
eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Awesomeness I was blown away by the Impeccable service I received from Tricia and Mitch whom worked diligently to lln e taken care of Thank you I was blown away by the Impeccable service I received from Tricia and Mitch whom worked diligently to lln e taken care of Thank you More
Best experience very helpful I worked with Dylan, who was the absolute best! He maintained an incredibly positive attitude while working patiently to get me into the car I really I worked with Dylan, who was the absolute best! He maintained an incredibly positive attitude while working patiently to get me into the car I really wanted. He was thoughtful, insightful, and really took into consideration all of my concerns. Hands down the Best car buying experience ever! I would highly recommend you go see him at eCarOne if you are in the market for a vehicle. More
Trevor's Review. We had a wonderful experience at your dealership, although we did not purchase the vehicle we looked at and test drove I was very impressed with the p We had a wonderful experience at your dealership, although we did not purchase the vehicle we looked at and test drove I was very impressed with the professional attitude and service the Trevor provided. James Motter More
The easiest car I’ve ever bought I saw a bmw on line I liked. Sent a messsge and Vince replied. We spoke and he instantly put me at ease. Throughout the process Vince treated me like I saw a bmw on line I liked. Sent a messsge and Vince replied. We spoke and he instantly put me at ease. Throughout the process Vince treated me like the best customer the desldhip had. I went looked at the car and mentioned a few concerns to Vince he instantly had them fixed. He treated me like I was the owners son. This guy is first class all the way. I picked up my car and drove it home and noticed the manual was missing. Vince personally located it and fedex to me. I look forward to buying my next car from him. Thank you Vince. More

So Intuitive Every step of this process was incredibly simple, from searching to test driving to purchasing. I’m very happy with the service and the experience. Every step of this process was incredibly simple, from searching to test driving to purchasing. I’m very happy with the service and the experience. More
Easy Car Buying Process I had searched other places for a car and found eCarOne to be the best in customer service and price. Trevor was a great person to work with through t I had searched other places for a car and found eCarOne to be the best in customer service and price. Trevor was a great person to work with through the process. More
Mercedes E-550 Coupe Vince made my experience stress free. He had the cars that I wanted to test drive ready and waiting when I showed up to my appointment. A true profe Vince made my experience stress free. He had the cars that I wanted to test drive ready and waiting when I showed up to my appointment. A true professional who takes pride in giving great service. I will send anyone looking for a luxury car his way. More

Great place for a luxury car. Loved everything. Justin went above and beyond to make the whole sale experience a wonderful and quite pleasant one. Got a great deal on the vehicle t Loved everything. Justin went above and beyond to make the whole sale experience a wonderful and quite pleasant one. Got a great deal on the vehicle too. Highly recommend. More
Ecarone lack customer service culture I saw a car on eBay, in the ad ecarone has the "make an offer" option, so I sent one about 3% less of the sale price. I got an email stating that the I saw a car on eBay, in the ad ecarone has the "make an offer" option, so I sent one about 3% less of the sale price. I got an email stating that they dont negotiate the price, yet they are using a format that is based on "making an offer". I called them to find out about the options, spoke with Keith Lindlau, then with a sales mgr named Paul Adkins. I sent Paul email and text messages the following day but he did not even to bother replying back. i am deeply disturbed about the way the are treating me before making the sale, when they are supposed to impress me and gain my confidence. After no response from Paul, I called the dealer and spoke with another sales person, his name is Dylan. But once he got my name and number he found me on their system and he was no longer interested in reviewing the car and answer some questions about the car options. It seems they just care about making an sale, not working for it. Buyers be warn, I spoke with 3 different people, and none of them were interested in helping me. it seems the company culture is lucking customer service. More
I'll never go anywhere else to buy a car! You definitely can't beat the selection and prices at eCarOne. It's a simple, transparent and hassle-free way to buy a car. Starting with Elias, I ex You definitely can't beat the selection and prices at eCarOne. It's a simple, transparent and hassle-free way to buy a car. Starting with Elias, I experienced quick, helpful and honest communication with no pressure from the moment I inquired through the website on the availability of the car I eventually purchased. Most of my interaction continued online through emails and text messages to minimize the time spent at the dealership for the transaction. Elias, Masoud, and Jaime were all fantastic and a pleasure to work with. After only buying my previous cars at traditional automobile manufacturer's dealerships, I'll never go anywhere else but eCarOne again! More