Best service from Zoilo Luis and the dealership - Gemmacarr
Zoilo Luis is my sales representative. My husband and I keep leasing Cadillacs because his hard work and dedication, he’s always on top of everything trying to help us to get the best lease. I highly recommend him for his service and honesty,.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Service Review - Shoemaker
Always excellent service. Very clean service area, friendly, courteous staff. Competent, knowledgeable service team. Never disappoints! I would always recommend Val Ward Cadillac to friends and colleagues.
New Cadillac Sales
Great recommendation for Mark Ferrari - miche7
Mark Ferrari provided excellent customer service. I had a great experience working with Mark, he was very professional, friendly, helpful, patient, and did a great job explaining all what my Cadillac ATS had to offer. I will recommend Mark to all my friends.
Cadillac Certified Product Specialist
Used Car Director
Service department - KKT7475
Joe is always very attentive to my car needs. Service is done in a timely matter. He keeps me well informed about my car when they have it.
Old School ... - Awesome
my wife and I are very happy with the way we were treated as a customer by Joe and Neil Lucas along with the rest of the staff...
Sales and Leasing
Good experience - Method13
Overall, good experience! Went in for a regular service check-up. Took about an hour and a half for oil change, tire rotation and cursory car wash
Internet Sales Representative
Excellent on first repair - Tate
AJ was able to quickly arrange for me to have a loaner car and provided the needed repairs on my Colorado. I was having trouble with my transmission and I found out they replaced my torque converter and was able to get it back within the week. Thanks for the great service, AJ!
Ed Morse Hall of Fame Recipient Sales Associate
Sales and Leasing Consultant
Outstanding new XT5 purchase process! - gulfcoastdave
We traded XT5's - a '17 for a new '18. Heather FitzMaurice handled the entire sales process online using my GM Supplier program pricing model. She provided trade value on our '17 based on photos and VIN number as we live 85 miles away. Becky Ferguson did a great job handling the GM Financial lease transaction and all closing documents. Overall, a very easy and pleasant experience with a top-notch professional team. Heather exemplifies what the internet vehicle purchase process should be - very responsive to all questions and minimal chit-chat. One of our best auto purchases ever!!!
I have been coming to Dimmitt for service for over 10 years. - john h
William (Bill) Kegan has been the person I have dealt with for past several years and have found him to be extremely, knowledgeable, helpful, friendly and professional. He does not hesitate to get a shop forum out to help diagnosis a potential problem so that time is not wasted chasing the wrong solution.
Wonderful service - Irene
Wonderful Friendly Service .Service my 2013 SRX. My car is clean and shiny when I leave. They even cleaned the inside of my windshield. Thanks for your good service.
Great Experience. Salesperson Anna Psihas. - shunter
Anna Psihas was very friendly with a warm smile and firm handshake while maintaining eye contact. She was very professional throughout our business. We certainly enjoyed our experience dealing with Anna. During phone calls you could almost “see” her smile. The showroom and facilities are beautiful and deserve a 5 star rating. Anna also gets a 5 star rating. My days of hiring people are long since over. However, back in the day, I would have hired her in a heartbeat.
Disclaimer: I had never met Anna nor do I have any business relationship with Village Cadillac and Toyota.
Bought New 2017 GMC Pick UP - Killebrew, Rex
In May of 2017 I purchased a New GMC Sierra Pick Up from Dale Jr GMC Buick. Jimmy Vandeilen was my slaes person and we complete the entire sale Over The Phone. I live in St Pete Florida and have talked to Jimmy a couple of times through out the year regarding the new vehicles. He spent a lot of time telling me about the trucks and what he had in inventory. It took several times speaking to him over the phone and Jimmy texting me pictures to convey the different models he had to sell. When I decided on 1 particular truck it only took me 24 hours before I knew everything was complete for the purchase. That is outstanding. This sale was site unseen! The truck was delivered to me the following weekend and it was exactly like I was told My hat is off to Jimmy for doing and Outstanding Job in order to make the sale but to also consider all my wants and needs.
Thank to Jimmy for all the Hard Work and to everyone else in the dealership that had a hand in my purchase.
Repair stableizer - kadsbennett
Service is always excellent! Treated very nicely and customer waiting is always clean and comfortable. We always deal with Wally Ulrich who is excellent to deal with!
No pressure sales - CAB2018
We stopped by to test drive the Cadillac XT5 and did not intend to purchase. However, Bill tailored his sales presentation to our exact needs and found us a beautiful SUV in our price range with more options than we requested. The entire sales team was friendly, low pressure and accommodating. A truly enjoyable sales experience!
Very good - Azad1975
I was there with my family,he was very respectful.Very good customer services very friendly explain about details of the car take short time for paperwork
Mike Chernow & team are top notch! Mike is a star... - Dr. & Mrs. G.
Awesome service, courteous staff, always on time, and ALWAYS, have had a courtesy vehicle. Those w/o one need to plan in advance by scheduling their services. That is all.
Painless Used Vehicle Purchase - HankB
There is a reason this dealership is almost 5 stars. They are a very professional dealership with really nice people working here. I did my whole deal from the other side of the state in Palm Bay and dealt with a wonderful young lady named Lyndsay Skully. We Facetimed so I could look all around the truck inside and out. She started it up and all sounded great. After the phone call she put the truck on a lift and sent me pictures of the underside too. We negotiated the price and dealer fee all via text. I sent all pics of documents and licenses via text. So the entire deal was done via phone and so that all the papers were pretty much ready to go once I arrived. I took it for a test drive and all was in order. The 2013 F150 was in amazing condition and was for my 20 year old son. The finance manager, John Fisher, was also very nice and helpful. Although it was a 6 hour drive round trip, it was well worth it because the whole transaction was done the way I like to do business. All upfront and no sneaky fees or lies like most dealerships. Plus we got a very fair deal on a great truck. I highly recommend this dealership and my salesperson Lynsday! Thank you so much for making the purchase of this vehicle so pleasant and easy!
