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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,608 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Top Reviewed Employees

Russ Millard at Bill Jacobs BMW

Russ Millard

BMW Client Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
View 118 Reviews
Mike Alder at Bill Jacobs BMW

Mike Alder

General Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
View 98 Reviews
Shaun Patterson at Bill Jacobs BMW

Shaun Patterson

Sales Support Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
View 45 Reviews
Bill Earnest at Bill Jacobs BMW

Bill Earnest

BMW Client Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
View 93 Reviews
More Employees

Latest Reviews

November 02, 2026

Russ and Mike were extremely accommodating and flexible. Negotiations were professional and respectful and communications were open and timely, This is the 4th BMW I've bought from this dealership and I h More
by civic.bijou-9i

Employees Worked With

Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.

October 25, 2026

We had an exceptional experience with Bill Jackobs. Rayyan was knowledgeable and professional. He made the experience much more enjoyable More
by cpd022

Employees Worked With

Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayyan Faisal

October 24, 2026

Great experience working with Russ! We were treated with honesty and integrity and appreciate his attention to what we wanted. More
by OA

Employees Worked With

Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
More Reviews

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Photos & Amenities

  • Customer Lounge Area
  • Vending Machines
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Apple iPad Use
  • Free Loaner Cars
  • Free WiFi
  • Authorized Parts Store
  • Shuttle Service
  • Television