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Kendal was very helpful and made buying a new car very... - aschooley87
Kendal was very helpful and made buying a new car very easy! I really appreciate her and everyone at Landers McLarty :) Will definitely recommend to others!
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I conducted several hours worth of research and searching... - SW2021Forester
I conducted several hours worth of research and searching online for pricing, dealer reviews and sales rep reviews when looking to buy a new Subaru Forester. I watched a lot of videos on how to negotiate the deal and what "scams" and "trickery" to avoid. After conducting that and having years of experience buying elsewhere I can truly say this is the most professional, courteous, transparent, and friendly dealership I have EVER been to. I can not recommend Tabor Cleberg enough as a honest salesmen who made this experience memorable and worthwhile. Want a Subaru? GO TO MONTGOMERY SUBARU!
HORRIBLE - MS
After a couple of weeks of letting this settle, I am still drawn to post my review. Our experience with Hendrick was nothing short of HORRIBLE!!!!!!!!! If Sean is the sales manager, RUN or at minimum (if you just absolutely have to get a car from them) look for someone else. I do believe "initially" he tried to be helpful but in the end, his disgusting attitude and manipulation of numbers revealed that he was a true xxxxxxxx sales rep. Please do not believe anything he/they say or write on paper as its all a bunch of LIES. Manipulation of numbers, intentionally omitting information, agreeing to certain items and then "forgetting" about the agreement are just a few of the things we incurred. They also sold the car we placed a deposit on - (Wow right! Again another xxxxxxxx sales rep move). I would not be surprised if he (or someone from the so called "management" team) comment poorly to my review as this is what I have noticed after reading other reviews. Also after several voicemails requesting to speak to management, I still have yet to receive a phone call; which also shows you the level of customer service this facility provides. I almost hate that I have to leave even 1 star here, but then again maybe I should be saying Thank you because as soon as we looked elsewhere, we were able to find a WAY WAY WAY better deal. A Nicer jeep with WAY more then we were looking for an WAY less then the crap Hendricks was offering. SO all in all this was a blessing in disguise. I'm only posting this as a buyer beware. They will only give you pennies off of the AWP and almost with an arrogant attitude. They will try to shift things around to make it appear as if you are getting a deal. Adding on to "marketing" pieces such as door guards and nitrogen tires (a bunch of crap to inflate the numbers - no one needs this mess). TIPS: When negotiating, focus on each individual component and DO NOT let them try to bunch it all together (Discount with down payment with xyz). Ask for free oil change/ service. Ask for military discounts ($500). Ask for a freaking free keychain because that's the least they could do. And most importantly, SHOP AROUND!!!! Don't be afraid to look out of state. I have never ever in all of my car buying days experienced such horrible service and never will I again. Thanks Hendricks for a lesson learned.
The people are fine, but the system is faulty. As Jim... - Subaru owner
The people are fine, but the system is faulty. As Jim Burke sells a lot of brands the service department (besides being on the street with cars backed up) is a circus. They do not have a shuttle, rather you are dropped off with no pickup. This is unheard of. 20,000 employees at UAB a few blocks away and no pickup service. Next car I buy goes back to a Toyota (Hoover Toyota) or Honda (Tameron) both with shuttle service. And faster service with one brand.
Run away! - Gweedofirehawk
I've been trying to purchase a vehicle from these clown for the last 2 months.I have an 800'credit score and offered them 4000 down on a 19,000 vehicle...they ran hard credit checks on me twice and insisted on 10,000 down...they wanted to fly me up,there and drive the car home 650 miles..I went to my bank and was approved for the full amount of the car with no money down...this is when I told Koby they could kick rocks,...