427 Alabama Used Car Service Centers

Everyone was very helpful. Clean facilities. The lady... - Vmagee12

Everyone was very helpful. Clean facilities. The lady that checked me in and out was friendly and personable. I came in for an oil change and I did not have to wait long.

Cody Heyen was very helpful and brought a friendly vibe - kolbypatterson

Cody Heyen was very helpful and brought a friendly vibe to his already professional attitude

Very much appreciate the professional people at - cfyoung1491

Very much appreciate the professional people at LongLewis in Muscle Shoals. My car was picked up and returned to my home in a timely fashion. 1 1

John went above and beyond the call of duty. - STYLEQ

John went above and beyond the call of duty. Great customer service I do not mind driving 150 miles round trip

Service tec done a great job and Reed the Service Advisor - Daly.011

Service tec done a great job and Reed the Service Advisor done an outstanding job . Reed made me a BMW of Mobile a customer for the future!!

Very professional and courteous staff. - Summer

Very professional and courteous staff. They went above and beyond my expectations went I took my Jeep in for service.

They are very friendly and respectful. - ECROSSKEY1960

They are very friendly and respectful. When I called to set up an appointment I had no wait time..Thanks for your service.

Staff was great, quick service. - amber.tatedodge1030

Staff was great, quick service. had my valve cover gasket leaking they got my part in within a day and fixed it up the next day.

Very Friendly, Accurate,Great at Explaining the - agparnell@gmail.com

Very Friendly, Accurate,Great at Explaining the Situation,All Staff Very Friendly.Perfirmed my Service in an Accurate time n I was on my Way. Thanku for ur Seevice!!!!

Ellen Coleman (sales Consultant) She is a great - Leathanorman01

Ellen Coleman (sales Consultant) She is a great employee she was very pleasant to me and you guys are lucky to have her on your team! Make sure she gets a RAISE!!!!!!

They took care of me in a timely manner. - mfranklin4

They took care of me in a timely manner. The staff was very friendly and imformative..

Came in for service and it was fast and easy! - autumnkeeton05

Came in for service and it was fast and easy! Awesome service department. Highly recommend Harbin Service for everyone.

I travel from Georgia to have my vehicle serviced where I - E92SI

I travel from Georgia to have my vehicle serviced where I purchased it due to the professional treatment I received every time

My best experience today was dealing with Ms. - mtawanya

My best experience today was dealing with Ms. Ayanna H. She is the best services person I have deal with. She's professional, and trustworthy, and she keep you aware of whats going on with your vehicle. Bless you on your new promotion from service to sales. It will be hard to find someone else to walk in your shoes. Keep up the great work!!!!

I bought a part on 5/6/24 in the amount of 1405. - Jaha2722

I bought a part on 5/6/24 in the amount of 1405.53. Turns out I didn’t need the part and returned it ( Unopened) on 5/7/24 and they would only refund me 80% of the cost to purchase. They refunded me 1155.53. I then asked about the 3% they charged me to use my credit card and they stated that they don’t refund any of that amount. So in all they stole 292.17 from me. Lesson learned, you will never get another opportunity at my business.

I just want to show appreciation for Cindy Darby in the - Ebonyivory39

I just want to show appreciation for Cindy Darby in the service department. She goes above and beyond. I have had dealings with her for years. She's very respectful and knowledgeable. I usually won't even get my car serviced if she isn't there because she knows how I like things because she has been dealing with me so long.

I took my 2010 Chrysler 300 in for major motor repair and - Fred

I took my 2010 Chrysler 300 in for major motor repair and found (Manager Joseph) and (Asst. Manager Elizabeth) very accomodating...They gave me a ride home and back when my car was finished...No one does that!...The car now runs great...It may cost a little more here, but it's good to have competent people working on my car...

I respect the guys in the service dept. - RICHARDBUNCH55

I respect the guys in the service dept. Even though they didn’t fix my problem. They recommended I take my truck to a dealer which I did. I will keep using their service dept just because they were honest with me.

This is our third Hyundai purchased we have been very - Abrazeau50

This is our third Hyundai purchased we have been very happy with the dealership with our purchase and service. Our grandson has our first Hyundai and we have the other two

I truly enjoyed working with the salesman. - angelemartin46

I truly enjoyed working with the salesman. He went above and beyond his job to help me get in a vehicle.

I can’t say enough about the level of service I received - lfkafchinski

I can’t say enough about the level of service I received today from Mr. Larry Davis and Christian Key who did the work and Ashtyn Eisenhower who set up my appointment. Everything went perfectly. I also had the chance to meet up with the salesperson who originally sold me the vehicle, Lonnie Reaser to thank him for the great experience. When I need my next new Chevy, I’m coming back!

Great service as usual! - netbrice

Great service as usual! I have used their service for each Subaru I have had!! I love my Subaru!!

We were very satisfied with the service we received at - kimelliott4159

We were very satisfied with the service we received at the Greenway Honda of Florence, AL store. We got the oil changed and bought a new battery. Changed the engine filter. Received the free carwash. Great job.

I really enjoyed my service provider Layla Crump. - Tshara1989

I really enjoyed my service provider Layla Crump. She was a great help helping me to purchase some tires a few weeks ago and also helping me with my oil change today. Highly recommend her for your service needs ❤️❤️❤️

My initial experience with this dealership was horrible. - kara.coplin

My initial experience with this dealership was horrible. Shannon and Thomas are service writers at this location and their customer service and professionalism are far below sub-par. After three months of calling, stopping by, sending emails etc and neither of them returning my call regarding replacing the parking brake cable (which they had the part for) on my vehicle. If my last interaction with this dealership was with either of them, I would not go back and would file a complaint with Ford. Having said that I attempted one more time to get the needed repairs done. When I walked in the service department Kayla met me with a smile and instantly got me in front of the service manager to resolve this issue. I met with Scott (the service manager) and after explaining how his staff behaved towards me insured that the needed repairs would be done two days later and we scheduled an appointment. The driver Ron was very pleasant as well. Kayla made the drop off and pick up process a breeze. Each time I was there she met me with a smile, handshake and paperwork. She maintained excellent communication during the entire process. I would like to give Sons a five-star rating because of my final interaction with them. However, it did still take three months and a lot of headache and annoyance to get a three-hour repair done. In the end Kayla and Scott went above and beyond to improve my experience. I would recommend this service department but I would not recommend dealing with Thomas or Shannon. Not sure how they still have a job there.