Zeigler Honda of Racine - Service Center

Amazing service department Service Manager Brian was quick to get our vehicle in for service. My appointment was smooth throughout the whole process plus car was nice and clean Service Manager Brian was quick to get our vehicle in for service. My appointment was smooth throughout the whole process plus car was nice and clean. More

Excellent assist! I have been in a few times (standard oil changes & a few aftermarket accessories... it’s a Honda! Who needs more?). They have all been helpful and kno I have been in a few times (standard oil changes & a few aftermarket accessories... it’s a Honda! Who needs more?). They have all been helpful and knowledgeable... plus very nice! More

Tires not rotated - work order said they were Upon picking up my vehicle that went in for an oil change and tire rotation, I noticed that the tires were not rotated and the work order (that I also Upon picking up my vehicle that went in for an oil change and tire rotation, I noticed that the tires were not rotated and the work order (that I also paid for) said that they were. Because I marked each tire prior to bringing the vehicle in, it was easy for me to know. They rotated the tires and gave me a coupon for my next visit. That coupon can hardly replace the trust that was lost. More

Very accommodating and professional staff Drop off was quick and easy, the problem was diagnosed and appears to have been fixed. I did take off 1 star for some cosmetic damage to my steering w Drop off was quick and easy, the problem was diagnosed and appears to have been fixed. I did take off 1 star for some cosmetic damage to my steering wheel, but my service rep Zack was quick to order a new one so it could be replaced free of charge. I will submit another review after that replacement occurs. Update: Steering wheel was replaced free of charge and in a timely manner, overall I've been extremely happy with Racine Honda. More

Took GREAT care of me! I had to bring my Pilot in because I had multiple warning lights on the dash. Upon initial review it was determined that I needed a new catalytic con I had to bring my Pilot in because I had multiple warning lights on the dash. Upon initial review it was determined that I needed a new catalytic converter, but they were unable to determine what was causing the other error code. Once the part arrived, I brought my Pilot back in and they determined the fuel injectors were bad. Everything was covered under warranty, and I had no issues. I also had a coupon for a free mini detail. My car looked AMAZING when I got it back. Being a single mom with 2 s children you can imagine what my car looked like before. They went over and above expectations to get my car fixed and beautifully clean for me! Thank you SO much! More

too many post service annoyances If it was just the service, my rating would be much higher, but the sheer amount of emails and texts and phone calls is annoying the xxxx out of me t If it was just the service, my rating would be much higher, but the sheer amount of emails and texts and phone calls is annoying the xxxx out of me to the point I think I should take my car elsewhere. I don't want to fill out a survey or answer any phone call or email. I just want to be left alone. One email would be fine, so I could ignore it and bring my car in when it needs service. Only filling this out so it stops. More

Good Service Excellent job. The sales service personnel and management really helped my son and myself feel accommodated. Highly recommend their service personnel Excellent job. The sales service personnel and management really helped my son and myself feel accommodated. Highly recommend their service personnel, because they seemed very competent and friendly. More

Professional, efficient-/great The title is a sufficient review. Our Accord was fully examined, a recall finalized, and the oil was changed. All was accomplished and explained. Done The title is a sufficient review. Our Accord was fully examined, a recall finalized, and the oil was changed. All was accomplished and explained. Done. More

Very Pleasant Experience The oil change and tire rotation was done in a very timely manner and Brian is a very pleasant person to deal with. His computer was down and he was v The oil change and tire rotation was done in a very timely manner and Brian is a very pleasant person to deal with. His computer was down and he was very apologetic, although it certainly wasn't his fault. More

Roof rack installing details neglected This dealer was attempting to provide adjustable roofracks, since the Honda racks that were sold when I bought the vehicle two months ago - were not. This dealer was attempting to provide adjustable roofracks, since the Honda racks that were sold when I bought the vehicle two months ago - were not. Although, they had to purchase non-Honda racks to install, the details of the installation (measurements) were terrible.. The racks were out of alignment by over three (3) inches - and out of parallel by nearly two (2) inches. More