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Younger Nissan of Frederick
Frederick, MD
2,952 Reviews
*********How does Younger Nissan of Frederick have so many reviews?**********
It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service.
Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better.
We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service.
Thanks to everyone that has provided feedback thus far!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 2,952 reviews
August 28, 2013
My Nissan Altima lost connection with my cellular phone. James Fink was very helpful scheduling a convenient time for me to deliver the car. I brought my laptop with me to do some work while I waited for t James Fink was very helpful scheduling a convenient time for me to deliver the car. I brought my laptop with me to do some work while I waited for the repair to be done. They fixed my bluetooth connection so quickly I barely had time to get to work. James also printed out a list of compatible phones should I decide to purchase a new one (my contract is almost up). I am very pleased with the service and overall experience at Younger Nissan. Five Stars. More
by dbhoward
Employees Worked With
James Fink
August 27, 2013
Younger Nissan of Frederick helped us resolve our issues with our car buying experience. After a bad experience, the manager was very helpful in correcting the problem. We will continue to buy vehicles from with our car buying experience. After a bad experience, the manager was very helpful in correcting the problem. We will continue to buy vehicles from there and get our car service there. Thank you. More
by hmariekeeney
Employees Worked With
August 26, 2013
Mike was friendly and easy to work with. Anyone looking for a Nissan should check them out. I took a trip to another dealership and they were not trying to come close to what Younger was able to do. for a Nissan should check them out. I took a trip to another dealership and they were not trying to come close to what Younger was able to do. More
by jonathonadam
August 26, 2013
I am very happy with the service I received when buying my new Nissan Rogue. The team was great in being patient with me and giving my husband and I time to look and research on our own. We received emails my new Nissan Rogue. The team was great in being patient with me and giving my husband and I time to look and research on our own. We received emails checking up on us that were not pushy in any way. I felt comfortable in taking my time and in asking any questions we had. We are very pleased! More
by smweeks
Employees Worked With
Kyle Warfield
August 26, 2013
I bought my 2013 Nissan Altima about a week a go an I love it. I was very satisfied with the service I received at Younger Nissan. The staff are nice, friendly and honest. I highly recommend Younger Niss love it. I was very satisfied with the service I received at Younger Nissan. The staff are nice, friendly and honest. I highly recommend Younger Nissan. More
by Sara7207
Employees Worked With
Steve Latour
August 25, 2013
I am always greeted with a smile and a good morning, even at 7:30am in a Saturday Morning. Customer service is always a plus here. I always have fast friendly service. Usually in and out in a half hour. at 7:30am in a Saturday Morning. Customer service is always a plus here. I always have fast friendly service. Usually in and out in a half hour. More
by Eckstine
Employees Worked With
August 23, 2013
I had driven the Maxima at another dealership and knew the model and options I wanted. I went on line and found Younger Nissan and several other dealerships that had the model I wanted. Younger had the the model and options I wanted. I went on line and found Younger Nissan and several other dealerships that had the model I wanted. Younger had the lowest price, so I decided to drive to Frederick and see if the price was for "real" or was it a "bait and switch". There was no "bait and switch", the price was solid and below every other dealer. Alvin was our sales rep, and he was very honest and very knowledgeable about the product. Like most people I hate the process of buying a car, but the entire buying process was a pleasure. And I intend to use the service department even though I live 24 miles from the dealership because of the added value at Younger. More
by glavan46
August 20, 2013
Doug Rice and Gary Lewis always make you feel like you are the most important customer they have. It is appreciated. It has been a real pleasure to do business with them. are the most important customer they have. It is appreciated. It has been a real pleasure to do business with them. More
by johngrob
Employees Worked With
August 20, 2013
Very good customer service (Mark Trimble). Nissan will make sure that the customer is happy and satisfied with their purchase. Will recommend to others. Great experience. make sure that the customer is happy and satisfied with their purchase. Will recommend to others. Great experience. More
by kiarenee112
