52 Florida Cadillac Dealers

Vince is the best in Palm Beach county! - BelleGladeBorn

Vince is the best in Palm Beach county! Go see him for a great deal and experience.

Clarence was top notch! - Leah

Clarence was top notch! Best dealer for a new Escalade that we could find on all of East coast of Florida.

The worst salesman I have ever met with. - Yes, the man in Black

The worst salesman I have ever met with. Also sales manager was horrible called about a Cadillac that two salesman said they had and found out they don’t have it from their sales manager he told me the salesman should’ve known better Told me about another Cadillac they had a for sale, explained the vehicle he had told me to come to the dealership and they will take care of me after 2 1/2 hours, they kept me there another 2 1/2 hours to give me an insulting price on my trade in vehicle after leaving dealership two days later, received a text from the salesman asking if I purchased a vehicle yet told him I was negotiating terms with a different dealership. The sales manager texted me asking if I bought A vehicle from another dealership yet I explained to him at that time we were in negotiations at another dealership. He asked me if they could make a deal with me on the Cadillac or an SUV when I asked him what kind of deal he could give me he asked me what vehicle when I told him the Cadillac, he said that has been sold after he just told me the vehicle was available. Basically it was a harassing text to me. I would not recommend this dealership at all I feel that the salesman and the sales manager do not care about their customers at all. This is a zero Star dealership when there’s plenty of other dealerships out there. I recommend to stay away from this dealership and find another one. I hope this has been helpful. Thank you Brian. A lot

Went to buy a CT5, the only 2024 they had left. - dcarriere24

Went to buy a CT5, the only 2024 they had left. Never driven one so realized right away it was not the car for me. It didn’t drive like a luxury car. They had a CT5 V that I was looking at while waiting for the CT5 to be brought around. I asked questions about it. We asked how the service department was. It is important to have a decent service department and the salesperson was not knowledgeable at all. He could have tried to upsell us to a more luxurious model if he was good at his job and was able to answer questions. However, it left a bad taste in my mouth so we left there and bought a Lexus ES 350 a couple of hours later.

Purchased a Lyriq a year ago. - Angel

Purchased a Lyriq a year ago. The F&I Manager talked me into Road Hazard. My car was a lemon (different story), I have called, emailed, and texted the F&I manager to kindly cancel my Road Hazard and he wont even reply acknowledging my request. Quick and easy to sell, but an absolute ghost when you have to cancel. Not the kind of service DeVoe is known for.

Outstanding Customer service at all levels. - retiredaf2007

Outstanding Customer service at all levels. Initially I went in to purchase CT5 V and that sale went phenomenal with Melvin. Came back a week later to purchase a XT5 Sport for my wife and my experience with Melvin and Kim was exactly the same as the first. We had a continuing issue with our XT5 and Mr Sigoreli, Melvin, Kim and KR stepped up and took it to another level with an experience that would not have happened at another dealership. The above situation would not have happened with out the assistance of Jim, Sandy and Ora in the service department. We are well seasoned car buyers and the Fields Team has taken it to another level. We will Def be back and would HIGHLY Refer them to anybody who is in the market for a Luxury Vehicle.

Excellent customer service at this dealership! - simplylisa812

Excellent customer service at this dealership! So grateful for my saleman Brad Smith, and his professionalism! I love my Cadillac!

I recently leased a vehicle from Alan Jay Cadillac and I - Bill

I recently leased a vehicle from Alan Jay Cadillac and I could not be more pleased. The salesman, Jordan Dancer, was very helpful right from the start. He answered all my questions promptly and then followed up after the sale to insure all was going well. When I go back for my next vehicle I will definitely ask for Jordan.

Ron Wilcox is super! - Gailflong12

Ron Wilcox is super! He is an experienced car salesman and went over all details with my purchase

I have a 2014 Cadillac SRX and My HMI module. - Agnelio Castillo

I have a 2014 Cadillac SRX and My HMI module. went bad due a water leaking from the sunroof. I fixed the leak and I got a used HMI from Ebay (The same part number) That it was belong to a Cadillac Escalade with different Vin Number. The part need to be reprogrammed (Change the pin number) and they told me that they can do it and it will cost me 230.00. I left the car at the dealer and they called me after about 4 hours to tell me that They can't do it because they don't have the right software to do it but I still have to pay the 230.00. I had to pay for nothing. I ended sending the unit to this place (White Automotive & Media Services) and they fix it for $99.00.

Kudos to Ryan S for the assistance on my Caddy. - lionjtripp

Kudos to Ryan S for the assistance on my Caddy. Came in for oil change and forgot to ask to rotate tires. He quickly called the workman and had it done for me. He also spent time explaining about key fob covers! Thank you!

We recently bought our Yukon here and were very impressed... - mays.rea

We recently bought our Yukon here and were very impressed with our salesman Austyn. He made sure all our questions were anwered and took time to listen. Our finance person, Josh, was not anyone we'd want to deal with again. He didn't go over numbers with us, rushed us through the signing process and took off as fast as he could. We had to teturn for drive out detailing and service we requested prior to purchase, and the service dept did take care of us efficiently. Have never had a detailing not include washing floor mats though. As long as good people like Austyn are there, we'll return for future purchases, but will leave quickly if we ever have to deal with a fast talker who pushed you out the door like the finance guy though.

Had a great experience in the service department last... - chrisderkov

Had a great experience in the service department last month. I just recently bought my CTS in Bradenton and I discovered an oil leak from the Timing Cover Gasket and I brought my car in and was taken car of very wonderfully. Enjoying a breakfast in the waiting room because I had no time to eat before I left my house. I was also taken all the way home by an excellent driver in a XT5 due to the waiting time for the service on my car. The service was free of charge due to me just buying the car and also under CPO. I also just had my oil changed on my Cadillac today and I had an amazing experience. Dean was very helpful to letting me know how long it will be and what exactly they will be doing and when. I love this place!!

Excellent car shopping experience. - Beach Time

Shopping for a car has never been so easy and pleasant. Car buying is something I wouldn't look any more forward to than getting a root canal. The salesperson (Fernando) was polite, informative and very knowledgeable. For the first time ever, I actually look forward to doing this again, but hopefully not for a long time because I LOVE my new XT4! As they say in their commercials, Don't drive miles, go to Niles.

I was charged $70 for aftermarket belt that cost $12... - shsalib

I was charged $70 for aftermarket belt that cost $12 outside, 400% markup + $90 to install the belt. The tech left his greasy finger prints on my headliner. I wrote to the dealer and they said they will look into it and that they will detail my car and get rid of the grease on my head liner but they never did, I sent two emails to Joedy Tidwell the service director asking when can I take my car in and got no answer.