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Toyota Direct
Columbus, OH
2,050 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 16, 2026
Wait was longer than promised.
I asked about the brakes- no real response. The service work is all in codes I don't understand.
More
by 3rdgen82
Verified Customer
Verified Customer
March 16, 2026
Frustrating first I was told the inspection fee would be
about $100 on phone then told at the dealer it was actually closer to $200. Then my info on the computer was a mess with my car listed under another
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by richstemen
Verified Customer
Verified Customer
Employees Worked With
March 16, 2026
Issue was not resolved.
There is a definite growling noise that continues. The team said they couldn’t hear anything saying it was road noise however this is unmistakenly
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by KBROWN
Verified Customer
Verified Customer
Employees Worked With
Randy
Dealership Inventory (119 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free WiFi
- Drive-In Service
- Express Service
- Free Coffee
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
- free popcorn & filtered water
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Authorized Parts Store
- Rental Car Service Onsite
- Television
- Vending Machines
