394 California Ford Service Centers

I purchased my Bronco Sport at this dealership in 2022 - rcbrown829

I purchased my Bronco Sport at this dealership in 2022 and have serviced her here since and my advisor, Victor, is the reason I come back. His attention to detail and follow thru makes me feel heard. Victor is the best! I’m also a big fan of Mr Garcia in the parts dept. His knowledge is mind-blowing.

Very professional and knowledgeable staff. - Jeff

Very professional and knowledgeable staff. I had to drop off my truck earlier than expected and they said no problem and it was fixed before they promised.

El Cajon Ford is on top of it. - raypennell

El Cajon Ford is on top of it. I have done business with them since 2007 and have purchased several vehicles. Last December I had my Maverick in for service and I was informed by her that there were two recalls on my truck that I did not know about. I scheduled my truck to have those taken care of on January 2nd. On that day I received a notice about one of the recalls. But wait it gets better the 2nd recall that was taken care of on that day I received that notice on January 22nd. I trust El Cajon Ford and I am glad that they are on top of things. Way to go!!!

I have leased or purchased 4 of our vehicles from Mossy. - oberblitz

I have leased or purchased 4 of our vehicles from Mossy. Always get them serviced from there. Top notch!

Made my way to the parts department which was clean with - Seren

Made my way to the parts department which was clean with friendly staff. Jim at the counter was able to order me the right parts that were in stock! Thanks Jim

Great customer service. - Onetanaka

Great customer service. Kevin was awesome 👍 He shared a lot of great information with me.

Service department instantly stops caring once they - shawn hart

Service department instantly stops caring once they realize you’re in for warranty work. It’s really unfortunate that I find lazy mistakes done while servicing my car for unrelated issues. No excuses for using an excessive amount of rtv seal on my oil pan or installing my rear main seal crooked. Unacceptable.

Laura in service was excellent and the cashier was more - SCV resident

Laura in service was excellent and the cashier was more than helpful. Great service from Donna as well

Got right in for my appointment. - glitterfromca

Got right in for my appointment. Great service. . Had to wait awhile to get the car back after my phone said it was completed

Micah and the team did a fantastic job. - ivan

Micah and the team did a fantastic job. Top notch service, communication and they completed the repairs to a great quality. Would gladly recommend them and use the team again! Big thank you!

Your service department is top notch. - Alexc1951

Your service department is top notch. And service advisor Dave Whitlow is the best advisor I’ve ever dealt with. He’s knowledgeable, experienced, truthful and honest which makes him a great representative for Penske Ford.

I had an unfortunate issue with my truck and it was there - Bronco12

I had an unfortunate issue with my truck and it was there a prolonged period of time. However Jason Green was phenomenal. He kept in contact with me, even if there weren’t significant updates. He wasn’t annoyed with my weekly check ins and he made sure everything was fixed the right way before I got my truck back. He made the bad situation a better experience

They did a fantastic job they always have the best - Angel11perez8

They did a fantastic job they always have the best service when I go. I recommend seeing Brit she always have the amazing service as soon as you get there she’s right there ready to help your car out.

Took my car in for service the people were quick and the - fele63

Took my car in for service the people were quick and the service was quick and done well. They also cleaned my car.

Very easy setting up appointment to have both of my - Chewy

Very easy setting up appointment to have both of my trucks serviced on the same day. Picked up my vehicles and delivered back to me. Very professional and friendly. Would recommend Price Ford to everyone.

The manager was very pleasant and answered all my - johntalmage62

The manager was very pleasant and answered all my questions and told me about upcoming events.And when it was done everything was perfect

Always take care of me when I bring the truck in. - Jewart4

Always take care of me when I bring the truck in. Don has always gone above and beyond. They always return my truck early and offer me a ride.

GREAT! - Rodriguez5496

GREAT!! Every time I come in Ivan Tapia is always is quick to assist me and making sure that he is able get me takin care of and he is also very respectful.

I can’t thank enough Michael Clark (Service Advisor) for - hernandez8.angel

I can’t thank enough Michael Clark (Service Advisor) for going above and beyond his responsibilities to ensure all services on my 2021 F250 6.7 PowerStroke Tremor were done. I ask if they drain the fuel water separator since I’m recovering from an ALC surgery and can’t go under the truck. He left his counter, headed straight to the bay, and personally drain the fuel water separator since the service tech didn’t want to do it. Thank you, Michael.

It’s good have purchased many vehicles from vista ford. - Ldpainting

It’s good have purchased many vehicles from vista ford. Service is great but no def top off today when my truck was serviced isn’t that part of service?

