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Amazing staff. Very helpful and courteous. No games or... - Lash
Amazing staff. Very helpful and courteous. No games or gimmicks. Willing to work with customer needs and wants! Finance was easy and painless thanks to Sabuer. Even better was my sales man Ryan, he made sure everything was moving forward and that I was happy the whole time! even when I got upset, he made things right every time! Amazing job over there guys!
Top Reviewed Specialists At This Dealership
Ford Master Certified Specialist
Recalls - Jimg1975
I gave a 5 star review because Jessie Bravo service righter was able to schedule all our recalls on 12 trucks same day for our fleet. And to Carlos B shop foreman he came to our business Saturday morning and performed all recalls he is very professional and personable. Thank you gentlemen. Jim
General Maintenance Service - Jack
Service advisor was cordial and helpful.
My special requests (New Battery and Lubrication of Auto Steps) was completed in a timely matter.
I Love my Ford F-150.
Great experience! Highly recommend! - Hope27
Just bought & financed a used car for the first time from this dealership - I highly recommend them! Everyone warned me to be careful and told me horror stories about their experiences with dealerships. But Bill Beaudry from Sanderson Lincoln was truly amazing! No games, no pressure, and plenty of patience as I asked LOTS of questions, lol! Bill made the process easy, and I feel like I got a great car with great financing terms and a decent trade-in price for my old car. Not only that, but when I picked up the car, it was super - clean and they even ordered me all new car mats! Thanks, Bill! Totally worth the drive!
Great Experience - lincoln
Very friendly greeting from John Halter. He impressed us with his knowledge in all the vehicles. Never pressured us and took the time answer all the questions we had. I highly recommend John Halter and Fiesta Lincoln.
Great customer service! It is good to know there’s a... - Pablo
Great customer service! It is good to know there’s a dealership that really cares! I Will always take my cars here for service!! Recommended!!
Salesman Eugene ONeill - lrwisch
My salesman Eugene O’Neill was very helpful. He was very friendly and liked her all the paperwork with me. He also followed up to make sure everything was A-OK
A Car Dealership with Good people!! - LTHHHI
I came into their dealership hoping to get out of a horrible lease program I’ve been stressing about (from a Peoria dealership) , and the team was very helpful and just plain nice to deal with.. under Balda’s direction, Tom was sweet and very helpful, and I left very satisfied, and relieved, with my new purchase!
Thanks - Ian
Just saying that their fast to reply and it's good to interact with the service reps in person to problem-solve my vehicle's issues. Thanks!
Great experience!!! - JTH_ In_AJ
After comparing prices among several Phoenix area dealers, Mcspadden was by far the best. They stayed in touch with me to ensure they knew what I wanted. They made an offer and stuck to it, no unexpected costs added during the buying process. Globe may seem too far to go to buy a car but their prices and entire buying experience was well worth it. It's also a nice scenic drive.
Worked us in and no charge! - Holbrook fors
We were traveling cross country and had a problem with out taillights which was very scary because we are hauling a 27 ft travel trailer. They worked us in on a Saturday and found a missing fuse which they replaced at no charge. Another couple traveling thru had an electrical problem and were so impressed that the service department responded so efficiently. The receptionist was incredibly personable and the service manager was great showing us how to get to the secondary fuse box (not so easy) and explaining what caused the problem. Great experience and we’re back on the road after a short delay on a Saturday afternoon!
Took Advantage of my 75 year old Parents - Geoff
If I could put less than 1 star I would. My parents went in last July to trade-in and purchase a new car. They are on a fixed income( they are 75 years old) and was trying to stay close to their current payment. They walked out with a $687 payment (almost $300 more than their current payment). Looking at the paperwork I noticed the income that the dealer stated on their credit application was over $3000 a month more than what they really make. I called the dealer and asked to speak to a manager to discuss and was told that they didn't do anything wrong and the "income was close to what they made", really?? They would have never qualified for this type of loan without the dealer falsifying the credit application to the bank. I asked to speak to the General Manager and was told they would call me. I never received a call, imagine that! I also told the manager Chris that I spoke with that I guess I need to contact the Attorney General he said "well I guess you do what you gotta do" I shouldn't be surprised.
