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eCarOne

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,767 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,767 reviews

April 06, 2025

Everything was so smooth! !! And pleasant!! Everyone was delightful!!! Will send all my family and friends !! More

by charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janae Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

eCarOne responded

Thank you, Charlie! We're so glad to hear that your Mustang Mach-E purchase was smooth and pleasant from start to finish. Ash, Janae, and the entire team truly appreciate your kind words—and your willingness to refer family and friends means the world to us. Welcome to the eCarOne family!

April 05, 2025

Fantastic! Jared made sure we are taken care of. And made transition from trade in to purchase seamless. More

by philip.b.abraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Boshra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

eCarOne responded

Thank you for the fantastic review! We’re glad to hear that Jared and John made your Corvette purchase smooth and seamless—from trade-in to delivery. We appreciate your trust in eCarOne and are thrilled you had such a great experience. Welcome to the eCarOne family!

April 04, 2025

Dau provided exceptional service, making the car buying process seamless and enjoyable. His expertise and dedication to customer satisfaction ensured a first-class experience. He helped find the perfect BM More

by msmith3348
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

eCarOne responded

Thank you for the fantastic review! We're so glad to hear that Dau provided a seamless and enjoyable experience from start to finish. His dedication to helping you find the perfect BMW truly shows, and we’re thrilled that you’re loving your new purchase. We appreciate your trust in eCarOne and hope you enjoy every mile ahead!

April 04, 2025

Easiest, most pleasant car purchase I’ve ever made. Tanner was amazing and so knowledgeable, The finance department wasn’t pushy trying to upsell. Paperwork went quickly. In and out under 2 hours. More

by Mimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

eCarOne responded

Thank you so much, Mimi! We're thrilled to hear that your Genesis purchase was the easiest and most pleasant you've ever had. Tanner’s product knowledge and Adam’s smooth process in finance make a great team, and we're glad that came through in your experience. Enjoy every mile in your new car, and thank you for choosing eCarOne!

April 02, 2025

Excellent service by Brian! ! Overall process is straightforward and they finished the end to end Process in few hours. More

by Shuba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

eCarOne responded

Thank you, Shuba! We're so glad to hear that Bryan and Ash provided excellent service and made your BMW purchase quick and straightforward. We truly appreciate your kind words and hope you enjoy your new vehicle for many miles to come. Thanks for choosing eCarOne!

April 01, 2025

Jared was professional and courteous. He quickly responded to texts and calls. Dealership had a wonderful inventory of beautiful cars. Staff was very efficient making the purchase as plea More

by Eve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Otte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

eCarOne responded

Thank you, Eve! We’re so glad to hear that Jared and Ash provided a professional, courteous, and efficient experience during your Genesis purchase. It’s great to know our inventory and team made a lasting impression. We truly appreciate your kind words and look forward to helping you again in the future. Welcome to the eCarOne family!

April 01, 2025

Love the car and the buying experience was quick and easy. I absolutely hate that they put $2k worth of dealer add-ons on every car and there is no way to remove them. That is shady business and shouldn More

by eric.pederson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ash Osman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Otte
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

eCarOne responded

We’re glad to hear you love your new car and that the buying experience was quick and easy. We also appreciate you recognizing Jared for doing a great job throughout the process. Regarding your concern about the dealer-installed packages — we respectfully disagree with the characterization of this as “shady.” We are fully transparent about these value-added items. The pricing is clearly disclosed on all vehicle listings across every site we advertise on, reflected in all payment calculators, and also posted on the window stickers of every car on our lot. Our goal is to make sure every customer has a clear understanding of the total cost upfront, with no surprises. We understand not everyone may see value in those additions, but we stand behind the products and the transparency with which they are presented. We do appreciate your feedback and are glad you're enjoying the vehicle overall. Sincerely, eCarOne Management Team

April 01, 2025

Easy to work with, fast, and transparent no gimmicks no dealer tricks .. very smooth transaction More

by rod matthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

eCarOne responded

Thank you, Rod! We’re glad to hear that Ash and Vinh made your Mercedes purchase fast, transparent, and hassle-free. No gimmicks—just a smooth, straightforward experience, exactly as it should be. We truly appreciate your trust and business. Welcome to the eCarOne family!

April 01, 2025

Great follow through, great process. Vinh Le was responsive and honest. Shipping was smooth. I live in Missouri so buying site unseen made me nervous but they sent all the videos and pi More

by dforrestatkins1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

eCarOne responded

Thank you for the wonderful review! We're so glad to hear that Vinh and Adam delivered a smooth, transparent experience—especially with purchasing sight unseen from Missouri. It’s great to know that the videos, photos, and independent inspection process gave you the confidence to move forward. We're thrilled you're delighted with your Jeep and look forward to working with you again in the future. Welcome to the eCarOne family!

April 01, 2025

Everyone there we’re great . Friendly staff and great prices . We work with Paul and he was so nice . More

by joelvillalobos62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

eCarOne responded

Thank you, Joel! We’re so glad to hear that Paul, Ash, and Dau made your experience a positive one. Friendly service and great prices are what we strive for, and we’re thrilled that came through. We appreciate your kind words and your business. Welcome to the eCarOne family!

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