Zeigler Honda of Racine - Service Center
Mount Pleasant, WI
1,520 Reviews of Zeigler Honda of Racine - Service Center
Friendly and efficient customer service all around! I was called sooner than expected informing me my car was ready for pick up. I was called sooner than expected informing me my car was ready for pick up. More
I won't do business with this dealer again, and I will tell all of my friends not to go to this dealer. tell all of my friends not to go to this dealer. More
Thorough and friendly easy to work with They always go above and beyond to help their customers. above and beyond to help their customers. More
When I brought my car in, it was diagnosed with one wrong thing. They fix it and suddenly there’s a new thing wrong with the car… Finally get it fixed and take it home, only to find out it was never actually thing. They fix it and suddenly there’s a new thing wrong with the car… Finally get it fixed and take it home, only to find out it was never actually fixed. They just took $5k from me. Called them again and they start guessing about what’s wrong… They fix the spark plugs and then suddenly my car is in worse shape than it was originally-like they messed it up! After calling the service manager repeatedly, I finally heard back. He said my car was dead from the start… but I never got an apology. Then they gave me three options, 1 I only get $6k towards trade in, 2 the try to clean the engine to fix the problem, or I finally get my money refunded and car towed back home… We got it towed home, now worse than before. Not trusting them again to fix my cars. More
Very clean and maintained shop. Knowledgeable, professional, polite and courteous staff. Quick professional maintenance technicians. Knowledgeable, professional, polite and courteous staff. Quick professional maintenance technicians. More
Excellent and prompt service. Technician was courteous and explained the results of the service at conclusion. Technician was courteous and explained the results of the service at conclusion. More
Venicia is very courteous and very easy to work with. Highly recommend her as a service advisor! Highly recommend her as a service advisor! More
I went in for an oil change and that was it. I got charged for a tire rotation for $20 which I did not approve. But I did not see it on the bill until I got home because I was in a hurry. Just a I got charged for a tire rotation for $20 which I did not approve. But I did not see it on the bill until I got home because I was in a hurry. Just another deceptive tactic.. so I gave your dealership/service department a one out of 10 More