Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs BMW
Naperville, IL
3,519 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 22, 2026
Russ is incredible!
This was my first purchase with him at Bill Jacobs, but our third time working with him for our family. He always goes above and beyond to find exact
More
by britlemke01
Employees Worked With
February 20, 2026
My experience at Bill Jacobs BMW was exceptional.
Russ Millard guided me through every step of the process with clarity and professionalism, and he even stayed well past the end of his day to ensure
More
by vinceipp
Employees Worked With
February 19, 2026
This is a great service center for your BMW.
My guy Alex Flinn takes care of all my services.
More
by Larry
Employees Worked With
Alex Flinn
Dealership Inventory (551 Vehicles)
2021 Jeep Wrangler Unlimited
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- Customer Lounge Area
- Vending Machines
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Apple iPad Use
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Shuttle Service
- Television
