4,460 California SRT Service Centers

This corrupt service department added 3,000 MORE MILES - Sealeybrytani

This corrupt service department added 3,000 MORE MILES to my car to get it out of warranty. My 2022 nissan Sentra battery died. It kept saying system malfunction so i took a photo of my dashboard and my mileage read 34,162 (still under warranty) i have photo evidence of this and my car sat there until the tow truck came. I got it towed the 5 miles to the dealership thinking ok great it’s still under warranty so whatever the issue is it’ll be paid for. My car gets dropped off and the service advisor liseth calls me and says that my car is no longer under warranty and a battery will be $375. She tells me that my odometer is reading 37,361 ! I told her she’s incorrect and that my miles are only at 34K. I come up here to speak with the manager Marcos to show proof of that and he doesn’t know how this could’ve happened. So now my car is out of warranty and we know these stupid Nissans are expensive to maintain. The manager offered to give me a free battery and of course he would since I’m sure his people are the ones who messed with my mileage so that i can be out of warranty. I also got a text from the sales department to sell my car since it’s high mileage right now 😒 this place put 3,000 miles on my car in a matter of minutes and no one knows what happened. How does my car mileage jump over 3,000 after it’s dropped off?! They tampered with it and then offered me a free battery when they got caught.

Very professional plus very helpful! - gbentrum

Very professional plus very helpful! Everyone is knowledgeable and not pushy! Just what you want in a Dealership.

I enjoyed working with Marco and service. - Rpedroza8963

I enjoyed working with Marco and service. He was very professional. Enjoyed his smile and how he reviewed the things I needed for my car. And when picking up the car, he was very professional and letting me know what needs to be done next some other important projects that need to be done on the car

Rock Honda is super in customer service. - rodrigojunio341

Rock Honda is super in customer service. My service advisor, Arif, is always ready to do everything to satisfy his client. Service done is always fine with minimum amount of time spent. Way to go Rock Honda! Job well done 👍.

I have been a customer for over 15 years, since it was - ELIS100

I have been a customer for over 15 years, since it was still Metro Infiniti. I can say that the service this time was better than when it was under HGreg.

Amazing dealership and service department! - robbie1saunders

Amazing dealership and service department! They will take care of you as if you were their own family. I recommend everyone to take their car to this dealer or purchase a new vehicle!

Thanks to Service Adviser Gal Azoulay and the fine - Neils

Thanks to Service Adviser Gal Azoulay and the fine service team my car was given top attention and care. Gal is a very smart guy and got me in and out speedily and kept me informed, Thanks Gal.

Jonathan was a great salesman, top tier customer service. - Justinhallgren

Jonathan was a great salesman, top tier customer service. Love the car, we will definitely be back to purchase another car from 3way. Thanks again.

LANCE IN THE PARTS DEPARTMENT WAS GREAT HELP GETTING ME A - IMPALA

LANCE IN THE PARTS DEPARTMENT WAS GREAT HELP GETTING ME A SPECIFIC PART FOR MY 17 IMPALA THANK YOU

Great Service. - MrLobo

Great Service. Great Repair. Looks like it Never was Damaged. Keep up the Great Work.

Service at Toyota of Orange is simple to schedule and - keh92867

Service at Toyota of Orange is simple to schedule and they are always prompt and courteous. I love Toyota of Orange!

Excellent service department! - tw969706

Excellent service department! I highly recommend. I was greeted upon arrival my jeep was taken in immediately. Oil change and tire rotation was completed very quickly. Thank you Victorville motors!

