Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
eCarOne
Plano, TX
2,848 Reviews
The inventory of used cars for sale on our lot are of exceptional quality. Every car is hand selected, researched and inspected before it's acquired to ensure that only the highest quality and best conditioned cars make it in to our luxury used inventory. We love vehicles with the bells and whistles, and take pride in offering the largest selection of fully loaded, best optioned and feature-rich cars under one roof. Our cars have better pedigree. We offer huge selection of off-lease cars that come from the source, the manufacturer's bank or leasing arm; not auction rejects or dealer-aged inventory like most competitors.
We offer a smarter alternative than paying MSRP for a new vehicle: a current year model with low miles still under factory warranty for a fraction of the new car price. We analyze and review prices in real-time to ensure our no-haggle, negotiation-free pricing strategy stands up to the test. We use advanced software and massive up-to-the minute databases of similar advertised vehicles nationwide, to recalculate and adjust pricing daily. We offer an unbiased price analysis report from KBB Price Advisor free of charge. For added transparency, use the Fair Market Range tool to know the fair purchase price. Finally, as a confirmation of our best price commitment, we guarantee to meet or beat any metroplex competitor's advertised price.
Our Mission
Powered by a transformative business model, proprietary technology, a unique sales experience, and some of the best people on Earth, we're in a position to challenge the way cars are bought and sold, and rewrite new rules. We provide off-lease luxury cars in the Plano area, direct from the source. eCarOne is a community-oriented car dealership proudly serving the Plano area, and neighboring communities including Irving, Plano and Frisco. We also proudly offer a delivery option for customers shopping for a used luxury car from the Houston or Oklahoma City areas and beyond.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,848 reviews
October 08, 2018
Very good experience from every team member. Every step of the way we received courteous Friendly service. We were clearly informed about our purchase without the negative experience of high pr Every step of the way we received courteous Friendly service. We were clearly informed about our purchase without the negative experience of high pressure. We were given every opportunity to confirm the integrity of the purchase. After a 17 hour drive home, the car proved to be all we had hoped! More
by Rrraabit
Employees Worked With
Vince I.
October 08, 2018
Simple process and very straightforward. Easy process. No extra fluff very straight forward and you get to really get a feel for the car before you buy it. Very pressure free situation. Easy process. No extra fluff very straight forward and you get to really get a feel for the car before you buy it. Very pressure free situation. More
by djones7779
Employees Worked With
Keith L.
October 05, 2018
Overall good experience Megan Scott was super helping us. We were able to test drive half a dozen vehicles in our first hour there. The buying process and getting the car rea Megan Scott was super helping us. We were able to test drive half a dozen vehicles in our first hour there. The buying process and getting the car ready took longer than we expected but the detail squad made it look brand new. Definite will recommend ECarOne More
by Chad918
Employees Worked With
Jaime T., Megan S.
October 05, 2018
Excellent I really appreciate everything Tricia did to help my car shopping experience run smoothly. She was very helpful with resources and answered all my qu I really appreciate everything Tricia did to help my car shopping experience run smoothly. She was very helpful with resources and answered all my questions. Provided me with transportation to the dealership. Made sure my purchase was affordable. Thank you Ecarone family!!! More
by Kimmie
Employees Worked With
Tricia H
October 05, 2018
Customer satisfaction I’m very pleased with the efforts of Tricia and the finance team. I left a very happy customer. Will definitely refer more business. Thanks. I’m very pleased with the efforts of Tricia and the finance team. I left a very happy customer. Will definitely refer more business. Thanks. More
by Phreighttrain
Employees Worked With
Rob A., Tricia H
October 04, 2018
Excellent Experience Excellent experience! Large selection of cars in great condition and excellent prices! Highly recommend Philip (PJ) and Masoud - they both made the bu Excellent experience! Large selection of cars in great condition and excellent prices! Highly recommend Philip (PJ) and Masoud - they both made the buying process hassle free! The guys allowed me to take numerous notes and answered all of my questions thoroughly! Second car purchased from eCarOne and will continue to purchase any future cars from these guys! More
by LR4GUY
Employees Worked With
Masoud Rahmani, Philip PJ C.
October 03, 2018
Amazing Alexis was very helpful in finding my next car and was very patient even though I came in just before closing. The complete process was quick and eas Alexis was very helpful in finding my next car and was very patient even though I came in just before closing. The complete process was quick and easy, no hassle. Love my new car. More
by Naveen08
Employees Worked With
Jaime T., Alexis G.
October 02, 2018
Lexus IS 250 F Sport Justin was friendly and helpful in my search for a new car. eCarOne has very nice facilities, carries pristine vehicles and allows you to test drive Justin was friendly and helpful in my search for a new car. eCarOne has very nice facilities, carries pristine vehicles and allows you to test drive then and there. The finance manager assisted in finding a rate I was comfortable with and handled business very professionally. More
by Buckley1
September 30, 2018
Smooth and Simple Great experience. Beautiful car; immaculate condition. Huge inventory. Shopped online and closed the deal after my test drive. Hassle free. Easiest Great experience. Beautiful car; immaculate condition. Huge inventory. Shopped online and closed the deal after my test drive. Hassle free. Easiest car transaction ever! Now recommending to family and friends. More
by AKCW
Employees Worked With
September 29, 2018
Elias...the best! Approximately a month ago...I showed interest in a 2015 MERCEDES BENZ 550. Knowing this vehicle was out of my reach I went on line eCarOne and saw my Approximately a month ago...I showed interest in a 2015 MERCEDES BENZ 550. Knowing this vehicle was out of my reach I went on line eCarOne and saw my dream car and requested info. Immediately I got a response from "this guy". His personality and professionalism was beyond reproach...this guy assisted me step by step in achieving the goal of me purchasing this car. I almost felt this car is going to be mine, almost. I told this guy, I was a hard case to get financed. (Credit issues) Then he went work...I emailed info he requested. Then faxed bank statement he requested. All of this was done while at work in the oil fields. In less than 2 hours later I received a text saying Approved! (with an exclamation point). Plus down payment...monthly payments for how many years and my APR percentage. My text to him was "Sold!" Now one last obstacle to hurdle...now keep this mind, I'm at work in the oil fields 400 miles away and was unable to get off work to get there. So I suggested reserving the car for me...Elias worked it out so I could reserve that car for a month w/a down payment.(notice he's Elias to me now and not "this guy") Three weeks I'm here doing the paperwork and making the sale final. Elias made it so comfortable doing business at eCarOne felt like he was my buddy,pal,friend. Now here's the kicker...after the sale Elias went out of his way to set up ZAZ GPS,bluetooth,and educated me on how to operate MY CLS 550...even took pictures with me. Elias THANK YOU for an enjoyable buying experience. Norman "A.C." Carroll More
by "A.C."
