4,463 California SRT Service Centers

Toyota Carlsbad Collision Center went above and beyond - thatonewhitecamry

Toyota Carlsbad Collision Center went above and beyond for my repairs and repaint. Their staff were always courteous, excellent at managing expectations, and most importantly to me: transparent. Robert talked me through all of my available options for my car's paint issues, and was upfront about which options might be best for me--even if that best option financially might be to not get some services done. This earned my trust with him and the collision center, and was why I chose them for my repairs in the end. Repairs happened quickly, and I was always informed along the way. My car came back newer looking than when I first bought it used, and I was surprised to find they'd cleaned my interior too. I'll definitely work with them again if my Toyota needs more services!

As always, I knew I was in good hands when I took my - johnsonje

As always, I knew I was in good hands when I took my Toyota in for service. The service team has integrity and do a great job. They also provide pick up/drop off within a 5 mile radius, which is so important for the average individual trying to do all the things while servicing their car. As a teacher who takes care of many, it’s a true breath of fresh air to feel taken care of by Toyota. Special thanks to Martin; I appreciate you!

This dealership’s employees are always pleasant and - fzumwalt

This dealership’s employees are always pleasant and respectful. I have taken my cars here for years and the service is great.

Wilson was nice and helpful and the job was finished - Vica Nemes

Wilson was nice and helpful and the job was finished eatlier than promised!!! Very pleasant experience.

Always great service when visiting and all staff are - gus

Always great service when visiting and all staff are helpful and informative at every visit.

Toyota of Stockton continues to offer us outstanding - revklnelson

Toyota of Stockton continues to offer us outstanding customer service to us and our two Toyota vehicles; 2013 Prius and 2022 Highlander. We cannot be more pleased with the personal attention given us by our Service Manager/Advisor Erick Gomez. The quality of the service department is one of the key reasons we highly recommend Toyota Town of Stockton.

Fantastic dealer with the most supportive and friendly - jackdevlin

Fantastic dealer with the most supportive and friendly staff - from sales to service! I am very favorably impressed.

Absolutely the worst post-sale support. - Disgruntled Client

Absolutely the worst post-sale support. They forced me to buy OPTIONAL components explaining that they had been pre-installed and hence not optional. Most importantly, they NEVER provided activation code for location device (one of the "options") which now almost a year later I am still trying to get. While the car is great, I see no reason for anybody not to go to the Glendale or Santa Monica locations where they care about their customers. 04/17/2024 - MAJOR UPDATE. What a difference a new management makes! In my original review I rated them with 1 star, as the previous management and sales staff were not good. That said, with Mark Thomas, as a new GM, everything turned completely around: I got the best complimentary first year service along with the royal treatment. Today I also got my long-fought for refund for the tracking device which was shoved down my throat by previous management. Mark being extremely busy was very responsive and understanding. Also I would like to acknowledge Nevaline from Finance who cut me a refund check and also offered help if I needed anything. Now I can only hope that the new car will turn out to be as good as their new management!

Took our Audi Q5 in for oil and filter change. - Mike

Took our Audi Q5 in for oil and filter change. Great communication with service advisor, Nick Chavez.

BMW in concord is first class dealership. - Bobcolla28@icloud.com

BMW in concord is first class dealership. Great service, easy to schedule an appointment. And easy to drop your car off and easy to pick your car up too.and a special thanks to Joey Tiongson for his help and information.

Timely and very professional service easy to schedule - dugan-p

Timely and very professional service easy to schedule appointment and good follow up thank you very much

Everyone here is awesome! - KARINA.MOMARY

Everyone here is awesome! Super helpful as well. They got my car in right away and detailed my car when I picked it up.

Always receive great service. - Heather

Always receive great service. I was informed of what was necessary and the recall on my car was fixed. Thank you

Darren Bruce the service Drive manager was very - jkmanning64

Darren Bruce the service Drive manager was very professional and helped me with my Ford Explorer recall situation. Thank you! :)

Covina VW has been exceptional at keeping me up to date - AGUADULCE918

Covina VW has been exceptional at keeping me up to date on service requirements and recalls with my id4. I very much appreciate their service and hospitality.

Thank you to Scott and Chris for their attentive, - zmx

Thank you to Scott and Chris for their attentive, professional service—your prompt follow-up, clear communication, and willingness to resolve my issue exceeded expectations, and I genuinely appreciate your help

Sophia is very efficient and helped me with my service - Irishi Ang

Sophia is very efficient and helped me with my service appointment today. Very helpful, respectful, and courteous. Fast service department.

Dave & team identified the issue & fixed it. - craigcris

Dave & team identified the issue & fixed it..Dave is awesome..he has been servicing my car since 2018 & I won't go to anyone else! !