Professional and honors my decision with my car. - MARICARDENAS828

Professional and honors my decision with my car. Was very nice abd was straight to the point

I left an update on Google, but basically the service - nitro_luver

I left an update on Google, but basically the service department does not care about the condition of your car after servicing. The car was brought out with grease down the side, apparently caused by the machine that washes it as well as grease marks left on the dash and console. After trying to get the grease off the dash, it was scratched up like they took a wire brush to it, the only other option to rectify the situation was to replace the dash. The car was less then 2 years old. Finance department is is a joke to try to get ahold of. Numerous times I call and can only leave a message. Last month I called and was transferred to finance only to leave a message and have no return call. Upon calling today I was again transferred to a machine. I called back and spoke with receptionist and told her I was tired of leaving messages and needed to talk to a real person. She told me she was going to "personally" walk my message to them but if I didn't hear anything in an hour, to call back. I am tired of spending my days following up with people who should be contacting me. Poor customer service.

Rafael is wonderful to work with, I can always rely on - ADSTEIN88

Rafael is wonderful to work with, I can always rely on him to schedule a quick convenient car service. Great customer service.

Every since. - DAMEONLJ

Every since. I bought my Ram, things have been good. Good service and friendly people. Thank you for everything.

We took our car into Quicklane for service and what we - raypennell

We took our car into Quicklane for service and what we thought was a burned out fog light. Turns out it was wiring damage by a rodent. They took care of it for us along with a full service and a car wash. Been doing business with El Cajon Ford for years and prefer not to go anywhere else.

GOT ME IN, TOOK CARE OF WHAT I NEEDED, I LOVE MARIN - LARRY

GOT ME IN, TOOK CARE OF WHAT I NEEDED, I LOVE MARIN SUBARU !!! I CAME IN 4 A 229 MILE NEW ENGINE OIL & FILTER SERVICE, I'VE BUILT ENGINES ALL MY LIFE, I ALLWAYS CHANGED THE OIL & FILTER AT 200 MILES TO PROTECT MY INVESTMENT !!!

Service was very Good, changed cabin air filter, & engine - ruzhoov

Service was very Good, changed cabin air filter, & engine air filter. But sadly, we bought this Senna there was NO OWNERS MANUAL!! $60,000 car & No Manual?? SAME ON YOU FOLSOM TOYOTA!!! Make us spend $127. To GET ONE!! I might just call the TV Station And have them share this with All SACRAMENTO, CAlifornia 😡

Absolutely top notch customer service… that service team - 6SDFSD96

Absolutely top notch customer service… that service team is next level. You guys deserve raises… promoting… bonuses… you truly are making the interactions that bring customers back again and again. You are my go to guys for anything service related from here on out. From management all the way down the chain… you’ve earned my respect. Thanks again for everything you do.

Awesome staff and excellent service! - MARIANNEVIRAY

Awesome staff and excellent service! I am a satisfied customer and I will keep on coming back.

Christian in service is EXCELLENT! - DOLLY

Christian in service is EXCELLENT! Oil Stop had made a huge error and put the wrong plugs in so car was leaking oil. Christian went out of his way to ensure all specific verbiage was on my receipt so I could get reimbursed by Oil Stop. He is an asset to this company and needs to be recognized for such!!

This was the first inspection. - gbackus

This was the first inspection. It was reassuring that all was OK and that the tires were rotated without cost.

The service experience was excellent. - gllamas66

The service experience was excellent. All work performed in a timely manner. Thank you to all involved in making this a very positive experience

A dedicated staff who are willing to provide great - jeremy

A dedicated staff who are willing to provide great customer service and plus technicians that know what they are doing and will also wash your car after the service it will keep me happy and satisfied.

I received excellent service, Jose Wong is a very good - Sonia Gasga

I received excellent service, Jose Wong is a very good representative of your business, everything was nice and fast.

I have dealt with Jon for several years. - CARTER-DON

I have dealt with Jon for several years. I have found him to be courteous, knowledgeable and helpful. He always greets me by name which I find is very professional.

Efficient, customer oriented service - excellent follow - Thankful

Efficient, customer oriented service - excellent follow through- all with a smile. That’s much appreciated-

Candice is the best face to see when you enter a service - Karen

Candice is the best face to see when you enter a service department,very helpful. Always get the best service from norm reeves

Always get the job done Thank you for helping me You are - Dr. Davis

Always get the job done Thank you for helping me You are the best😊 God Bless you and your family