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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.5
1,515 Reviews

1,515 Reviews of Zeigler Honda of Racine - Service Center

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May 22, 2025

Staff was really friendly and did an Amazing job with my oil change. Thanks for the relaxing and peaceful experience. More

by bearsinc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Zeigler Honda of Racine responded

Glad to hear the oil change experience at Zeigler Honda of Racine was relaxing and peaceful. We appreciate your feedback.

May 22, 2025

I got a first time oil change. It did take longer than expected, but it was complimentary since it was my first time there. More

by ryan1993
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Zeigler Honda of Racine responded

Thank you for choosing Zeigler Honda of Racine. We're glad to know you appreciate the complimentary oil change. Wishing you a great day ahead.

May 21, 2025

Very good customer service. Finished my oil change in a fast manner and cleaned my car also which looked very nice and clean! More

by tp3terson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Zeigler Honda of Racine responded

Thanks for your kind words. We're glad to hear you had a positive experience with our team at Zeigler Honda of Racine.

May 21, 2025

Tim was very preoffesional! Recommended 100% The quality of work is also very good so that speaks a lot. More

by tonylopez117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Zeigler Honda of Racine responded

Thanks for recommending us and appreciating our team's work at Zeigler Honda of Racine. We’re glad you had a positive experience.

May 19, 2025

Thorough and friendly easy to work with They always go above and beyond to help their customers. More

by Jdouvikas
Recommend Dealer
Yes
Employees Worked With
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Ibrahim
May 19, 2025 -

Zeigler Honda of Racine responded

We appreciate your kind words about Zeigler Honda of Racine. Our team is happy to have been able to help you.

May 19, 2025

Excellent service and dealership! Very thorough and attention to detail is excellent Answered all of our questions and was attentive More

by Jdouvikas
Recommend Dealer
Yes
Employees Worked With
Robert woods
May 19, 2025 -

Zeigler Honda of Racine responded

We’re pleased to hear our team was helpful during your visit. Thank you for choosing Zeigler Honda of Racine.

May 19, 2025

Friendly and efficient customer service all around! I was called sooner than expected informing me my car was ready for pick up. More

by KCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Venicia Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Zeigler Honda of Racine responded

Thank you for your positive feedback. We're glad our team at Zeigler Honda of Racine could provide efficient service for your car's needs.

May 19, 2025

Professional and kind team. With a good management. They are on time and I’m very satisfied More

by Marita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arroyo
May 20, 2025 -

Zeigler Honda of Racine responded

Thank you for your positive feedback. We hope everything continues to meet your expectations at Zeigler Honda of Racine.

May 19, 2025

I won't do business with this dealer again, and I will tell all of my friends not to go to this dealer. More

by TYV
Recommend Dealer
No
Employees Worked With
Prince Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Zeigler Honda of Racine responded

Customer satisfaction is important to us. Our Sales Team prides itself on the high-quality standards that we maintain and I would appreciate the opportunity to discuss your feedback regarding your visit today. Could you please email your preferred contact information to me? Best, Sarah Petersen Customer Relations Manager sarahp@zeigler.com

May 18, 2025

When I brought my car in, it was diagnosed with one wrong thing. They fix it and suddenly there’s a new thing wrong with the car… Finally get it fixed and take it home, only to find out it was never actually More

by looloobell56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Ingram
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Zeigler Honda of Racine responded

Mckinley, we again apologize that diagnosing your 2017 CRV with 151k miles was not quite as straight forward as you would have hoped, however I can assure you our master Honda tech was not guessing. Each issue that was repaired was repaired due to your vehicle giving an error code. We do what we can to help our customers and feel that we offered much more than another dealership would have in this situation. We were not required to give a choice of a full refund; but did so as a courtesy. Again, we do apologize things didn't go as we all would have hoped and that you didn't feel you received an apology. When Brian spoke to your family he felt it was clear he was sorry. Our goal is always to repair a customer's vehicle, and in this case we believe we would have been able to do that, but only if you agreed for us to do the work the vehicle is requiring to be done; in this case it was cleaning up the engine that was not maintained with proper maintenance. We ultimately hope the best for you and hope things can get resolved so you have a safe vehicle to drive.

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