Younger Nissan of Frederick

My car was well taken care of and extra shiny. The loaner care process was easy and my car was finished early. Doug and Leonie were very nice. care process was easy and my car was finished early. Doug and Leonie were very nice. More

I rated my service experience #5 because I was helped immediately, the service folks were friendly and attentive as usual, the work was done quickly before I could finish my coffee and the cost of the se immediately, the service folks were friendly and attentive as usual, the work was done quickly before I could finish my coffee and the cost of the service was free. I could not have asked for a better experience. More

First,when I picked up my car key, I noticed it said "failed" for my battery. If I had not questioned why it said that, no one would have told me. When I questioned why my battery would go bad at 23,000 "failed" for my battery. If I had not questioned why it said that, no one would have told me. When I questioned why my battery would go bad at 23,000 miles, the best answer they gave me was, could be the heat and it happens sometimes. I have never had a new car that required a new battery before 50,000 miles or more. So, I was told the battery is pro-rated and I have until July 14th,when my three year warranty runs out,to get a new battery for 80.00, or after that pay full price. I guess I might get a new battery, but to be honest, I haven't talked to anyone who thinks I should have to buy a new battery in a car like this,at 23,000 miles! More

This dealership by far is one of the best dealerships i have dealt with!!, very clean and professional dealer,very nice waiting room for when you bring your car in for service, everybody here are very kind have dealt with!!, very clean and professional dealer,very nice waiting room for when you bring your car in for service, everybody here are very kind and friendly!! i have bought car's from Steve Farley for over 25 years now and have always been treated like a family member! i was very happy when i found out about two years ago that Mr Farley was at Frederick Nissan that i came by to say hello, and have since then have bought 6 vehicle's in two year's from them. My sale's man Steve Latour was very professional and friendly person who knew the product and been with Nissan for over 18 year's, So i just want to say Thank You Frederick Nissan For the wonderful experience !!! More

It was great to be treated like you mattered to the dealer. My last experience I was treated as a number and your car was fixed when they were ready for you. dealer. My last experience I was treated as a number and your car was fixed when they were ready for you. More

Customer service was great and I was very pleased that they were able to get me better pricing on my remote. They were also finished before expected. Very quick! they were able to get me better pricing on my remote. They were also finished before expected. Very quick! More

The staff at Frederick Nissan was friendly and helpful as soon as I stepped in the door. I was greeted with a smile and professionalism. Gary Lewis is a true asset to your company! soon as I stepped in the door. I was greeted with a smile and professionalism. Gary Lewis is a true asset to your company! More

i was informed that my free oil change at 7500 miles ended with my warranty. I was told when I bought the vehicle that they were free for the as long as I own the vehicle. Not happy with that decision ended with my warranty. I was told when I bought the vehicle that they were free for the as long as I own the vehicle. Not happy with that decision. I have gone out of my way to bring my car to Frederick instead of staying here in Pennsylvania. More

The service agent was great to work with and friendly. If the cost was much more I would go elsewhere even though I prefer having my Maxima serviced at a Nissan Dealership. An exterior car wash after ser If the cost was much more I would go elsewhere even though I prefer having my Maxima serviced at a Nissan Dealership. An exterior car wash after service would be appreciated. The Toyota dealership did this when I drove a Camry. More