33 Alabama Kia Service Centers

Everything was clean and Keith was very kind and - Mike

Everything was clean and Keith was very kind and knowledgeable. Josh was very help with all the information he gave me.

Went in for tires, balance, alignment, brakes. - JasonM_Bonilla

Went in for tires, balance, alignment, brakes. I believe the balance is off. I returned to dealership and Courtney promptly got next available tech to recheck my car, and not seeing any immediate issue. I still believe balance is off on front passenger or both front

Parts manager has a horrible attitude, very - Janet5009

Parts manager has a horrible attitude, very unprofessional and seems to be a poor choice of representative for the company.

I was greeted within five minutes and with a smile. - lovablelin65

I was greeted within five minutes and with a smile. The representative was helpful and friendly.

I am so impressed with the amazing service department at - karengraffeo

I am so impressed with the amazing service department at Greenway Kia. I want to especially recognize Amanda at the window and Stephen in the service area. They offered excellent communication to all of us in the waiting area-- they added joy and treated us like we were the only people in they world!!

They took care of me in a timely manner. - mfranklin4

They took care of me in a timely manner. The staff was very friendly and imformative..

Awful experience! - kyarb72

Awful experience!! I don’t know if it was because I was an African American female but I was treated like a criminal. Engine blew on my Kia Optima. (I’m still paying a note on this car). I had a mobile mechanic that that would change my oil and do the little jobs for my vehicle for me. When I was told I needed service records to show that the vehicle had been serviced properly I asked the mechanic who came up with documents created by him. I was told basically that they were all signed the signed the same day but mechanic said they were all printed the same day. I was interrogated about the service records that were not my fault. My car sat from November 2024 until June 12, 2025 with no one wanting to really help me. Long story short I was denied my claim because it was said we didn’t properly service the car. We bought it brand new. My ex husband and I. They even questioned me about me not being the original owner of the vehicle and I had to prove so much to them I became extremely exhausted. I paid $600 to them just for pictures of the engine that they told me I couldn’t see the pictures of what they found. I also asked for proof that my car sat up at the dealership for 8 months and they kept telling me they would email me with it and I still haven’t received it. I need this for the tag because of insurance. Please don’t purchase from these people. They are crooked. My ex husband and I are back together and he’s a veteran that did 20 years in the military and has multiple disabilities. They made him worse because of what we experienced.

Warranty Work - Cathy Speir

Took my Kia Soul to Crown Kia to have warranty work done on it. It was done in a very timely manner. Will gladly be going back for all my service work.

The service department is top notch. - roderickthomas24

The service department is top notch. Monica goes above and beyond to make sure you’re at ease

Could not have gotten better service than Mike and Jimmy.... - Ford F250 2021

Could not have gotten better service than Mike and Jimmy. Great dealership and stood up to their word. Come out and see them. Alabaster Alabama

Always feel that I am treated fairly at this location.... - CHAygood0

Always feel that I am treated fairly at this location. Been buying vehicles from this location for a long time. Mostly good experiences with these folks.

Hughes Auto service Fixed my Hyudai, the part was put on... - boingy1

Hughes Auto service Fixed my Hyudai, the part was put on wrong then they charged me again to put the right part on when the manager agreed to waive the service charge, the charge was on the bill anyway. Also Dean Team Hyundai did not fix my service problem back in November when they first had, said they did not have time.

I do not recommend you to take the car over there they’re... - Bikila1591

I do not recommend you to take the car over there they’re gonna overcharge you with diagnostic and repair And they got horrible horrible customer service seems like they don’t really care about overcharging people

Nice professional group that was willing to work hard at - triplejpirates

Nice professional group that was willing to work hard at getting my family in a safe dependable car

Brought my vehicle for routine service. Nicole was super... - Mary

Brought my vehicle for routine service. Nicole was super friendly and informed me every step of the way. She goes above and beyond to make the experience exceptional.

Excellent Service - lisa.davis2

Had to have a part replaced and received excellent service. Katrina Bagwell as well as the technicians (Gerald Ezelle) were courteous, helpful and are outstanding.