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Excellent dealership and Service Department - Christian
I was fortunate enough to deal with two salespersons on my buying adventure; a very nice Adam Corradin on the sale and ultimate trade of my beloved Mercedes Benz, and Mecca Murrah, both pleasant and an enjoyable person who explained at length all the bells and whistles I would need to know to assist in working the control/navigation of my new, but used, 2016 Maserati Ghibli that I test drive and purchased. There happened to be a mechanic issue on the vehicle I chose, and their new, highly qualified Manager Tom Heinz stepped in and took care of it ASAP, and gave me a loaner Ghibli to use until my purchased Ghibli was repaired to my complete satisfaction. Everyone was completely professional, kind and as helpful as needed, and as I do to live in an area where there are no Maserati dealerships for several hours drive, I needed to make sure all was in complete working order and I comfortable enough to drive it home. Knowledgable Service Manager Mike Fallon assisted too and the business part with enjoyable Pete Latsoudis was completed, I decided wisely to purchase an extended warranty when my original warranty expires, to appease my mind. This dealership is Top-Notch in my mind!
Alfa Romeo Stelvio - Dutchman
We just leased a 2018 Alfa Romeo Stelvio at this dealership and our experience was great. We had made an appointment for a test ride and upon arrival we were greeted in a very friendly way by Julian our sales consultant and the car was ready to go. Going into the sale process after our test ride was also a great experience because they made the process very easy. We told them what we were looking for and after some negotiations we came to a deal that we felt happy with ( this certainly hasn’t always been the case with previous purchases at other dealerships before!).
All in all this was a very low pressure experience at a dealership that seems to take great pride in customer service. We would highly recommend this dealership.
Outstanding experience!! - Cincy Mike
Christopher Blackburn went out of his way to make this an awesome experience. He even picked me up from the airport since I was from out of town (the vehicle was a limited edition). He was responsive to my texts and emails but not pushy. He let me make the decision and supported me the whole way. I can't say enough and I HIGHLY recommend Alfa Romeo of Orange Park!!
Great dealership - Jasg8r
They were easy to work with the entire process was made simple. I had a very specific request and they found the car for me and I got it at a great price.
Great experience! - Sales123
I had an excellent and a one of a kind experience here at Ferrari of Central Florida. Yarik was very knowledgeable about the product and I love that he did not just sell a car but he sold me the benefits and enjoyment I would have with the vehicle. I will definitely be looking to do business again with him and this dealership in the future. Thank you so much!!! You've made one my dreams come true!
Poor service - Spider king
The service took forever on my 124 spider. The manager was completely rude. When I went to ask a question she walked past me on her cell phone and ignored me. The service writers were telling inappropriate jokes with customers within earshot. Wish there was another Fiat dealer to go to.