Zeigler Subaru of Lafayette - Service Center
Lafayette, IN
1,142 Reviews of Zeigler Subaru of Lafayette - Service Center
Very friendly and the service was outstanding. Because it was a recall it was free. They also had a loaner car for me to drive which was excellent. it was a recall it was free. They also had a loaner car for me to drive which was excellent. More
The maintenance on the car is fine, but we never get out of there in the time they say it should take. The last visit we took their complementary shuttle to do some shopping so we didn’t have to just sit th of there in the time they say it should take. The last visit we took their complementary shuttle to do some shopping so we didn’t have to just sit there waiting and when we were finished we couldn’t get anyone to come get us (they apparently went to lunch) it took an hour and a half to get a ride back. our car was outside and we never got a call it was ready. Not a happy camper. 😤 More
Very friendly and usually quick at getting me scheduled for my semi annual services. I like that they text you as well with updates on your vehicle. for my semi annual services. I like that they text you as well with updates on your vehicle. More
Service department was very courteous and helpful, explained in detail all of the services performed on my vehicle. Just filling in the rest here because I don't believe in "rating systems" that requ explained in detail all of the services performed on my vehicle. Just filling in the rest here because I don't believe in "rating systems" that require a minimum amount of words be typed. More
Great job - got my car fixed up for a long road trip. Their shop is very busy but organized and they set me up with a loaner car during the repairs. No complaints - and I definitely would complain if I Their shop is very busy but organized and they set me up with a loaner car during the repairs. No complaints - and I definitely would complain if I had a reason to. More
I have had extensive dealings with Brad and Karalee, (along with Kenzie, the service department and my salesman, John P.) EACH AND EVERY TIME they have been helpful, professional and have gone out of (along with Kenzie, the service department and my salesman, John P.) EACH AND EVERY TIME they have been helpful, professional and have gone out of their way to give me the absolute best customer service! I am a 100% satisfied customer and would recommend this dealership to everyone! Thank you Brad, and all your staff, for what you do, have done, and how you treat your customers! The Rohrman family has an outstanding group of folks at the Subaru Center!! Well managed, knowledgeable, helpful and courteous I appreciate you all! More
The team at the service is super!!! Please congrats Service Dept!!! Thank you Subaru, Lafayette In! Mr Young is my salesman and he is a superior!!! Service Dept!!! Thank you Subaru, Lafayette In! Mr Young is my salesman and he is a superior!!! More
My service rep was knowledge and thorough (short red headed woman). Made every accommodation she could. Was pleased with overall experience, and was better than recent visits. headed woman). Made every accommodation she could. Was pleased with overall experience, and was better than recent visits. More
They were very rude! Didn’t do a good job on Communication! Made up lies about how my head unit was scratched from an outside source instead of admitting it was a defect they needed to fix Communication! Made up lies about how my head unit was scratched from an outside source instead of admitting it was a defect they needed to fix More