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Zimbrick Nissan
Madison, WI
610 Reviews
Zimbrick Nissan celebrates its local heritage as a family-owned and operated right in Madison, Wisconsin. That means residents from Sun Prairie to DeForest and beyond can discover the reliability and integrity of our staff and our brand. Browse a vast new and pre-owned inventory of Nissan cars, trucks, and sport utility vehicles (SUVs). And ask our esteemed brand specialists questions to identify the car that best fits your needs. Enjoy unrivaled customer service and a dynamic test drive, which are two factors that have helped us thrive for more than half of a century. So stop by 5330 High Crossing Boulevard in Madison, WI, today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 610 reviews
November 21, 2019
Car purchase Great service at Zimbrick Nissan East Madison. Recommend sales and servicing staff. Facility well kept up and car inventory impressive!!! Good communi Great service at Zimbrick Nissan East Madison. Recommend sales and servicing staff. Facility well kept up and car inventory impressive!!! Good communicators!!! Will recommend to family and friends!!! More
by IJMH20
Verified CustomerEmployees Worked With
Other Employees :
Martin, Scott Ericson, Connie Howen
Helpful November 19, 2019
Burning oil odor after routine oil change The services that were completed met my expectations: routine oil change, wiper blades replaced and tire rotation. However, shortly after leaving the The services that were completed met my expectations: routine oil change, wiper blades replaced and tire rotation. However, shortly after leaving the service center, I smelled a burning oil odor. I thought it would go away, but it was noticeable over this past weekend when I filled up with gas. What can be done to resolve this? Also, after the tire rotation, I noticed the car drifting to the right more than before. Is it possible that my alignment is off after a tire rotation? Please advise. More
by SHARON.LARSON
November 19, 2019
Great service very friendly and helpful The service was great. Waiting for phone call about a guarantee been waiting since Friday for the cold have not received it yet. I've had to make ano The service was great. Waiting for phone call about a guarantee been waiting since Friday for the cold have not received it yet. I've had to make another appointment about a recall and a problem with my dash lights that apparently was not fixed More
by kms53901
November 14, 2019
Awesome Work was brilliant and done it a very timely manner. Thank you for the great service that was provided! Dave is the reason we keep coming back Work was brilliant and done it a very timely manner. Thank you for the great service that was provided! Dave is the reason we keep coming back More
by MADISONEASTTOWNE
Employees Worked With
November 08, 2019
Nissan Service 👍 Great customer service! Hot coffee, snacks and friendly customer service representatives. Who could ask for more? Oh, I forgot, they even returned my Great customer service! Hot coffee, snacks and friendly customer service representatives. Who could ask for more? Oh, I forgot, they even returned my car to me washed! Fantastic! More
by JENDAV
Employees Worked With
Don’t know their names
November 08, 2019
Easy to work with. I’ve purchased many vehicles from Zimbrick Nissan. Every time the experience was easy and quick. I will continue to purchase my vehicles from them. I’ve purchased many vehicles from Zimbrick Nissan. Every time the experience was easy and quick. I will continue to purchase my vehicles from them. More
by JSCHMIDT4
November 07, 2019
great service It was very easy to go in without an appointment and test drive a vehicle. They were timely and friendly with the sale. We drove 2 vehicles and both It was very easy to go in without an appointment and test drive a vehicle. They were timely and friendly with the sale. We drove 2 vehicles and both had been reduced in price for the weekend and year end clearance. Great deal and easy to finish up the sale. More
by treis
Employees Worked With
Scott Ericson, Ben Tam
November 04, 2019
Great Customer Service! Jamey took his time to go over all the features of the vehicle. He was patient as I learned how to work everything. Both Jamey and Scott stayed past Jamey took his time to go over all the features of the vehicle. He was patient as I learned how to work everything. Both Jamey and Scott stayed past closing to get everything done so I could drive my new vehicle home. Definitely will be a repeat Customer! More
by coreeniasugden
Employees Worked With
Scott Ericson, Jamey Henning
November 01, 2019
Did not fulfill request-Lied that it was done. Had gone to other dealers for a year, because had to wait two weeks for an oil change appointment for our three Nissans. Thought I would try again. As Had gone to other dealers for a year, because had to wait two weeks for an oil change appointment for our three Nissans. Thought I would try again. Asked service writer to ask that tire pressure be brought up to specs during rotation. He said yes and that they would add an extra pound more than that due to winter temperatures. Another service writer came in when it was done. At that time I asked him if the tire pressure had been adjusted. He did not ask the service person, but said yes, we even added an extra pound due to winter temperatures. Half way back to Stoughton, the driving aid chart on the dash showed the same 29 to 30 lbs. that I was concerned about in the first place. Not the 33 to 34 lbs. that they had lied about. After several transferred calls and two answering machine messages, an hour later I was called back. After apologizing saying they usually always check tire pressure. He said to drive all the way back to Madison to get them filled anytime for free. During the conversation, he started laughing at me and I hung up. After buying and servicing many Nissans since the early 2000’s. I find that Rosen and Janesville Nissan accommodate and treat me a lot better. Maybe bigger isn’t always better. I used to think Zimbrick felt like family. Not any more. Just a number now. More
by Buzz1
Employees Worked With
A Martin and some other young service writer. Chris at the desk has always been a great asset to Zimbrick.
October 21, 2019
Quick service and a nice waiting room. I appreciate the clean and quiet waiting room that allowed me to conduct a business call while my Murano was being serviced. The service was fast and I appreciate the clean and quiet waiting room that allowed me to conduct a business call while my Murano was being serviced. The service was fast and the dealership is conveniently located near my home in Sun Prairie. More
by CSchulze1
