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Younger Nissan of Frederick

Frederick, MD

4.9
2,927 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,927 reviews

October 21, 2015

Purchase of a new car! This was my 5th new car purchase from Frederick Nissan. A wonderful experience every time and they truly do make you feel apart of their family. Ver More

by ccbartlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Dibiase, Jim Burdis
Oct 21, 2015 -

Younger Nissan of Frederick responded

Family...that is a great way to describe it. Our team works well together with one common goal in mind - customers who are happy with their new car purchase experience. We know that you have other options when making a car purchase, and we thank you for trusting in the Younger Nissan team once again to help you along the way! It is always great to hear how we are doing and where we can improve our process, so thank you for sharing your experience in this review. Steve Farley GM - Younger Nissan

October 21, 2015

First time buyer I am beyond pleased with the service I experienced. Jim and Ed answered any questions I had from start to finish. They've even followed up with me to More

by Tmh04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Burdis
Oct 22, 2015 -

Younger Nissan of Frederick responded

At Younger Nissan, customer satisfaction is our number 1 priority! We are very glad to hear that Jim and Ed made sure that your car buying experience was a smooth and hassle free process for you. If there is anything else that you need or have questions on, please reach out to us; we will be happy to help! Thank you for taking the time to let us know how we are doing in this review. Steve Farley GM - Younger Nissan

October 19, 2015

Great Experience I knew what I wanted when i went to the dealership and not once did anyone try to get me to upgrade or to convince me that i needed something more tha More

by callew20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield
Oct 20, 2015 -

Younger Nissan of Frederick responded

We love hearing when a process goes this smoothly. Our team takes great pride in providing excellent customer service and in the great working relationship we share among co-workers. All together, it makes for the best car buying experience you can find! We are so happy that Louis was able to get you in exactly what you were looking for - Hassle Free! We greatly appreciate you taking the time to let us know how we are doing! Please feel free to give us a call if we can be of further assistance. Steve Farley GM - Younger Nissan

October 15, 2015

Excellent Experience I am really thankful to Eric & Younger Nissan team who worked with me for my new Car "Sentra".I must say Eric is a great salesperson ,very calm and h More

by Nitin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Jim Burdis, Kevin Caudell
Oct 15, 2015 -

Younger Nissan of Frederick responded

It was our pleasure working with you, getting you in the car you were interested in, all the while making the process as speedy as possible. We know your time is valuable and we certainly appreciate your feedback in this review. It is nice to know how our team is doing! If we can be of further assistance, please don't hesitate to give us a call. Thanks again for the opportunity to help you with your automotive needs. Steve Farley GM - Younger Nissan

October 13, 2015

Good but expensive The dealership staff was very friendly but scheduled service took a long time. My car was there from 10a-5p to get brakes and rotors. The price seemed More

by Saubertin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 20, 2015 -

Younger Nissan of Frederick responded

We thank you for taking the time to let us know about your service experience at Younger Nissan. We do apologize for the inconvenience in the long day of service. Our team of experts are thoroughly trained in all things Nissan, so you can always trust that your vehicle will be serviced to the highest quality and Nissan safety standards. Once again, we thank you for taking the time to let us know how we are doing. If we can be of further assistance, please feel free to give us a call. Steve Farley GM - Younger Nissan

October 13, 2015

Very positive!! The staff was very helpful and professional!! We found the truck that we wanted and were very pleased with the service provided by Younger Nissan!! More

by happyinharpersferry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Jim Burdis
Oct 13, 2015 -

Younger Nissan of Frederick responded

That is great news! Thank you for giving us the opportunity to work with you and get you in the truck you wanted. Our team takes great pride in providing exceptional customer service and it is always nice to hear how we are doing. Thank you for taking the time to share your experience in this review. If we can be of further assistance, please don't hesitate to give us a call. Steve Farley GM - Younger Nissan

October 12, 2015

Oil change and rotation went well. I recently took my 2013 Murano in for an oil change and tire rotation. I had a coupon that made the price very reasonable, otherwise it may not have More

by jnps37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 13, 2015 -

Younger Nissan of Frederick responded

Thank you so much for taking the time to tell us about your experience at Younger Nissan; and for giving us the opportunity to service your Murano. Our Nissan certified technicians are highly trained to provide the best Customer Car Care possible for your Nissan. We do hope you will choose to return for all of your service and automotive needs in the future. Please let us know if we can be of further assistance. Steve Farley GM - Younger Nissan

October 09, 2015

Courteous and attentive I visited several different dealerships, and Younger by far had the best customer service. They made the process short and simple and did not drag it More

by VBchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Curry , Kevin Caudell
Oct 09, 2015 -

Younger Nissan of Frederick responded

We are very glad to hear that your experience was simple and pain free. That's what we like to hear! Sometimes the process can be lengthy, but we always strive to make it a smooth one. Thank you for taking the time to let us know how we are doing - it helps us to keep moving forward towards excellent customer service. Please let us know if we can be of further assistance. Steve Farley GM - Younger Nissan

October 05, 2015

excellent and very comfortabl I went in with the expectations of just looking around. Eric came out and talked with me and just made me feel so comfortable looking into a new vehi More

by charsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Nathan Cipperly, Kevin Caudell
Oct 05, 2015 -

Younger Nissan of Frederick responded

Our goal at Younger Nissan is to help you make an informed decision by showing you all of your options. We are so glad for the opportunity to help you through the new car purchase process. Our team takes great pride in delivering exceptional customer care and service; thank you for letting us know how we are doing. Please don't hesitate to call us if we can be of further assistance. Steve Farley GM - Younger Nissan

October 05, 2015

30k servicing visit Web was easy to use to get an appt. the service tech was excellent and found a way to reduce my costs while providing the full service requirements of More

by Arch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Bostic
Oct 06, 2015 -

Younger Nissan of Frederick responded

That is great news! An easy process, efficient service and saving money is the perfect win-win situation. We are happy to hear that our team went beyond meeting your expectations in providing exceptional service. Thank you for taking the time to let us know how we are doing! Please don't hesitate to give us a call if we can be of further assistance. Steve Farley GM - Younger Nissan

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