Zimbrick at Fish Hatchery Road

Fast and thorough. Helped me out of a time jamb. I got an email from On Star that my oil was down to 9% viability late on a Thursday night. Because of a holiday on Monday and Saturday, my only chance I got an email from On Star that my oil was down to 9% viability late on a Thursday night. Because of a holiday on Monday and Saturday, my only chance to get the oil changed before another big trip on Tuesday morning was on Friday. My dealer was booked up, so i called this dealership. They fit me in and did a great job in a reasonable period of time. Huge sigh of relief. More

Great service. Had repeatedly low air pressure in my tire. Jon Wirth got my car in promptly for dealing a leak caused by a nail. Was in and out within an hour. Had repeatedly low air pressure in my tire. Jon Wirth got my car in promptly for dealing a leak caused by a nail. Was in and out within an hour. More

LOF/Rotation Best LOF, great process from beginning to end.From the employee that took car info and took into Service Writer Jon Wirth. Received the vehicle by sta Best LOF, great process from beginning to end.From the employee that took car info and took into Service Writer Jon Wirth. Received the vehicle by stated, washed and vacuumed. More

Charged $135.00 for no repairs Long story short: my truck wouldn’t start for a half an hour while I was stuck in a pickNSave parking lot. I call up a tow truck to get it to zimbrick Long story short: my truck wouldn’t start for a half an hour while I was stuck in a pickNSave parking lot. I call up a tow truck to get it to zimbrick (I have a warranty) they checked everything they could and found nothing to be wrong with it. Proceeded to charge (rob me) $135.00 in labor. There was $100 for the tow too which I get. Total after tax was $255.00 for basically nothing. I gave 2 stars because they have come through for me in the past, but unless you’re ABSOLUTELY POSITIVE you have something wrong with your vehicle-DO NOT TAKE IT HERE More

Great service!! Love getting a new car from this place! They make turning my lease and getting a new car, especially the one we wanted, a great experience. Love getting a new car from this place! They make turning my lease and getting a new car, especially the one we wanted, a great experience. More

Friendly professionalism For over 20 years, the staff at Zimbrick has made me feel very comfortable when bringing a vehicle in for service (Calvin Wendt/John Mather) or making For over 20 years, the staff at Zimbrick has made me feel very comfortable when bringing a vehicle in for service (Calvin Wendt/John Mather) or making a new purchase (Steve Wencel). I have always trusted their advice and enjoyed the friendly conversation. This past week, I purchased a certified pre-owned Enclave through Steve Wencel. As always, he addressed my concerns/issues with complete satisfaction. It’s very gratifying when you can trust the people who are doing their job. More

Fast, Friendly and completed right the First Time What more can I say than I'm willing to drive from Kansas to Madison just so I can the quality service I've come to enjoy over the years. What more can I say than I'm willing to drive from Kansas to Madison just so I can the quality service I've come to enjoy over the years. More

All went well and pleased with service Good results and friendly culture. Wait time minimal. And I'm not going to sit here trying to say anything more. This, frankly, is an onerous chore. I Good results and friendly culture. Wait time minimal. And I'm not going to sit here trying to say anything more. This, frankly, is an onerous chore. If you want people to rate the service, then eliminate this obnoxious portion of the form. More

Fixing the Leak My appointment to fix a leak went as scheduled and the car was ready when promised. I've only had it back for two days but assume it's fixed. It did My appointment to fix a leak went as scheduled and the car was ready when promised. I've only had it back for two days but assume it's fixed. It did rain last night and today. I have not noticed any damp spots. My biggest surprise was that this was still covered under warranty, definitely a happy surprise. More

Routine maintance work All went well and I was pleased with my service from Stephen! He always goes above and beyond my expectations. He is always honest and straight to the All went well and I was pleased with my service from Stephen! He always goes above and beyond my expectations. He is always honest and straight to the point when it comes to what work needs to be done on my vehicle. I appreciate his sincereness and hard work! More