2,920 California Used Car Dealers

Rip-off!!!! - moe_shokrai_ripoff

Smooth-talking moe shokrai will rip you off!! Makes it sound like a good deal, then adds all kinds of fees into the deal, and I was stupid enough to let him!! I should have known from the start. He advertised a car that I wanted to see and then when I drove to see it, the car was literally stalling in the parking lot, and he did not mention it on the phone but let me find out in person!! I am an idiot!!! He offered me a lower price on the car, and I thought I could fix the stalling easily, thinking it was just a bad sensor. After agreeing to the lower price, he tells me about $500 in registration fees, taxes, title, stickers, etc., and like an idiot I went along with it!! That xxxxing guy charged me $250 to electronically register the vehicle, when the going rate here is $50!!! (Or free if I go to the DMV myself!!) moe shokrai had the car for 6 months, even titling it in SD import center name, and didn't tell me about a 100% bad/leaking shock the car had in front, bad shocks in back (had to replace all 4), bad front speaker, and that the car was in come kind of accident and the front fender was bondo'd....which I found out when part of it cracked off when I was attempting to install some body clips I noticed that were missing. moe shokrai IS A LIAR!!! I WOULD NEVER BUY A CAR FROM HIM UNDER ANY CIRCUMSTANCES. HE IS A LIAR AND A SCAMMER, THAT IS HOW HE MAKES HIS MONEY. GOOD LUCK! Remember, there is always small claims court which is free for you. If it is worth your time, I highly recommend it.

Submitted an inquiry, never heard back from the - mikevervaecke

Submitted an inquiry, never heard back from the dealership. Not a word. Probably would have made a purchase

My wife was 9 months pregnant with baby #2. We needed to... - rmckay64

My wife was 9 months pregnant with baby #2. We needed to upgrade to an SUV quickly, but had been searching for weeks. We asked The Auto Buying Service to find us the best SUV for our budget. They walked us through our options, provided a concrete price estimate and started emailing profiles the next day. Within a week, we’d found several SUVs we liked. They then worked with us to build a bidding strategy keeping us informed as they negotiated with dealers and wholesalers. They purchased, reconditioned and delivered our 2005 Acura MDX Touring within two weeks. Further, they provided complete transparency on all the costs incurred. The final price was fully $3,000 below what our local dealer was asking for MDXs with more miles, fewer options and bad colors. They delivered the MDX to our home. Four days later a new navigation disk arrived. Three days after that the 2009 registration and tags arrived. We’re absolutely thrilled with the quality both of the MDX we bought and of the service we received.

I loved my experience with this dealership. - dee

I loved my experience with this dealership. After searching for what seemed liked forever, I was finally able to find the best deal for car we wanted. I 100% recommend this dealership!’

Never responded to questions after repeated email. - rodandsandee

Never responded to questions after repeated email. Very poor service would not recommend this company

I recently had one of the most frustrating dealership - Jon

I recently had one of the most frustrating dealership experiences I have ever encountered while trying to purchase a used 2025 GMC Sierra EV from Thorson Pasadena GMC. After seeing the truck listed on their website, I immediately called on a Friday and spoke with Walter. I explained my situation, my interest level, and my trade in details for my 2018 Ford Raptor. Walter had me complete the appraisal forms and gave me an acceptable offer on the trade in and assured me that he would make the truck available for me to buy on Monday. Because I live more than an hour away and had family commitments over the weekend, I could not come in sooner, and he acknowledged and agreed to hold the vehicle by placing it in service status. Monday morning, we confirmed my arrival time by text. Everything seemed squared away. After driving nearly an hour, I was two minutes away when I received a call from Chris informing me that the truck had just been sold. I still went inside the dealership to speak with the sales manager. Instead of any meaningful explanation or accountability, I got a simple shrug and a reminder that they “do not hold cars,” completely ignoring the fact that their team had already agreed to do exactly that. No real apology, no remorse, no ownership, just indifference. Chris and another associate, Jonathan, did offer to try to locate a similar truck at auction and deliver it to my home for inspection, which at the time felt like a decent attempt to make things right. Unfortunately, that promise turned into nothing as well. I never received a follow up call, not a single update, and no apology from anyone at the dealership. I was essentially ghosted after being told they would help correct the situation. I had gone out of my way to prepare my trade in, rearranged my schedule, and drove a long distance based entirely on their word. The lack of communication, broken commitments, and complete disregard for a customer’s time was incredibly disappointing. Thankfully, I found the same model Sierra EV at Culver City Chevy, where I was treated with professionalism and respect from start to finish. I would strongly caution anyone considering working with Thornton Pasadena GMC. My experience showed poor communication, poor internal coordination, and a willingness to make commitments they do not honor.

Man I got more than what I paid for for I bought a car - Mr.cqyoung

Man I got more than what I paid for for I bought a car and got a kitten under the hood purr mabel purr

I called the dealership to go over purchasing a new - jfinancial

I called the dealership to go over purchasing a new Cadillac Lyriq. They stated that they currently had zero in stock and I would have to order. A new Cadillac dealership should have a Cadillac inventory to purchase.

Great experience and a great vehicle. I wanted to fly... - williamjprimeau

Great experience and a great vehicle. I wanted to fly from Rhode Island to California to buy my vehicle and Sergei was more then willing to help. He overnighted me the documents, I sent them back, bought the plane ticket, picked up the car, and that was that. Vehicle was as described. They said they checked all the fluids for me, as I was about to go on a 3,000 mile trip back home. I verified this myself and sure enough everything was topped off. Highly recommended. I am just waiting for my title to come in from the CA DMV. It remains to be seen if there will be any issue there. I will update this review in due time.

