4 Delaware Subaru Dealers

Kaitlin was wonderful through the entire process. - fdowens93

Kaitlin was wonderful through the entire process. She went above and beyond to help us get our beautiful new car. The day of purchase she kept us entertained with fun conversation as we waited through the process, which made it feel quick and painless.

We are very happy with Subaru's, this is our fourth - Don Whitaker

We are very happy with Subaru's, this is our fourth Forester! We started buying Subaru's when this was the Matt Slap franchise and were always happy with the experience. With Ourisman there were differences: - They do not list contact information or even a roster for sales people on their website. We have a salesperson we really like doing business with (Laura Hart-Siano is awesome). I had to figure out how to contact her privately to know if she even was still selling Subarus at this location and only then was I able to establish a conversation with her. This took a significant amount of time on my part, that could have been avoided by the dealer. They had it set up so that not even the Matt Slap email address would forward to the new one. I also found that the managers did not care to negotiate and instead are trying to use a Carmax-like model. With this I felt my trade was undervalued when compared to online resources I used and Subaru's GAURANTEED trade in value from the My Subaru app. I was finally able to get to a place where I was comfortable but felt a bit under appreciated as the dealer was making a profit on both sides of my deal (Our trade in was listed on the website for about $9K more than we were given). We also found finance options were lacking and high. I knew going in that my credit union would have me at 3%...the best Ourisman could do was 6 and change. We have excellent credit...that's ridiculous. I financed at the 6 ish and then refinanced a week later with my credit union...again more work for me. I'm also not clear as to what our 'perks' are for buying a certified car there. A hard copy of that information along with the certified warranty would have been nice. Overall happy with the car, love the sales person, dealer was not special.

My sales lady, Tiyanna was amazing. - edwardwritt

My sales lady, Tiyanna was amazing. She listened to what I needed and wanted. Never tried to push any extras on me but did make a few recommendations after I asked some questions. Took a couple of visits due to my situation. Tiyanna was patient and very helpful. I've bought several cars over the years. Some used, mostly new from different dealerships in the United States and some overseas. I can honestly say that Tiyanna and Winner Subaru made this a great experience.