First Class Cadillac Dealership! - Dennis
I highly recommend Claude Nolan Cadillac, a first class Cadillac dealership since 1905! My salesman Barry was awesome. The dealership had a great price on a beautiful pre-owned Cadillac. I live over 300 miles from the dealership and Barry did a very professional job handling all the necessary requirements for me to purchase the car. The car was delivered safely and directly to my house with no problems. My experience with other Claude Nolan staff was also commendable. I would not hesitate to buy another vehicle from Barry at Claude Nolan. You cannot go wrong by buying from this reputable dealership.
Service experience - Michael McNeal
I have always used Cadillac service in Naples for all services on my car and always will. John Mullens has always treated me with respect and guidance about any necessary repairs needed.
Easy visit - Tired of this.
No problems, no worries, just a nice easy experience.
I am happy to take the time to answer your questions but in the future I may choose not to. Do not tell me how long my answer must be.
Very Helpful and Timely repairs - MissMegan
I took my vehicle here for an inspection. The service center staff was very helpful and my service was accomplished in a timely manner. I even had an opportunity to speak with sales staff who also were very helpful! Overall a very pleasant and trustworthy place.
Great salesman - Happy
I drove in for service and left with a new car! What more can I say about the salesman, the deal and the dealership. They are the best!
Service center scammed me - Giri K
Davis Chevrolet’s service department are scammers. Please read my situation carefully.
I’ve had countless issues with my car that I’ve gotten repaired at Davis Chevrolet, but the only one that is relevant is the water leak in the trunk.
Over 6 months ago I had a water leak in my trunk that I took the car into the service department for. They “repaired” the leak and told me to go on my way. Days go by and the leak isn’t fixed. Every time it rains there’s 2-3 inches on water in the trunk under the rear fuse box.
I called Davis Chevrolet repeatedly about this to tell them the issue wasn’t resolved, and they said they’d call me back to schedule an appointment, but never did.
At this point my bumper to bumper warranty expired.
Cut forward to a few days ago and my car broke down and wouldn’t unlock what to speak of start. It was obvious the fuse box blew and therefore the car wouldn’t start.
I got the car towed into the dealership and they did their diagnostic. They decided to cover and replace the fuse box under the warranty, but added that I had a battery with low cold cranking amps, and had a loose ground wire. I declined all repairs except the warranty issue.
Here’s a note- my car is two years old and has never had issues starting. I brought the car in to get the warranty issue repaired which stopped the car from starting.
The fuse box issue has been repaired for free and now they’re saying I have to pay a diagnostic fee because they diagnosed the other two issues.
I see this as a scam. Davis Chevrolet Chevrolet screwed up the previous repair and is trying to make me cover the costs of their mistakes.
The truth is I’m in a situation where I have no choice but to pay for them to repair a mistake they made, that was covered under the warranty. It’s a weird loophole they found to cover it under warranty and still charge me for the diagnostics.
Needless to say I’m not coming back here ever again and recommend everyone to stay away from Davis Chevrolet. I’ve been here over 10 times in the past for warranty repairs on this car and apparently this loyalty means nothing to them.
good service,clean facilities - CTS JOE R
I always bring my vehicle to Bill Cramer for servicing.The people who work here are friendly,knowlegable and helpful. The work gets done on time and the price is fair.The snacks are good, the bathroom clean. and the television is usually on Fox News (no fake news here).
A great experience!! - Cathy Woodall
I had a great experience at Massey Cadillac of Orlando. I went to purchase my second Cadillac.
I was warmly greeted by Melinda Edwards.
I explained to her what I was looking for, she did her homework, kept me informed during her search and found the exact CTS of my dreams.
So greatful for her and business manager,Melinda Canter.
Top notch Service Advisor & Mechanic - Dually Personality
Michael Crato, my Service Advisor and Kenny, my mechanic, are the only ones I'd trust my GMC Sierra 3500 diesel with. They are honest and professional. Pricing has always been fair. They'll even work with you if some prices are too high.
LIES AND LITTLE ETHICS BY THE MANAGER. - rafelito25
OFFER ON THE WEBSITE 1.9%X72 MONTHSIF YOU QUALIFY WITH GOOD CREDIT I QUALIFY WHEN WE GO TO THE MANAGER SAYS IT IS THE COMPANY THAT DID NOT UPDATE THE WEB TURNED BACK AND LEFT NO EXPLANATION.,.
Definitely reccomended - Rob
Michael and Maurice went above and beyond, even stayed late to help me make a good decision about buying a new car… Very pleasant experience
LIES. LIES. LIES. - buddy1
Terrible - not a man of their word. Took my car in two weeks ago to sell it and stated they needed a 'clean title.' Did as I was told and paid off my vehicle's balance and obtained the title and walked back in 2 WEEKS LATER and they quoted me $2k less than my original offer. The only thing that changed on the car was the 40 miles I took to drive it there. Here I am a couple days before Christmas and I am now out $6k after the pay off. TERRIBLE. I will be going elsewhere, as should you.
excellent service - pamela milian
the transaction was smooth and in a short period of time. Always pay attention to my needs in reference of payment amount and car model
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