Zimmer Chrysler Dodge Jeep Ram

Great experience! We went to the dealership not thinking we were going to come home with a new vehicle. Kevin Meier did an amazing job in getting us into our new dodge We went to the dealership not thinking we were going to come home with a new vehicle. Kevin Meier did an amazing job in getting us into our new dodge caravan. His personability was awesome. He was very friendly, and easy to talk to. Kevin was able to explain things in terms we understood. Tony was amazing at explaining our loan and making sure we understood everything before leaving. They made it so easy in getting everything settled. We will be telling everyone to get their next vehicle at Zimmer! More

Finally a good buying experience Our salesman Kevin Meier was the nicest salesperson that we have ever dealt with. He was very knowledgeable of the vehicle we were looking to buy. He Our salesman Kevin Meier was the nicest salesperson that we have ever dealt with. He was very knowledgeable of the vehicle we were looking to buy. He spent a lot of time to make sure we got the deal that we wanted and the vehicle that we wanted. Everyone at the dealership was kind and helpful in the purchase of our Jeep Patriot. We have already recommended the dealership and we will continue to recommend them. More

Best dealership and sales rep Kevin Meier was great the entire process in buying our 2016 Wrangler Unlimited. We explained all the options we were looking for and Kevin was able to Kevin Meier was great the entire process in buying our 2016 Wrangler Unlimited. We explained all the options we were looking for and Kevin was able to find our vehicle. Kevin went out of his way to find the wrangler my fiancé was looking for and had the wrangler at the dealership the next day when I arrived. All around very impressed with the dealership and high respect for Kevin Meier - new customer who will be back for another vehicle. More

It is not as scary as it used to be!!! Buying a car these days is so much easier than it used to be. We can go on the internet, research different cars, find the best deal then test drive Buying a car these days is so much easier than it used to be. We can go on the internet, research different cars, find the best deal then test drive and purchase.. but we do still need that human contact with the "car salesmen". For two ladies, a mother and her daughter, to go car shopping without a man for intimidation or to finagle pricing.. is unheard of.. well that is exactly what we did. We drove to the dealership, knew exactly what we wanted so when we were approached.. we were prepared. Turns out we got the absolute best salesmen we could ask for! Troy Hoffman made the entire process easy and no stress at all! I would and WILL recommend Troy to everyone I know looking for a car. More

AMAZING SERVICE Troy was very helpful & awesome. He got me out of my beat down first car into an amazing car. Best dealership I've been to! Troy was very helpful & awesome. He got me out of my beat down first car into an amazing car. Best dealership I've been to! More

Easy,easy,easy Saw a Jeep on internet, we went in with a trade in 3 hours later, start to.finish we drove off in the exact vehicle we wanted. Our sales person was po Saw a Jeep on internet, we went in with a trade in 3 hours later, start to.finish we drove off in the exact vehicle we wanted. Our sales person was polite,knowledgable and helpful. What morencould you ask for???? More

BEST CAR BUYING EXPERIENCE EVER!!! My wife had the same car for about 12 years and she was attached to it. We reluctantly decided it was time to start looking for a newer car. This was My wife had the same car for about 12 years and she was attached to it. We reluctantly decided it was time to start looking for a newer car. This was our first and only stop. From the moment we pulled into the lot we were impressed with the selection as well as with our salesman Aaron Pardue. We knew what car wanted but didn't see the color we wanted right away. And as fate would have it they pulled another one from the back lot for us to test drive and it was the perfect one! We have had bad experiences with other dealers in the area and explained they we didn't want to be fast talked or pressured with hidden add one. They were up front with pricing and even worked with us on the prices of some the options so that we would be satisfied. They gave us top dollar for our trade. We loved the experience so much that we went back a week later and traded in my truck. Same experience. Highly recommended! More

Excellent customer service team. This dealership gets my highest marks because they had the good sense to hire Mike Smith (Internet Sales) and Aaron Pardue (Sales Rep). I found a use This dealership gets my highest marks because they had the good sense to hire Mike Smith (Internet Sales) and Aaron Pardue (Sales Rep). I found a used Jeep at Zimmer by searching the internet. Edmund's was the search service that steered me to Zimmer. I sent an email inquiry to Zimmer on Wednesday evening. I got a return call from Mike Smith within minutes. We negotiated a price and set up a meeting the following day. Mike met me at the door. He introduced me to Aaron Pardue who escorted me to the vehicle which was ready and waiting. Within 15 minutes of entering the dealership I had made my decision to purchase. Aaron got the used car manager to look at my trade in and started the paperwork for the purchase. Aaron took ownership of answering all of my questions. By that I mean if he didn't know the answer he didn't just make something up. He checked with his colleagues at the dealership. After the sale Aaron and Mike both worked with me to successfully resolve some confusion regarding a $200 gas card promotion offered by Edmund's. Bottom line... I highly recommend Mike and Aaron. I look forward to dealing with them again. I would also suggest that the management of Zimmer give these guys some better support. Specifically, speed up the buying process. I spent 3 hours at Zimmer. I knew exactly which vehicle I was looking at (by VIN number), I accepted their first offer for my trade-in, and I paid cash. Why did it take 3 hours? Apparently, there was only one person at the dealership who could take my money and there was a line getting into his office. As long as I'm addressing the management let me suggest that they missed an opportunity to secure me as a customer for their service department. They didn't offer me any incentive to take my Jeep to their service department... no free oil change... no discount on future services. But they did hire Mike and Aaron. For that I will recommend Zimmer to my friends and family. More

What a Great Dealership! Troy Hoffman, Tony Frisch and the others at Zimmer could not have been more helpful! We called from Raleigh to inquire about a really sweet Jeep we sa Troy Hoffman, Tony Frisch and the others at Zimmer could not have been more helpful! We called from Raleigh to inquire about a really sweet Jeep we saw on the internet, and Troy went the extra mile in answering all our questions. Before we knew it, we were headed to Florence to see it (an 8-hour drive)! With their help, we were on our way home the next day, with our new vehicle. They did everything to make the experience not just painless, but enjoyable. The Parts department even helped us pick out Jeep hats and t-shirts! We dealt with many dealerships in the run-up to our meeting the people at Zimmer, and there's no comparison. These guys are fantastic! More