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Kenosha Subaru - Service Center

Kenosha, WI

4.7
989 Reviews

989 Reviews of Kenosha Subaru - Service Center

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June 17, 2025

Friendly, helpful, polite, cooperative, not overly wordy, like you insist I must be in this eval. More

by BURT.ROZEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Bollas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Zeigler Subaru of Kenosha responded

Hi Burt! Thank you for leaving us this five-star review and for your kind words about our service team at Zeigler Subaru of Kenosha! We'll see you next time!

June 16, 2025

Lauren has very helpful in getting my car serviced in a timely manner. She knows what customer service means. She is pleasant in explaining what work was down and what may be needed in the future. She h More

by Siudawg1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Madsen
Jun 17, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for sharing your experience with us! We're delighted to hear that Lauren provided excellent service and kept everything on track at Zeigler Subaru of Kenosha. We appreciate your feedback and look forward to assisting you again in the future!

June 14, 2025

Customer service was sub par, and when the oil pan bolt was stripped I was made to feel like it was everyone’s fault except the tech. I can elaborate if you need to contact me 2624123203. I will not recomm More

by romeroedgar5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Bollas
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

I had a great service agent. Greater me at check in. Provided a detailed list of services provided, and kept me updated on estimated time for completion. Waiting room was in grea More

by KHYLATATAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zuurdeeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Zeigler Subaru of Kenosha responded

KHYLATATAK, we're delighted to hear that Zach (or Zack) provided you with excellent service at Zeigler Subaru of Kenosha. Thanks for recommending us and sharing your positive experience!

June 14, 2025

Zeigler Subaru is the only automotive repair shop I know that charges a 3% fee to use a credit card. Very disappointing. More

by FLYINGABOVETHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zuurdeeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Bollas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for your feedback about the credit card fee at Zeigler Subaru of Kenosha. We understand how unexpected fees can be frustrating and appreciate you bringing this to our attention. Your input helps us improve, and we hope to provide a better experience in the future!

June 14, 2025

Great staff. Very friendly and helpful. Diana had everything done and set up by time we go there. More

by Radek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Bollas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for the glowing review! We appreciate your support! - Zeigler Subaru of Kenosha

June 14, 2025

The service department has been phenomenal, and Zach Zuurdeeg is always upfront and honest about expectations. I really appreciate that. More

by Divinetime7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zuurdeeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Zeigler Subaru of Kenosha responded

We're delighted to hear that Zach and our service team at Zeigler Subaru of Kenosha have met your expectations! Your appreciation means a lot to us, and we're here whenever you need assistance next.

June 13, 2025

Lauren was very helpful, right on the mark with CUSTOMER SERVICE , SHE RATES A 10 STAR ,WILL GO BACK, and will deal with LAUREN again . More

by JMILLER100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Zeigler Subaru of Kenosha responded

Miller, we're delighted to hear that Lauren provided exceptional service at Zeigler Subaru of Kenosha! Your enthusiasm is greatly appreciated, and we look forward to welcoming you back for future visits.

June 12, 2025

I switched from another dealership after talking to Adam about my car. He is the reason I brought over my business More

by TJ44
Recommend Dealer
Yes
Employees Worked With
Adam Bihun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bihun
Jun 13, 2025 -

Zeigler Subaru of Kenosha responded

We're delighted to hear that Adam made such a positive impression and brought your business over to Zeigler Subaru of Kenosha! Thank you for choosing us, and we look forward to serving you in the future.

June 12, 2025

Very professional Thorough. Answered questions I had on tail gate automation Will go back when necessary More

by GONEALOT33
Recommend Dealer
Yes
Employees Worked With
Service writer
Jun 13, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for sharing your experience with us at Zeigler Subaru of Kenosha! We're glad to hear our team was professional and thorough in addressing your questions. We look forward to assisting you again when needed!

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