Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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I had such a pleasurable experience working with sales rep Thomas. He was very knowledgeable and responsive to all our questions and needs. If your in the market for a vehicle I definitely recommend you s rep Thomas. He was very knowledgeable and responsive to all our questions and needs. If your in the market for a vehicle I definitely recommend you stop by and see him! More
Bought a $100k+ used car from out of state, sight unseen. Vehicle arrived with fuel light on and service past due light on. They sent a small check for fuel and did nothing about the past due service or fail Vehicle arrived with fuel light on and service past due light on. They sent a small check for fuel and did nothing about the past due service or failure to tell me about it. More
Awesome place! Will treat you like family. Great price and amazing service! Highly recommend if your looking for a NEW vehicle. John C, Brian, Dale, and Adrauth are Will treat you like family. Great price and amazing service! Highly recommend if your looking for a NEW vehicle. John C, Brian, Dale, and Adrauth are fantastic for Management. I've bought 3 vehicles and JD, Thomas and Sonny are awesome! Thanks again! More
Chris was great! Listened and was very easy to work with. Thank you so much! Listened and was very easy to work with. Thank you so much! More
Service department complaint: Lied about when our vehicle would be fixed, never returned phone calls or texts, absolute avoidance of communication with the customer. Both Scott, Gary, AND the general vehicle would be fixed, never returned phone calls or texts, absolute avoidance of communication with the customer. Both Scott, Gary, AND the general management of the dealership have not called back, despite both myself and my husband calling numerous times over thr course of the week. If all parts were in stock and it should have been done in Tuesday, we should have been told Friday if that was the actual day. We had to show up in person expecting our vehicle to be told it would be done Friday. Absolutely deplorable. Will never go back. If I could rate it zero stars for accountability, I would. More
I can't speak intelligently about the dealership as I was never there and my dealings were only with Thomas Bivins. I purchased, from out of state, sight unseen, a used Porsche in excess of $130,000. I was c never there and my dealings were only with Thomas Bivins. I purchased, from out of state, sight unseen, a used Porsche in excess of $130,000. I was comfortable doing so because of Thomas' professionalism , detailed representations and responsiveness (pictures/videos) to my requests. More
Only heard from them several days after my inquiry and was told it was sold. was told it was sold. More
Alexis is great! !! She listened found the perfect jeep for me and we were only at the dealership for about an hour start to finish. You have to go see her!!! !! She listened found the perfect jeep for me and we were only at the dealership for about an hour start to finish. You have to go see her!!! More
Every one was very helpful, patient and willing to go the extra mile to help me. extra mile to help me. More
Service department was a huge disappointment. xxxx poor leadership unorganized. Left with a feeling of pure incompetence. After the van left running on the service drive for over 35 mins I just g xxxx poor leadership unorganized. Left with a feeling of pure incompetence. After the van left running on the service drive for over 35 mins I just got in and left no questions asked. I hope you don’t have to go here. More




