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eCarOne

Plano, TX

4.8
2,752 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,752 reviews

November 21, 2016

Tremendous "out of state" buying experience!!! After searching for a seemingly difficult to find GL series Mercedes I came across "the one" on the E-CarOne website, but it was nearly 500 miles from More

by D SCHAFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob A., Bryan J.
November 21, 2016

Worked hard to make sure I was happy with my purchase I felt good about the price of the car for the year, condition and mileage. I was looking across multiple dealerships when I was looking for a BMW X1 More

by bobinbigd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin P.
November 21, 2016

Pleasant experience They have wide variety of selections to choose from and appear to get new inventory quite often, vehicles are typically in pretty good shape and may h More

by SeanC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan J.
November 17, 2016

BMW Life The entire team was easy to work with and made the purchase very easy. The no hassle sales process and test drive was a nice surprise. Thank you!! More

by sickms3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan J.
November 16, 2016

Great cars with great service I decided to use ECarOne since they responded to my inquiry within 2 hours of the next business day. She was very accomidating even with customers wa More

by SailorDave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Rassas, Tricia H
November 15, 2016

Average overall, NOT the best! I looked up a BMW on cars.com and ran into this 5 series that I liked so I sent an email request and Elias called. I asked about the trade in value fo More

by MICHAEL G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Rassas
Nov 15, 2016 -

eCarOne responded

Michael, We appreciate your business and also appreciate you taking the time to share your experience. We do close at 7 M-F, and I'm sorry we were not able to accommodate you when you came. We have over 600 cars in inventory and it can take some time to get a vehicle ready to view without an appointment. You are correct as well, when we were signing up, we did have a delay just to verify the trade value. That being said, we didn't change the value and we were able to give you a great deal. In the future, we will do our best to be more efficient with a customers time. Please let us know if there is anything we can do for you in the future.

November 15, 2016

Fun and Professional Car Buying Experience Overall we were very satisfied with E-Car One. I have bought many cars over the years and was surprised (and Refreshed) with the style and character More

by wrkirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Rassas
November 13, 2016

Great experience! Hassle free and professional from everyone I met. I will be back. The entire process only took a couple hours unlike other dealerships. Love the webs More

by Jaime W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2016

Great customer service I drove all the way from Lubbock a 5 hour drive Elias got my car waiting I tested drive it errythin good went home with my Mercedes Benz c300 will be More

by Ernest Apraku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 08, 2016

Nice assortment of vehicles and excellent customer service Jaren was very helpful with the entire transaction, going above and beyond to make sure everything was done as requested. The vehicle was delivered o More

by Chris T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaren B.
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