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eCarOne
Plano, TX
2,783 Reviews
The inventory of used cars for sale on our lot are of exceptional quality. Every car is hand selected, researched and inspected before it's acquired to ensure that only the highest quality and best conditioned cars make it in to our luxury used inventory. We love vehicles with the bells and whistles, and take pride in offering the largest selection of fully loaded, best optioned and feature-rich cars under one roof. Our cars have better pedigree. We offer huge selection of off-lease cars that come from the source, the manufacturer's bank or leasing arm; not auction rejects or dealer-aged inventory like most competitors.
We offer a smarter alternative than paying MSRP for a new vehicle: a current year model with low miles still under factory warranty for a fraction of the new car price. We analyze and review prices in real-time to ensure our no-haggle, negotiation-free pricing strategy stands up to the test. We use advanced software and massive up-to-the minute databases of similar advertised vehicles nationwide, to recalculate and adjust pricing daily. We offer an unbiased price analysis report from KBB Price Advisor free of charge. For added transparency, use the Fair Market Range tool to know the fair purchase price. Finally, as a confirmation of our best price commitment, we guarantee to meet or beat any metroplex competitor's advertised price.
Our Mission
Powered by a transformative business model, proprietary technology, a unique sales experience, and some of the best people on Earth, we're in a position to challenge the way cars are bought and sold, and rewrite new rules. We provide off-lease luxury cars in the Plano area, direct from the source. eCarOne is a community-oriented car dealership proudly serving the Plano area, and neighboring communities including Irving, Plano and Frisco. We also proudly offer a delivery option for customers shopping for a used luxury car from the Houston or Oklahoma City areas and beyond.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,783 reviews
August 29, 2022
As with most things in life, Ecar is a mixed bag. Adam was very helpful and easy to work with. Wanted to test drive a few cars and he got them ready gave me the key and sent us on our way. No h Adam was very helpful and easy to work with. Wanted to test drive a few cars and he got them ready gave me the key and sent us on our way. No hard sell, Very easy. The transaction went quick once I decided on a car. That is was the good. This is a crappy market to buy in. I was forced to buy due to a hit and run which totaled my car. The biggest, actually the only beef with Ecar is the over priced BS add on fees on the back end. Basically, any price you see on their site is short 2k. These are non-negotiable fees (especially in this market). The charge $1,000 for somethig called VVP and another $1,000 for "appearance protection" I do not remember which was which but for the $2k you get window tint, which in my case was installed by an amateur. I have small bubbles on the rear window and on a side window. You also get some paint protection film. The film is good but but not worth the price they charge. They put a clear protective film (think window tint but thicker) on the door cups, trailing edges of the door and on the top of the bumper at the trunk. The also claimed to put some stain guard on the interior. In my case, when I decided on the car and I saw the charges, I went out to check the car. The paint film was not installed. Since I did not want it in the first place, I though we could just take the cost of that off. Nope....they put it on (took about 15 min, materials were probably a few bucks but that was part of the $1k. Since that was not done when they got the car, I seriously doubt the interior protection was done either but no way to prove that. I have a company that I take my cars to for tine and paint protection. He can tint and put the film on the whole car for under $1k and in all the cars he has done for me, the window tint is flawless. The film he puts on covers the leading edge of the hood (about 1.5' up) the fenders, head lights (so they will not cloud up) mirror backs and door cups. I could have had everything done to the car (and more with better quality) for half the price. Now I have to live with shoddy window tine because it is too costly to remove and have done correctly. I get it. Its a sellers market. Just jack the price up by $2k and call it a day. Don't make it seem like I'm getting a car for $1k when it is really $3k. That is misleading and leaves a sour taste in my mouth. Especially when it is for crap I do not want or for stuff I am not convinced you even did (interior stain protection). I love the car. Very happy with it. More than I thought I would be. Hate feeling like I got screwed. Had they priced it $2k higher I probably still bought it because it's what I wanted and below my price cap. Instead, I paid $2k for garbage I did not and do not want. I do not know if I would recommend them. I suspect all/most dealers are pulling this stuff right now because they can. I put "yes" for recommend but there is a big qualification with that "yes". More
by David Mash
