360 California Toyota Service Centers

Great service writers, especially Chris Avalos. - kirkfujikawa

Great service writers, especially Chris Avalos. He doesn’t pressure you to have repairs done. Honest and sincere like all the other service writers.

I must first talk about how wonderful the overall service - jeanclairedog

I must first talk about how wonderful the overall service department is here at DCH Toyota in Oxnard. Jack and Grant are my go-to favorite service advisors. The best I have ever had at any Toyota dealership, anywhere. They both go above and beyond for me and my brother as customers. Prices are fair and I always feel well taken care of by all the smiling faces, including the cashiers and the shuttle drivers too. When I am in the market for a new 4Runner (I hear there's a hybrid on the horizon) I will patronize DCH for that new car too. Keep doing what you do. Thank you Jack and Grant!!! Jeanie and Billy

Went to get a oil change. - Timndeegonzales

Went to get a oil change. They said it will not be too long Wednesday and Thursday are our slow days. Two hours 20 minutes later I go see what’s taking so long. My car had been done, but the service writer was in a meeting. He couldn’t have someone take his meeting. I called and asked for the manager for severance department. Had to leave a message. He was not available. Never heard back from him. This place is horrible. Get your change elsewhere.

Even though the location is very busy, the Service team - CJT

Even though the location is very busy, the Service team is very accommodating and works efficiently.

Best service in California i took my truck in for service - esl-2008

Best service in California i took my truck in for service Vince my advisor helped me throughout I truly recommend crown Toyota to buy or get your vehicle serviced here is excelente.

Excellent service! - rosalesmls

Excellent service! My advisor Aldofo Frias was very knowledgeable and courteous. My RAV4 was ready when scheduled.

Was easy to set up appointment and get a rental, felt the - jasonfluegge

Was easy to set up appointment and get a rental, felt the service advisor was honest and got my truck back rather quickly

Excellent service, informative and quick. - A Bokn

Excellent service, informative and quick. Technition video was clear and concise. Service rep was great and kept me updated.

Received fantastic service at this dealership. - megabit-emcee.0t

Received fantastic service at this dealership. Simone, the express service advisor was amazing- efficient, organized and thorough. Will definitely return to have my car serviced here in the future.

Brought my car in for service, Amanda assisted me with - sarahloera

Brought my car in for service, Amanda assisted me with check in. She was so polite and professional and most importantly got me checked in promptly. Most dealerships leave you sitting and waiting in your car even with an appointment.

You try was very professional and passionate with me. - Shiva756

You try was very professional and passionate with me. Explained to me my issues with the car aLao answered all my questions that other dealer didn’t take their time to explain to me when I bought the few months ago. I really appreciated that.

Jim Smith was knowledgeable and very patient and - empunzalan56

Jim Smith was knowledgeable and very patient and explained to me everything. Great work Jim! Hope to see you again next time!

Servicing your vehicle here is way too expensive. - evancombs

Servicing your vehicle here is way too expensive. They will overcharge you on every little bit of maintenance that they can try to swindle you into purchasing. Some of the maintenance I requested wasn't even completed, which nobody at the dealership told me about face to face. I had to read the 7-page service report to find that out. I will never take my car back here again. It is a scam and you can get everything they offer done for a third of the price with any independent mechanic.

This review is strictly about the service department, not - selvage.globe-0o

This review is strictly about the service department, not the sales team. I brought in a 2006 Highlander that we had paid $6000 in order to get it serviced and updated with all the most recent fluids. The Rep seemed nice enough and I relayed what we had paid and that we wanted to keep it updated with service. I also pointed out two minor issues (a seat and panel that needed tightening) and he said he would address both. He told me he'd need to keep the car overnight to properly diagnose and update. Two hours later, he called with an estimated $10,000 in repairs that he highly recommend. For a 18-year-old vehicle that was only worth $6000. He said it was an investment in the future of a car. No car is an investment. Certainly not one that's 18 years old. When I passed on the service, he did a 180 and immediately recommended $1,200 worth of fluids. When I returned the next day, I paid my bill and got my car. I immediately realized that the two things that Giovanni promised to look into (the seat and the panel) had remained unaddressed with zero explanation on the invoice or otherwise why they weren't addressed. This is the very reason why people distrust mechanics and service departments. We are putting a huge deal of faith and trust into someone wanting what's best for the car and the owner (while still earning a tremendous profit). It's an area that we rely on an expert to guide us through because of our general ignorance on what is truly needed for a vehicle. Find a local mechanic you trust. Stay away from Keyes Toyota.

Update: Makan Ardalani contacted me and I brought my car - ekevers

Update: Makan Ardalani contacted me and I brought my car in to have the brakes examined. The team looked at every aspect of the brakes and ensured the car was safe to drive. Afterwards, I am no longer hearing any noise form my brakes! In addition, as an apology, Makan offered me free detailing on the car, which I appreciate. I do appreciate the level of effort the service team made it making my experience right. I will definitely try this dealership again. Thanks Makan and the service team! Where to begin? I would avoid this service department at all costs. They never called me to inform me that my car was ready. I had to contact them. No apology or anything. They ignored my request to check my brakes which squeak on cold start. They told me all new cars do this. Really? On a car 3 months old? They ignored my request and did not check my brakes. If you are a female and want to be ignored, not listened to, and treated with zero respect, then this is your place. Go elsewhere if you want to deal with respectful and honest service mechanics. If I could give them zero stars, I would.

Excellent service, friendly, and wonderful staff. - MERYAYYAN

Excellent service, friendly, and wonderful staff. I will use them again for purchasing my next cars and for their service.

Ibrahim Lapaj is awesome. - Jerard

Ibrahim Lapaj is awesome. He's very respectful, and he values your time. Although the service crew may have taken quite some time to finish servicing my car, which is understandable in a circumstance where there are many people in line to get their cars done, but Ibrahim checked in on me, which is a good indication that I'm valued, and I'm happy to be their customer for more than 5 years now.

I have bought two cars from Elmore and they have both - Mary

I have bought two cars from Elmore and they have both been thoroughly serviced by Elmore and I have had nothing but wonderful people helping me though out this experience. Service is great, if I have a questions I can just go in and there is always someone to help me.

My 10,000 mile checkup - 14275jg

My service representative was friendly and quite responsive to my situation. He quickly helped me to understand what services I was to have on my automobile's appointment. The service was tire rotation and checking all fluid levels. They even washed my car prior to taking it home. We've been doing business with Toyota Santa Cruz for many years. It is a pleasure doing business with Toyota Santa Cruz.

Beyond grateful - CHRISTOPHER EDGERTON

Joel from the service division went above and beyond the call of duty in assisting me with my Prius. He expedited it's repair and was helpful, patient, and professional. I HIGHLY recommend service at Toyota SLO and I'm beyond grateful for Joel's help.