Recall work - Justmikeme
2nd time we had to take a vehicle to Jim Click for a recall. Guy from the service dept came out with some paperwork, informing us, that our car was not eligible because it had been in an accident. Jim Click service department came out with the wrong VIN from someone elses vehicle, and tried to get out of doing the work. Knowing they had done that to us before, I took his paperwork and compared it to the VIN on our car. Now Jim Click on 22nd has had our car for a week, waiting to get recall work done. In addition, they are charging us $250 to just diagnose the recall issue.
Take your car anyplace, but to those rip off artists.
Took Ford Truck to the Steve Coury Ford Service Center... - sindaz7
Took Ford Truck to the Steve Coury Ford Service Center for an issue with power loss going uphill only - truck ran absolutley great except for a small power loss going uphill. Brought truck in at 8:30 am on the 12th at approximately 3:30 pm in the afternoon I was called and told that we had serious issues with our truck and it was going to cost a lot of money to fix. I was told that both catalytic converters were completely shot and needed to be replaced , that there was low compression on cylinder 5 and the truck most likely had a bent rod. I inquired about how they know it has a bent rod and told they would have to tear the engine down to figure it all out for sure . I asked for some quotes about just replacing the catalytic converters and was told a few thousand dollars but that they would shop around for some off market catalytic converters and call me back tomorrow - by 4:30 the next day I had not heard back from the service department and so I called and was told that the man (Mark) whom was helping me was out because his daughter was sick . I proceeded to go to dealership the next morning at 9 am and was greeted by the manager - Billy (female) whom I asked to get my truck at which point she said they needed to put it back together and it would be ready soon and went over again what we should have done - then brought us back to the mechanic who proceeded to tell us we would need to replaced engine at around 6,000.00 or more not to mention another 2,000 for catalytic converter replacements at which point we argued with him over how it could be bent rod and could it not just be the catalytic converter causing the issues (we had done extensive research and knew it could ) he said no that there was severe engine issues and it would not just work, we also asked how spark plugs looked and he said they were perfect - that they had just replaced them 40,000 ,miles ago - which we knew of course - we left the dealership with our truck and it was running soo badly we had to literally stop it at another mechanic and barely made it. NOW I called immediately and said what happened to my truck , I brought it to you running fine except for uphill and now it is stalling , front end shaking and jumping to the point of barely driving - the manager then said I will have the mechanic call you - he did and said oh its probably the cylinder 5 issue and when I said no way this was not the way we brought it in he was very rude and said well I don't know and when I said I was going to speak to managment he said whatever and hung up.
the mechanic that we ended up at called me within hours that day and stated that they actually tore everything down and could find no low compression on cylinder 5 or any others for that matter - actually did all compression test and checked everything on truck - literally a laundry list and that only the left catalytic converter was bad - the right one was perfect. The next morning he called me with a quote to replace catalytic converter , spark plugs as they were very worn (but Ford said they were great- I have pictures and my spark plugs they were not great), and clean the fuel injection system - $1900.00(a screaming deal considering they also did hours upon hours of diagnostic work to make sure nothing else wrong.
the next morning we picked up our truck to find it running absolutely amazing - no bent rods, no engine replacement , no 2 catalytic converter replacement - IT IS RUNNING BETTER THAN IT HAS SINCE FORD LAST DID A TUNE UP!
I called Ford - spoke with manager - BIlly again and she was very defensive and could not figure out how there was soo much of a difference and why we were told all of these lies---- IN SHORT STEVE COURY FORD SERVICE CENTER IS A SCAM AND WILL LIE AND CHEAT YOU AND BREAK YOUR VEHICLE - I HAVE ALL OF THE PROOF IN THE WORLD AND WILL NOT STOP JUST TO MAKE SURE THEY DON'T SCREW EVERYONE ELSE WHO BRINGS THERE VEHICLE IN .
DO NOT TRUST ANYTHING THEY TELL YOU - GET A SECOND OPINION !!!!!
still no response from Billy the service department manager or anyone and truck is still running great after slight repairs as listed above
Camelback Ford Lincoln