger Nissan of Frederick responded

We are glad to hear you are loving your new car! Thank you for taking the time to thank Chris for his quality performance. -Steve Farley, GM

May 26, 2016

I am enjoying my Rogue I have given this rating because since I have had the Rogue it has lived up to its reputation. It rides very smooth and is safe for my family. More

by chuckjenkins01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curry
Jun 03, 2016 -

Younger Nissan of Frederick responded

Chuck, thank you for doing your research and picking the Rogue. It is a beautiful SUV and you made a great choice. Thank you for choosing Younger Nissan of Frederick! Stay Safe, Steve Farley, GM

May 23, 2016

Satisfied Customer Was in need of a vehicle...current mode of transportation was old and had broke down requiring extensive work which was worth more than the car. Went More

by Adrianellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fultz
Jun 03, 2016 -

Younger Nissan of Frederick responded

Woohoo! We hope you are loving your new 2016 Altima. We are please that David and Edward were able to assist you with a quick no hassle experience. Congratulations on your new car and we hope to see you in our service department for your first maintenance. You can schedule an appointment via our website, phone, or just drive in! See you soon, Steve Farley, GM

May 20, 2016

Quality Service You have to admit, we all dread the idea of having to buy a car with the potential for being "on guard", dealing with high pressure sales and/or finan More

by MONAJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian - Service/Cashier , Steve Latour
Jun 03, 2016 -

Younger Nissan of Frederick responded

Monaji, thank you so much for being such a loyal customer to Younger. We thrive to be the best and hearing these kind words from you means a lot. We are truly grateful that you took the time to share your story. We wish you the best, Steve Farley, GM

May 16, 2016

Excellent job I was so pleased to work with the staff at Younger Nissan. I was grappling with several insurance-related issues, and Nathan and his supervisor were p More

by jbeowulf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cipperly
May 19, 2016 -

Younger Nissan of Frederick responded

Thank you for the opportunity to help you through your vehicle purchase process. We certainly understand that sometimes there are bumps along the road, and we are just happy it all worked out for you. I hope that you are enjoying your new vehicle. Please know that we are here to help if you have any questions. Thank you for sharing your experience in this review. Wishing you many happy miles, Steve Farley GM-Younger Nissan of Frederick

May 16, 2016

Nissan Juke Mr Curry was very easy to deal with and answered all questions we had about our purchase of a 2016 Nissan Juke, we will definitely be making all futur More

by vincentk3616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curry
May 19, 2016 -

Younger Nissan of Frederick responded

Thank you for the opportunity to help with your Juke purchase; such a fun vehicle to own! We certainly appreciate you taking the time to share your experience in this review. feedback such as yours is very important to us. Should you need anything, please feel free to give us a call. Sincerely, Steve Farley GM-Younger Nissan of Frederick

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