Mo is the best service tech I have worked with in over 22 - Dan N

Mo is the best service tech I have worked with in over 22 years that I have been driving Ford cars. Mo's response to every detail, from setting the appointment till I drove off and called Regina back with a follow-up question, was perfect!

Backstory: I took my truck in for its 30000 mile service - doriopsilla

Backstory: I took my truck in for its 30000 mile service a couple of weeks ago. While it was being serviced, the lift had an extension failure and the truck slipped, damaging the passenger-side running board. Mike Rogers explained to me what had happened and set up an appointment for me to bring the truck back in for repairs a couple of weeks later, after I had returned from a trip. The appointment was for 0800 on April 17. I dropped the truck off early, around 0600, then went to work and waited for the call telling me the truck was ready. And waited. And waited. As near as I can tell, the work involved in the repair is removing 24 nuts, taking off the old parts, replacing them, and tightening 24 nuts. Maybe some of the studs were also damaged and had to be replaced. I don’t know. And that’s my gripe with this establishment. I don’t know. They don’t call and let you know what’s going on. You call them, and eventually you get routed to voicemail. You will get a call back, eventually. I ask Mike for more information, which he promises to get for me, but then I don’t get a call back so it’s voicemail xxxx again for me. I get a call back. The truck will be ready by 1530-1400. Why so long? Well, maybe it will be ready sooner, let me check. No callback. I check again. It will be ready about 1630, and we will bring it to your work! Great. But 1630 comes along, and no calls. I call them. Voicemail! Finally, at 1650 I got text saying they were on their way with my truck and by 1710 it arrived. The work they did was acceptable, though I have yet to get on my back and inspect it from the underside. They appeared to have washed my vehicle, somewhat. There were places along the body that they missed, and they hadn’t cleaned the bird poop off the driver-side mirror. That’s my main gripe with Aaron Ford of Poway. They do acceptable work, but it takes them too xxxx long for anything more complex than a standard maintenance service. And, they can’t seem to give a good estimate of how long the work will take.

Great service and took care of everything in a timely - aholtzca

Great service and took care of everything in a timely manner Every time I go to everyone is ready

Craig in Parts was amazing. - ronbernaljr

Craig in Parts was amazing. Researched and ordered what I needed. Was super helpful, kind, patient and all with a smile. When I asked, he said he'd been doing this for 40 years. Pretty rare to find this kind of service these days. Thanks Craig and All Star Ford.

My experience was with your Quick Lane outlet. - joseph57chevy

My experience was with your Quick Lane outlet. I always take our Ford vehicles for service there due to the professional and friendly service I receive. Tony is always helpful and mindful of my vehicle needs. My trips to Quick Lane are always a positive experience.

Had a tough repair that multiple techs couldn't figure - ray

Had a tough repair that multiple techs couldn't figure out but Willie and his team were able to make this Ford Edge work.

My car has 20000 miles with extended bumper to bumper - Fordtough???

My car has 20000 miles with extended bumper to bumper warranty. They will not honor the warranty for a simple fuel pump module. They say it got wet so I am expected to pay. xxx.

Very professional. - Larry

Very professional. Mobile service was on time and quick and reasonable. Santa Monica Ford is my go to dealer. Larry

Thank you to my service advisor Christian for going above - NG10

Thank you to my service advisor Christian for going above and beyond to assist in resolving the issue I had with my wheel locks. Unfortunately, few weeks ago I went to Star Ford Lincoln for an oil change. That day Seta Alexanian helped me with my service and unluckily whoever worked on my vehicle that day they forgot to put back my wheel lock back. It’s a service advisor’s job to check on everything before my vehicle comes out from the shop. However, Seta didn’t even care to check and that day without me knowing I went home without my wheel lock. Few weeks later I went back because I had a flat tire and I wanted to see if they can help me with that but unfortunately they figured out that my wheel lock was missing. Thank God Christian helped me that day and he called Seta to ask her one simple question. If she knew anything about my missing lock since she helped me last time. In front of me she gives him this ugly attitude and not even a single apology to me, she walks away. To be honest, I am really disgusted from her attitude and not satisfied with her customer service at all. I really hate to mention her name but I have to because no one deserves to be treated with a nasty attitude and I hope people read my review and never ask for her help at Star Ford Lincoln. Whoever goes to Star Ford Lincoln I recommend asking for Christian or any other service advisor. Thank you to Christian for his grate customer service, and ordering me a new set of wheel locks.

Customer service people very friendly and helpful. - jonnyj44

Customer service people very friendly and helpful. My complaint is I have an appointment to have the oil changed and it takes about two hours to get it done. Why did I make a appointment? I make a appointment so I can get in and out in as short as time as possible! It’s just not this store but other ford dealers also.