I have always had. - Williamsangie1994

I have always had. Great experience here at Jeep Fontana . Great service always ! Definitely recommend Dan and Henrik are very professional

Very bad customer service more than 1 months im came to - kam

Very bad customer service more than 1 months im came to this location and looking for my warranty check to im canceled is told me we email to back office and back office call you so im waiting 1 weeks no one call me so next week im back to delar and told me same we send email to back office and back office call you so im waiting 1 weeks no one call me so this back and forth more than 1 months still no one call me and today im in the delar no any manager here to want helping me out very bad customer service im never had forthis bad customer service I hope some one can fix that

Everything was wonderful Everything was great, the - Nutte4you

Everything was wonderful Everything was great, the service crew was polite, helpful and very knowledgeable about their jobs.

I’ve gone back and forth about leaving a review for this - MikeJ

I’ve gone back and forth about leaving a review for this dealership. There have been a few employees there that unfortunately are no longer there that were quite helpful. However, the amount of times I’ve had to take my vehicle into the dealership has been unacceptable and issues that have been “fixed” multiple times, Still have yet to be properly fixed. I’ve had motor issues, cosmetic problems- all to which have not been fully covered nor resolved. One of the employees, Mike- was quite rude when checking out the paperwork with my vehicle. Rodrigo has been pretty helpful. Specific employees have dropped the ball in submitting claims in time and now I have to deal with the cost of fixing them myself. I would not recommend purchasing from this dealership in the future.

I received the worst service of my life — both in terms - Prashant zalavadiya

I received the worst service of my life — both in terms of the maintenance work and the treatment from the staff — including Service Agent Juan Ayala and Service Manager Alfredo Mejia at Hardin Honda. I own a 2019 Honda Accord Sport. On July 28, 2025, I dropped my car off at the Hardin Honda dealership service center around 7:45 AM to replace the evaporator. This repair requires removing and reinstalling the entire dashboard. I specifically chose the dealership so the dashboard would be reassembled to factory standards, and I paid $2,056.88 for the work. The part itself only costs a few hundred dollars — most of what I paid was for the labor involved in disassembling and reinstalling the dashboard. When I picked up my car at around 5:00 PM the same day, I immediately noticed the dashboard was not properly installed. There was a large gap between the dashboard and the windshield, and similar misalignments in other areas. I pointed this out to Juan Ayala. At first, he dismissed my concern, claiming “Honda builds their dashboards like that.” I was certain this was not true, so I compared my car with other Honda Accords at the dealership. After seeing the difference, Juan admitted there was indeed an excessive gap and told me to bring the car back the next day so they could fix it. On July 29, 2025, I returned with my car. Later that day, Juan informed me that they were unable to fix the issue. When I went back to inspect it myself, I found nothing had improved — the gaps were exactly the same. After arguing with Juan for several minutes, he finally gave me the contact information for the service manager, Alfredo Mejia. On July 30, 2025, I spoke with Alfredo. He was dismissive and unhelpful, stating outright that they could not fix the problem. I explained the amount I paid, what I expected, and why this level of workmanship was unacceptable, but he showed no concern or willingness to resolve it. This dealership provides terrible workmanship and customer service. The dashboard reassembly looks worse than what I would expect from a cheap mechanic shop, let alone a Honda dealership. If you care about your car and expect quality service, do not go to this dealership.

Personal amable y entregan el vehículo en el tiempo - Cgvacc

Personal amable y entregan el vehículo en el tiempo prometido. La sala de espera es comfortable y tiene buen café.

Great customer service. - Mike

Great customer service. Will definitely be coming back for more work when needed. They finished the job in a timely matter and is much appreciated. Thank you very much.

Every tome i have gotten service they have been fast, - Ponce

Every tome i have gotten service they have been fast, detailed and not pushy with what needs to ne done

Thank you Bill Horvat for keeping me informed and - Alfred White

Thank you Bill Horvat for keeping me informed and updated. It’s always a pleasure to work with you. Thoughtfulness and kindness goes a long way and Keyes Lexus consistently delivers that, along with awesome customer service.

I dealt with Jose after needing a software update and to - Scott

I dealt with Jose after needing a software update and to process a recall on my Telluride. He is professional, very courteous, and was able to keep me informed through text message at every stage of the process. Because of his service i will continue to service my vehicle at Kia Cerritos.

My 2020 Challenger that I bought from Lampe Dodge - jasonblackholetrap

My 2020 Challenger that I bought from Lampe Dodge developed an a/c evaporator leak, ($3000+ Repair) under warranty for free! Great customer service given by Signey Hicks & the whole Lampe Dodge team. Thank you!

Service advisor was great, I all come to this place and - Muhammadjon

Service advisor was great, I all come to this place and customer service very good