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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,476 Reviews

1,476 Reviews of Zeigler Honda of Racine - Service Center

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April 29, 2025

My experience with Prince Jones at Honda is always great, he’s well knowledgeable in answering my questions and concerns that I may have. More

by MIKEOPAL88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Zeigler Honda of Racine responded

We're glad you had a great experience with our team. Thank you for choosing Zeigler Honda of Racine.

April 29, 2025

Excellent experience. Still a problem to be resolved but Prince was fantastic in helping Thank you More

by valen
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prince Jones
Apr 29, 2025 -

Zeigler Honda of Racine responded

Thank you for your kind words. We're glad to hear our team was helpful. If you need any further assistance, please feel free to let us know.

April 29, 2025

Nice dealership and really appreciate working with Tim in service. He is always honest and helpful. More

by JLORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Excellent service department! Everyone was very helpful. We appreciate you. See you next time for service! Thanks! More

by Ed.Swartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Zeigler Honda of Racine responded

We're glad you had a great experience with our service department. Thank you for choosing Zeigler Honda of Racine.

April 29, 2025

See my last comment. Also it took 1.5 hours for the oil change and tire rotation More

by schliear
Recommend Dealer
No
Employees Worked With
Tim who was great. I got an oil change and they did not wipe off all the oil that spilled under the vehicle and it dripped on my driveway and garage floor after I was home.
Apr 30, 2025 -

Zeigler Honda of Racine responded

I apologize for your wait time in service. Can you please reach out to me at your convenience? I can be reached at 262-898-2900 or sarahp@zeigler.com Sarah Petersen, Customer Relations Manager

April 29, 2025

I purchased a 2020 bmw m340i April 1st, 2025, i noticed after the first week that the tires were worn to the point of the wear bars showing. Also there was a rattle in the front left. The dealership replac More

by kcarr1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Sewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
Venicia Sides
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Zeigler Honda of Racine responded

Kyle, can you please reach out to me at your earliest convenience? I can be reached at 262-898-2900 or sarahp@zeigler.com -Sarah Petersen, Customer Relations Manager

April 28, 2025

For me, Prince handled my service appointment and related questions very well. Had a litgle confusion with my boll but he took care of it. Always seem to get good service at Zeigler. More

by jfuhrm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Zeigler Honda of Racine responded

Our team is pleased to have assisted you with your service appointment. We're glad you consistently receive good service at Zeigler Honda of Racine.

April 28, 2025

They serviced my car quickly and washed it as well. The service staff was friendly. More

by Juliannelucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Zeigler Honda of Racine responded

We're glad you're happy with the service. Thank you for choosing Zeigler Honda of Racine.

April 27, 2025

Jason had great customer service. He went above and beyond. The shuttle driver was great too. He drove me all the way to back to Cudahy after I dropped off my vehicle. More

by Anne government vehicle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
Apr 27, 2025 -

Zeigler Honda of Racine responded

We're glad to hear our team provided such helpful service and shuttle assistance. We appreciate your feedback and wish you a great day.

April 27, 2025

Everyone friendly and helpful The only complaint I have was that I was supposed to get a complimentary car wash and that did not happen More

by ljbrick1958
Recommend Dealer
Yes
Employees Worked With
Zack
Apr 27, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your experience at Zeigler Honda of Racine. We appreciate your feedback and encourage reaching out so we can address the car wash issue.