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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.5
1,520 Reviews

1,520 Reviews of Zeigler Honda of Racine - Service Center

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May 19, 2025

Friendly and efficient customer service all around! I was called sooner than expected informing me my car was ready for pick up. More

by KCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Venicia Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Zeigler Honda of Racine responded

Thank you for your positive feedback. We're glad our team at Zeigler Honda of Racine could provide efficient service for your car's needs.

May 19, 2025

Professional and kind team. With a good management. They are on time and I’m very satisfied More

by Marita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arroyo
May 20, 2025 -

Zeigler Honda of Racine responded

Thank you for your positive feedback. We hope everything continues to meet your expectations at Zeigler Honda of Racine.

May 19, 2025

I won't do business with this dealer again, and I will tell all of my friends not to go to this dealer. More

by TYV
Recommend Dealer
No
Employees Worked With
Prince Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Zeigler Honda of Racine responded

Customer satisfaction is important to us. Our Sales Team prides itself on the high-quality standards that we maintain and I would appreciate the opportunity to discuss your feedback regarding your visit today. Could you please email your preferred contact information to me? Best, Sarah Petersen Customer Relations Manager sarahp@zeigler.com

May 19, 2025

Thorough and friendly easy to work with They always go above and beyond to help their customers. More

by Jdouvikas
Recommend Dealer
Yes
Employees Worked With
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Ibrahim
May 19, 2025 -

Zeigler Honda of Racine responded

We appreciate your kind words about Zeigler Honda of Racine. Our team is happy to have been able to help you.

May 19, 2025

Excellent service and dealership! Very thorough and attention to detail is excellent Answered all of our questions and was attentive More

by Jdouvikas
Recommend Dealer
Yes
Employees Worked With
Robert woods
May 19, 2025 -

Zeigler Honda of Racine responded

We’re pleased to hear our team was helpful during your visit. Thank you for choosing Zeigler Honda of Racine.

May 18, 2025

When I brought my car in, it was diagnosed with one wrong thing. They fix it and suddenly there’s a new thing wrong with the car… Finally get it fixed and take it home, only to find out it was never actually More

by looloobell56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Ingram
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Zeigler Honda of Racine responded

Mckinley, we again apologize that diagnosing your 2017 CRV with 151k miles was not quite as straight forward as you would have hoped, however I can assure you our master Honda tech was not guessing. Each issue that was repaired was repaired due to your vehicle giving an error code. We do what we can to help our customers and feel that we offered much more than another dealership would have in this situation. We were not required to give a choice of a full refund; but did so as a courtesy. Again, we do apologize things didn't go as we all would have hoped and that you didn't feel you received an apology. When Brian spoke to your family he felt it was clear he was sorry. Our goal is always to repair a customer's vehicle, and in this case we believe we would have been able to do that, but only if you agreed for us to do the work the vehicle is requiring to be done; in this case it was cleaning up the engine that was not maintained with proper maintenance. We ultimately hope the best for you and hope things can get resolved so you have a safe vehicle to drive.

May 17, 2025

Very clean and maintained shop. Knowledgeable, professional, polite and courteous staff. Quick professional maintenance technicians. More

by Kratzer.toby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ibrahim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshiwa Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Zeigler Honda of Racine responded

Thank you for recognizing our team's professionalism and expertise at Zeigler Honda of Racine. We appreciate your feedback about the cleanliness and efficiency in our shop. Let us know if there's anything more we can do for you.

May 17, 2025

Excellent and prompt service. Technician was courteous and explained the results of the service at conclusion. More

by mkadow8578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your experience with us. We're glad to hear that our team provided excellent and prompt service.

May 16, 2025

Venicia is very courteous and very easy to work with. Highly recommend her as a service advisor! More

by ff24x7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venicia Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Zeigler Honda of Racine responded

We appreciate your kind words and recommendation of our team. Thanks for choosing Zeigler Honda of Racine.

May 16, 2025

I went in for an oil change and that was it. I got charged for a tire rotation for $20 which I did not approve. But I did not see it on the bill until I got home because I was in a hurry. Just a More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
May 17, 2025 -

Zeigler Honda of Racine responded

John, we apologize for the mistake. I'd like to have a check cut for the refund. Can you please reach out to me so I can confirm your address? Sarah Petersen, Customer Relations Manager 262-898-2900 or sarahp@zeigler.com