2,942 California Used Car Dealers

Yesterday, I brought my 2023 Q5 to Audi Pacific Service - Calbear92

Yesterday, I brought my 2023 Q5 to Audi Pacific Service since the power telescopic tilt button on the Q5 was not in its proper position- slightly depressed in and angled down so one could not lower the steering wheel. I only chose to go to Pacific since it was the closest dealer in the rain and they said getting a loaner “hasn’t been a problem.” [Background, car was at Audi Long Beach the day before for oil change, but I forgot about the steering column button issue]. Upon arrival to Pacific in Torrance, I was greeted and met Service Advisor, Jonathan. He seemed nice enough. Once I told him of the main issue- he went to physically inspect it and got the shop foreman to look at it to see if it was something easy to fix. [and another on-going MMI and Bluetooth issue that’s known across most Audi platforms.] He came back and said that it looks like “outside influence” and that’s not under warranty. It would cost $310. “If it was something easy to unbolt a screw, I would just do it for you, but you have to drop the entire steering column.” I declined. He also said that if your car was just at another dealer- you should go back to the selling dealer (not possible since in San Diego) or the most recent service dealer since you have a relationship with them on THIS car. This button is on the lower left side of the steering column and slightly recessed. One of the clips on the inside was not holding it in proper position, but the inuendo that “we” broke this is absurd. There’s no physical damage. This is the 1st time (and likely last) that this car has been brought to them- I had a terrible experience with a previous service writer several years ago on my eTron SUV where I asked for my keys back and would not return while he was still working there. I will appreciate Jonathan's frankness. He said that I should take the Q5 back to Long Beach or BH since I have had the car serviced there before and since I have an established relationship with them on THAT car- they had more leeway to offer “goodwill” and cover that issue. I was shocked that when he told me that the button was now inside the steering column since the foreman pushed it in while trying to assess. When I actually got into the vehicle- there was now an open hole in the lower steering column and a loose button. Since this was caused by the foreman and it was returned this way- this is not returning the vehicle in the same condition as it was brought it. Not taking responsibility since I declined their $310 charge. Not acceptable. What’s more outrageous- I took Jonathan’s advice and went back to my regular service advisor at Long Beach today. (Charles is awesome!). He not only greeted me when I pulled up- he already saw my note- personally took the vehicle straight into the service. In 15 minutes, the car was ready. Not even paperwork needed since it was a single Torx screw to remove the lower steering column plastic panel and put the power control button back into proper place. I even got a snack in their new comfortable, location. Moral: stick with Audi Long Beach for your Audi service needs.

The best place to buy a car PERIOD! - parey1971

The best place to buy a car PERIOD!!! No hassle low prices spotless cars! Staff was great 👍

Just picked up my C8 Stingray convertible, my previous C7 - lazdee

Just picked up my C8 Stingray convertible, my previous C7 was also purchased though Boardwalk. Worked with Al since May of last year when I was added to the dealer order list. Al set realistic timeline and pricing expectations through the entire sales process. Good group of people to work with.

Contacted me to discuss the vehicle and all of the - benjaminimartinez10

Contacted me to discuss the vehicle and all of the various purchasing options for an out of state sale.

Purchased a new 2025 Honda Civic and couldn't be happier - bem

Purchased a new 2025 Honda Civic and couldn't be happier with Winter Honda. I spoke on the phone with Phil Nazareta after he met with my wife and daughter. We worked out a price on the phone; I will say they wouldn't send it via email (because they didn't want me shopping the offer) but the definitely honored what we spoke about and I couldn't be happier. The whole process was smooth and fast and we know we'll be happy with the new Civic. Definitely worth a call and stopping by. Thanks again Phil!

I was treated with respect and courtesy upon arrival and - Ycfdmom

I was treated with respect and courtesy upon arrival and pickup/loved the fact my pickup was washed and ready when promised

Overall I was happy with the way they handled my - ozibadiey

Overall I was happy with the way they handled my situation waiting was longer than I expected

Contacted Chris over the phone regarding a vehicle, told - Sebastian M Aldrete

Contacted Chris over the phone regarding a vehicle, told him what my problem was at my end (shipping of the vehicle), he said no problem we can work with that-no pushy salesman or being misled straight to the point matter of fact kind of dealer, he sent paperwork outstanding in my view, effortless purchase highly recommended dealer.

My wife and I came in at 3:30 and left with a new car at - Paul

My wife and I came in at 3:30 and left with a new car at 4:30—ezpz. There were absolutely no sleazy tactics. The whole process was ultra straightforward, friendly, and super chill. I've been buying cars for over 35 years, and this is one of the best experiences bar none. Highly recommend Century Auto in Daly City!

Super friendly. - egamba760

Super friendly. Honest. Easiest purchase I have ever made at a dealership. Recommend them highly!

These guys had the lowest priced cars and the best - Andy

These guys had the lowest priced cars and the best quality. Kevin is great to work with as well as everyone else there.

