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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.5
1,491 Reviews

1,491 Reviews of Zeigler Honda of Racine - Service Center

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December 01, 2023

Made sure we got all the service required not just what we asked for. Once up on the lift, addition items found. More

by KB9NPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Zeigler Honda of Racine responded

We appreciate the high rating and your trust in Zeigler Honda of Racine's service department. We're always diligent to ensure every customer vehicle gets the care it needs. Thanks for choosing us!

December 01, 2023

Zeigler Honda of Racine's service department is only slightly more expensive than the independent shop we were using. For the small amount extra, I would rather have the factory trained technicians with More

by waltc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Zeigler Honda of Racine responded

Thank you for pointing out the value in choosing Zeigler Honda of Racine's service department. We appreciate your trusted reliance on our factory trained technicians and their knowledge base.

December 01, 2023

I am always pleased with the excellent service I receive in the Zeigler Honda Service Dept. It is always top notch! More

by amy.wence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Zeigler Honda of Racine responded

We appreciate the positive feedback about our service at Zeigler Honda of Racine Service Department. Thank you for your continuous support, looking forward to assisting you in the future.

November 30, 2023

Worked with us to find a vehicle that we were looking for! Our salesman Joshiwa was very patient with us and very kind More

by ddpotter13
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshiwa Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve a manager also was 5 star
Nov 30, 2023 -

Zeigler Honda of Racine responded

We appreciate the high praise. It's great to hear that our staff, particularly Joshiwa, made your vehicle purchase at Zeigler Honda of Racine a smooth process. Thank you for choosing us.

November 30, 2023

Very helpful upon arrival he made sure we got taking care of. Also was nice More

by PAMBHILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Zeigler Honda of Racine responded

We appreciate your high rating and are glad to hear that you had a positive experience with Zeigler Honda of Racine. It is always our aim to provide excellent customer care. Thank you.

November 29, 2023

I think this is a bit obtrusive concerning Honda is using my personal phone and asking me to judge your employees. However. Since Mr Jones was and always has been always incredibly helpful and professional. More

by ZEKE109682
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prince Jones
Dec 06, 2023 -

Zeigler Honda of Racine responded

Hello! Thank you for sharing your kind feedback and perfect star rating. We are delighted to know our Service Team ensures you are well taken care of, going above and beyond to take care of your Honda Accord. We appreciate your loyal business here at Zeigler Honda of Racine and we look forward to being of service to you again in the future.

November 29, 2023

All the experiences I've had with Jon Ibrahim have been outstanding. I have always been greeted with a smile followed up with what brings me in. Even after my vehicle is served I am asked if I have any que More

by BITW
Recommend Dealer
Yes
Employees Worked With
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Ibrahim
Nov 30, 2023 -

Zeigler Honda of Racine responded

We appreciate your positive feedback regarding your encounters with Jon Ibrahim and the service center. It's satisfying to hear that our transparency has resulted in great experiences for you at Zeigler Honda of Racine. We're here next time any of your 6 vehicles needs service.

November 29, 2023

Appointment for oil change was 3:45. I was on time. My car wasn't done until 5:10. That's a long wait for an oil change. More

by ecook38652
Recommend Dealer
Yes
Nov 29, 2023 -

Zeigler Honda of Racine responded

Hello, We value your feedback here at Zeigler Honda of Racine. When it is convenient for you, I would like to connect with you to address your wait time with our Service Department for your oil change appointment. Will you please reach out to me directly? Thank you, Gianna Squillo Customer Relations Manager 630-454-1572 giannasquillo@zeigler.com

November 29, 2023

Professional Bryan was attentive to my needs and completed the job on time and I'm completely satisfied More

by rjmanders
Recommend Dealer
Yes
Employees Worked With
Brian Ingram
Nov 29, 2023 -

Zeigler Honda of Racine responded

Thank you for taking the time to leave your feedback. We're glad to hear that our staff at Zeigler Honda of Racine met your expectations well and managed a timely service. Your satisfaction means a lot to us, we hope you enjoy all aspects of your vehicle.

Nov 29, 2023 -

rjmanders responded

Brian, the Service Director, was attentive to my needs and completed the job on time and I'm completely satisfied

November 29, 2023

The service is excellent, no unnecessary repairs are recommended that you do not need and just add more cost to the service. More

by PORTIZSTER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Batayneh
Nov 30, 2023 -

Zeigler Honda of Racine responded

We appreciate your five-star rating and kind words about the quality services at Zeigler Honda of Racine. Your trust in our repair recommendations means a lot to us.

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