Great Experience - Bmehmet
The sales man Ciprian Keresztesi took care of me well. I purchased a Lamborghini Aventador and Cip answered all my questions. He was fast on his replies. He even matched the price of another Lambo I was interested in buying. And he even had my Lambo delivered late at night when I arrived in Town. I have no complaints.
Worst Experience in my 35+ years of buying/trading cars - MarkMidATL
As the title to this review suggests, my experience with these guys is the worst I have ever experienced in over 35 years of buying and trading cars (I tend to trade cars every 6-9 months).
These guys had a preowned Carrera that I contacted them about. Ken Milordis is who I initially dealt with. I actually spoke with him one time, all other communication was via text or email. We made an agreement, and I was ready to move forward and booked a plane ticket to Miami to pick up the car. The next morning, he emailed me, terms had changed at a higher cost to me, but I agreed. Later that day, another email, another change in terms (again, with higher costs to me). I cancelled my plane ticket.
The next day, another email with better terms, so I rebooked my plane ticket. That afternoon, things changed again, so I cancelled my plane ticket and cancelled the deal. I finally asked him if he had ever sold a vehicle?
During the process, I sent them my certified check to pay for the vehicle, which they deposited into their account. When I cancelled the deal, they said it would take 5-7 business days to return my money. Note that I sent them certified funds, but they sent my refund with a regular bank check which my bank held for 5 additional days.
These guys are liars, and I would be very careful when dealing with them. When I suggested that I would voice my experience in social media, the GM (Tom Prawdzik) sent me an email stating that he would have his legal term review anything I posted. Wouldn't it have been easier for him, as a GM, to call me and apologize for the misunderstanding and ask if there was anything he could have done to restore my confidence in their dealership?? That's how these people operate - BUYER BEWARE!!!
Awful Customer Service - Mandy13
My husband and son walked into the dealership, they were in there for over 15 min. Not one person spoke to them. Not even a Hello. They were looked at, but still no acknowledgement. They even crossed the ropes to get a closer look at a car, and still nothing. Maybe because they were wearing shorts and a tank top/ T- Shirt. I then called the dealership and spoke with the manager who was extremely uncaring about the situation. I told him to never judge a book by its cover. They have lost our business forever. I will never deal with them again.
Excellent Service Dept.! - f1fcar
I have only been dealing with Lamborghini of Orlando for a couple of months now but it is very easy to give George Romer in service 5 Stars as his professionalism, willingness to help and step up to the plate in customer service would make even the most discriminating customer smile.
Something else to add, the Senior Tech(George Burkett) was also very helpful with taking the time to help out on a product we have in development. The time he took to write up some very helpful notes are very valuable to us and I appreciate that in the utmost.
If this is any reflection of the Lamborghini of Orlando sales team's service, this is one heck of a group and I highly recommend them.
Thanks for everything George and I look forward to my next visit!