Employees Worked With
August 28, 2022
This was by far the best experience ever. It was quick and easy. Elias had the answer to every question I had. I would recommend him to anyone. Keep up the excellent work. It was quick and easy. Elias had the answer to every question I had. I would recommend him to anyone. Keep up the excellent work. More
by rjpertillo
Employees Worked With
August 28, 2022
Excellent place to purchase cars. Definitely recommend shopping there. Always being treated great by Elias Definitely recommend shopping there. Always being treated great by Elias More
by Vipergts
August 23, 2022
Great customer service experience and suppor. Process was awesome and fast. Johnny was able to assist when needed and guided me through to the end. Even provided awesome support after the purchas Process was awesome and fast. Johnny was able to assist when needed and guided me through to the end. Even provided awesome support after the purchase. More
by bkelby
Employees Worked With
August 22, 2022
After an exhaustive Nationwide search for the perfect Land Rover defender for my wife and family, we found this seemingly wonderful dealership in Texas. Elias communicated very well and described the veh Land Rover defender for my wife and family, we found this seemingly wonderful dealership in Texas. Elias communicated very well and described the vehicle to my wife over the phone. The pictures online or excellent quality allowing us to make judgments on our selection. My wife and family had so much confidence in the vehicle's representation that we bought it sight unseen and they personally drove from Florida to Texas to pick it up in person and turn it into a road trip with their new vehicle. I have just now heard from them and the car does not have the interior lighting and refrigerated console package which can not be added after it leaves the factory. After driving in from Florida and realizing that this important option was missing, we asked to cancel the deal, but because I had already paid and filled out the paperwork to be sure the car would be there for them, they refused to cancel. They offered to sell us a different vehicle but that had no other Land Rover Defenders so we were forced to take this vehicle that we will now have to sell on our own and start our search over. The very fact that they've refused to cancel the deal on a car they could easily sell within a few days demonstrates their absolute lack of concern of what's best for their customer. This will be our first and only dealing with this company and we will never again purchase anything from them nor will we recommend them to anyone! As someone who frequently buys new vehicles and has had his share of both excellent and miserable transactions over the years, this will definitely cause us to be very skeptical on any online purchase which is a shame as I have purchased at least 8-10 cars online, from Corvettes to Mercedes V12 twin turbos and this is my only regrettable transaction. I highly recommend you avoid this dealer but if you must purchase from them, inspect the vehicle yourself as their descriptions are not thorough and complete, and as we have experienced, the risk is all yours and they will do nothing to help you with any issue that you have after you've purchased the vehicle. More
by Footfxr52
Employees Worked With
August 16, 2022
He was very helpful was able to work with me and helped me get my dream car. I was in a time crunch and he made sure to get me in and out of there very quick. me get my dream car. I was in a time crunch and he made sure to get me in and out of there very quick. More
by Elmousaalia
Employees Worked With
August 16, 2022
Elias at ecar one I absolutely one of a kind The best Sales person I have ever experienced. Sales person I have ever experienced. More
by Vipergts
August 16, 2022
Great easy experience overall. Johnny made the process seemless and was in and out in an hour. Johnny made the process seemless and was in and out in an hour. More
by Michael Dombroski
Employees Worked With
August 16, 2022
8 years and 4 cars later, Elias is still #1 through the entire process. VIP treatment everytime couldn't ask for a better representative of E Car One entire process. VIP treatment everytime couldn't ask for a better representative of E Car One More
by rkcmccoy
Employees Worked With
August 15, 2022
Great service an amazing experience. This is our 5th car from Ecarone and Ash was always very helpful and provided us with the best offer and the cars we bought from him were all top qua This is our 5th car from Ecarone and Ash was always very helpful and provided us with the best offer and the cars we bought from him were all top quality. He always make sure you are aware if all the car details and got us the best financing offer as well. We bought from him 2 Mercedes’ and 2 BMWs before and this is our 3rd BMW to buy from him. Also our trade in was straight forward and all the information was given to us including the price online before we even go to the dealer. This is a place I totally recommend if you are buying a used luxury car. Our BMW X7 is great car so if you are shopping give this place a good look you will not be disappointed More
by Akram and Fatma
Employees Worked With