Auto republic team so helpful in helping my friend find a - lamdin72

Auto republic team so helpful in helping my friend find a vehicle. Professional and courteous service. Highly recommend.

routine oil change - T Pal

Wonderful service. I had neglected to schedule the needed oil change so my car was long overdue for service. I was able to schedule my service for the day after I called. My service was completed quickly and any questions I had about my car regarding a few othe concerns were clearly and easly answered. I left feeling more confident in the way my car was running.

This is my fifth Porsche vehicle purchased and my first - David99

This is my fifth Porsche vehicle purchased and my first at Long Beach Porsche. They honored the deal made before hand without amy surprises. Josh in Sales, Harpreet in Finance, and technical support with Evan all handled the sale with professionalism and made the transaction stress free.

we left a car for a recall. - mtgirl818

we left a car for a recall. They said 2 to 3 hrs but couldn't get it done till next day. When I picked it up, Giovanni in service was very personable, put on new difficult wipers at no charge and was so very nice and a veteran.

They called me with in 15 min and answered all my - jmhsale

They called me with in 15 min and answered all my questions. Just have not hard the time to follow up with them

Joseph McMahon provided excellent insight and service by - MarcoR

Joseph McMahon provided excellent insight and service by far best customer service I thank him

Huge shout out to Essa Karimi at Dublin Kia! - Nikki

Huge shout out to Essa Karimi at Dublin Kia!! Thank you for being you & truly helping us find what’s right for our family & works within our budget.

One of the best Ferrari dealership in the continental US - mhass

One of the best Ferrari dealership in the continental US period. The GM (Ed Brodsky) and team are true professionals and made my Italia trade-in and Pista buying process a breeze. They guided me through the entire process, shipping the vehicle to and from and the overall transaction was just so easy for an out of state customer that I am blown away at the level of professionalism. Ed was always there to answer my questions, emails and texts. His level of patience with customers is top notch and overall a very transparent sales team. Overall, I am a very happy customer and totally recommend the team at Ferrari of South Bay. Keep up the good job representing one of the top car brands and the customer experience / journey that comes with it. Thank you guys !!

First time buyer with excellent service - Maria8754

First time buying a car and my experience with Hawthorne motors express was excellent. This family owned dealer welcomes you and helps you each step of the way definitely recommend this dealer to family and friends!

Easiest car purchase i ever made. - mushier_vestry_0q

Easiest car purchase i ever made. Hardest part was waiting for car to arrive from another state

I did receive a prompt, though unsatisfying answer to my - rmpriddy1

I did receive a prompt, though unsatisfying answer to my question of a vehicle's value. .

Made the car buying experience quick and simple. - jlazo27

Made the car buying experience quick and simple. Had the car ready for us to test drive when we arrived and answered all questions we had. Highly recommend.

I had a great experience at Lumin Folsom Mitsubishi. - Tony

I had a great experience at Lumin Folsom Mitsubishi. The customer service was excellent, and the entire staff was friendly, welcoming, and very helpful. They helped me find exactly the car I was looking for, and the whole process was much faster and easier than I expected. I’m very happy with my purchase and would definitely recommend them!

Jimmy and Haris are the GOATS of car sales! - Ameenshawwa

Jimmy and Haris are the GOATS of car sales! I literally flew 3 hours from Texas to California just to see a Hummer I’ve been chasing for YEARS — and they had it! The second I pulled up, the car was spotless, washed, and ready for me to test drive. The whole vibe was professional but also super chill, no games, no pressure, just genuine people who know how to take care of a customer. After years of waiting for the right one, I finally got to sit behind the wheel and it did not disappoint. If you’re hunting for your dream car, Paradise Automotive Group is the spot — Jimmy and Haris made the trip 100% worth it.

The BEST car buying experience we ever had period. What a... - dustyrhoads

The BEST car buying experience we ever had period. What a staff! They treated us like family. We highly recomend them to all looking for that old time customer service and genuine honesty ( very rare these days). Thanks Jason, K, and Bev (and Dick for the tour and showing us his cool car colection....WOW). Also Bobby for the drive home.

They were great. Got me financed no problem and made an... - SM1

They were great. Got me financed no problem and made an appointment for the next day to test drive. Unfortunately I reconsidered for the time being but when I'm ready for real they will be my first contact!*

I recently acquired a 2022 Dodge Durango Citadel AWD from - Tracey Weatherford

I recently acquired a 2022 Dodge Durango Citadel AWD from Morgan Hill Chrysler Dodge Jeep Ram, and I have to say that the entire process was fantastic. The dealership staff was knowledgable, pleasant, and went above and beyond to ensure that I selected the right automobile for me. They have friendly, friendly, and professional staff. Thank you!

Got my car online and it was delivered in 3 days. - bob

Got my car online and it was delivered in 3 days. Very pleased with this dealer.