12 Delaware Chevrolet Service Centers

Sorry I left DE...Love the service at this location - LoveMyMalibu

Staff is always courteous and professional. Time spent alwaya less time that I spend anywhere else. I hope I'm in the neighborhood when I need my next service, the 6 hour ride was well worth it to stop by this location. Keep up the EXCELLENT customer service.

Great experience taking our older GMC Canyon in for a - Teena

Great experience taking our older GMC Canyon in for a thorough service. It had been garage kept and is rarely used but they checked it out top to bottom, kept us informed of everything on the estimate and delivered on time and on budget. Very personable staff from being greeted by the sakes staff on the way through to dealing with the customer support staff, service advisor and service manager. The GM was out greeting customers and stopped by and said hi to us and other folks in the waiting area. We will definitely continue getting our Canyon serviced here. She is as good as new.

In and out in about (1) hr., always friendly ,always... - Bobbymac

In and out in about (1) hr., always friendly ,always clean,good price for service done,used their wifi to update my phone! Great place!

The auto body group are very professional and only want - Mary Ann

The auto body group are very professional and only want the best for the owner.

Do not use their service department - Sg196

Unable to duplicate a transmission shutter even though there is a service bulletin out explaining what’s going on, even goes as far as showing pictures on how to fix the issue. They first drove it in the PARKING LOT to try and duplicate the problem. Once we complained about that they did drive it for 13 miles and said they couldn’t duplicate the problem and told us that GM would only pay them for a certain amount of minutes and their minutes were up so they couldn’t drive it any longer. Steering loose - again service bulletin out. They claim it would take hours to do - service bulletin shows 15 minutes worth of work which we had fixed elsewhere and the repair was less than 5 minutes - you read that correctly - less than 5 minutes. They told us they fixed it only to find out when we decide we had had enough of waiting around that we would be coming to pick up our truck that it in fact had not been fixed. Running boards - peeling - dealership stated it was a faulty part and it was covered under warranty. Again.... pretty obvious fix. We were told our truck would be ready for pickup - it wasn’t. They claim the parts were not in, we needed the truck so we picked it up. Upon picking up our truck it was documented that the steering and running boards were all warranty work. We would return next week to pick up our new running boards. Next week turned into TWO weeks later only to find out the service manager “looked into” our vehicle and it was a few DAYS out of warranty so they would cover nothing under warranty. We have called GM and filled not one but two formal complaints. Again, we have our checkout paperwork showing all items would be covered under warranty and then when the parts came in they tell us that our truck was DAYS, not months, not years, but DAYS outside of the 3 year mark. We were well under in mileage but we were out by days! We also called IG Burtons General Manager - Daniel Hall left voice mails and NEVER got a phone call I’m return. Do not waist your time or money - go elsewhere - we did!

We came to Lewes for the week with our family vehicle. - jasbrenner

We came to Lewes for the week with our family vehicle. It started riding rough about an hour outside of Lewes. We made it here and parked the car. On Monday when we tried to start the car to take it to the dealership, it wouldn’t start. Bryan, the service director, helped us find towing when onstar couldn’t. He started looking at the vehicle on Tuesday and was able to tear apart the engine, get parts, replace them all, and have the engine back together by Friday. He kept us well informed and did everything he could to get us our vehicle back before we had to head home which is almost 4 hours away. He and the entire staff at Burton were absolutely incredible. If you need service while you’re in Lewes look no where else.

The service department Really needs a lot of help I - Got me 🤯

The service department Really needs a lot of help I waited 6 and a 1/2 hours for oil change I feel like a fool never again

Customer Service Desk and Service Dept = Top Notch - Mgnandez

If you need any help at all with your vehicle call this dealership. Willis Chevrolet in Smyrna, DE took me in after my normal service dealership could not accommodate my service needs. The first person to take my call was Connie and she made the whole experience easy and addressed all my questions before I even asked them. I had a "Service 4WD" message on my truck and they were able to schedule me for service the very next day. They also provided a loaner car while they had my truck. Keith was my service representative and I received nothing but excellent and professional customer service from him. Folks like Connie and Keith make the whole experience at Willis Chevrolet very enjoyable. Thank you guys