I obtained my 2018 G80 from them and was super impressed - jazzman19

I obtained my 2018 G80 from them and was super impressed by the friendliness of the staff and the quality of Service provided. Truly a good experience with them.

Very reasonable prices and the salesmen weren't too pushy... - Connect

Very reasonable prices and the salesmen weren't too pushy as you would expect from a used car dealeee

I emailed them about a vehicle in their inventory. - jesus.rangel2

I emailed them about a vehicle in their inventory. I have yet to this day received a reply about my inquiry.

I CALLED JUST TO ASK SOME QUIESTIONS ON SOME CARS. EVERY... - FIFA-2007

I CALLED JUST TO ASK SOME QUIESTIONS ON SOME CARS. EVERY THING WENT WORNG WITH THIS LEADER SHIP THE PRICES ARE VERY HIGH, EVERY ONE IS VERY RUDE AND SOUND LIKE THEY DONT WONT TO ATTENT OR HELP THE CUSTOMER, THE ONLY ONE THAT WAS VERY HELPFUL AND NICE WAS THE LADY PICKING UP THE PHONE NAMED JAMIE GOMEZ. SHE ANSWERD ALL MY QUIESTIONS. OTHER THEN THAT EVERYONE ELSE NEED TO LEARN CUSTOMER SERVICE.

We had an excellent experience buying here. - Sabrina.mcewen

We had an excellent experience buying here. Price was more than fair and Jeff was great to work with! I would definitely buy a car at About New Auto again!

We were in the market for a vehicle and came to impress... - Mvp30

We were in the market for a vehicle and came to impress motor used car lot. We spoke to the sales rep, he took us around the lot looking at different vehicle, and we found about four vehicles in our price range. We are in the process of purchasing the vehicle within the next few days.

American Motors gave me a more than fair price. - emroberts.95

American Motors gave me a more than fair price. Their team was friendly and knowledgable.

Kyle provided excellent service at Approved Auto Center. - Emmy

Kyle provided excellent service at Approved Auto Center. He was upfront, transparent, and genuinely cared about getting me into the right vehicle. No pressure, no games. If you want a smooth and trustworthy experience, ask for Kyle.

I bought a 1996 Dodge Indy am from these people in... - wwotr

I bought a 1996 Dodge Indy am from these people in February 2005.<br>Since then I have spent $1600.00 in repairs and the Transmission JUST went out on Tuesday (5/8/05)!<br>When I took it into the Dealership the 1st time, they told me they wouldn't let ANY of their Techs drive it, until the Pitman Arm was changed, as it was in such bad condition.<br>I had driven that Truck from Los Angeles to my home <br>(435 Miles North), not knowing that this was in diss-repair.<br>I have e-mailed my salesman asking him to pay 50% of the total cost of repairs and he declined.<br>I have written the Better Business Bureau and the Bureau Of Automotive Repair.<br>The California Department Of Consumer Affairs wrote to me and told me that Deals On Wheels was a "Business that did not require registration/licensure with any regulatory body within the Department, but that my issue may fall within the authority of the California Department of Justice, Office Of The Attorney General and the Los Angeles County Department Consumer Affairs.<br>My complaint has been "forwarded" to BOTH agency's.<br>Perhaps with some contact from your organization, I may be able to reap some satisfaction from this unscrupulous seller.<br>It took every penny I had to buy this vehicle and once it broke down, it sat in my garage for 6 weeks, until I could save up the funds to repair it.<br>It lasted 2 weeks until the Transmission gave out and now it's back in my Garage AGAIN!<br>With estimates being in the $2K-$3K range, GOD knows how long it will be until I can get it repaired!<br><br>Roger <br>

DO NOT Buy FROM OWNER Angel! I get on the freeway and... - objectrelations1

DO NOT Buy FROM OWNER Angel! I get on the freeway and steering wheel shakes. Engine light and oil warning light came on third day.

Dont try to buy.a car from avis. - Norman52

I was going to return the car after the 2 hr.test drive but Yussaf insisted I keep the car because I wanted to buy it.He promised there would be no charge.when. He couldn't get the financing and they charged me $ 671.00 in rent. Buy your car from a car dealership that will not charge you if the financing falls through.

Backlot Auto Sales may be a small dealership, but Melad - shenoudakest

Backlot Auto Sales may be a small dealership, but Melad and his son make it one of the most honest and trustworthy places you’ll ever buy a car from. From the second I showed up, they treated me with real respect and actually listened to what I needed. No pressure, no games, just two good people who genuinely care about helping you. Melad went out of his way to explain everything clearly, and his son was just as helpful. You can feel the family vibe, and it honestly makes the whole experience so much better and more comfortable. I walked away with a great car and total peace of mind. If you want to buy from people you can truly trust, Backlot Auto Sales is the place—and definitely ask for Melad.

Found an excellent vehicle that was priced fairly. - jaimestjames

Found an excellent vehicle that was priced fairly. They helped me find financing as well. An unexpected pleasant experience with the people at Bells Truck. I highly recommend them.

bought the van sight unseen and had it delivered - sn

bought the van sight unseen and had it delivered everything was smooth process I recommend

BMCD LTD - Timothy Ryan

BMCD LTD did an excellent Job on my 2016 Range Rover! Kah Fai my service advisor was very professional all the way through. This was my first service visit, they took note of my concerns and took care of everything. My vehicle was ready when stated and they washed it. I was and am very pleased.