203 Florida Ford Service Centers

Excellent to deal with job done in great time Johnny and - Toddhartman047

Excellent to deal with job done in great time Johnny and Jackie went the distance for me body work and paint work was excellent would highly recommend to all

Hands down the best service I have had on my Ford F150 - jamesoc8190

Hands down the best service I have had on my Ford F150 after taking it to other ford dealerships and leaving very upset. Bringing my truck for service at the Miami lakes location was by far the best service and finished just in time for me to get back to work happy. I will only bring my Ford F-150 to Miami location on 57th ave by far the best! Thank you guys

tom dedios provides impeccable service. - kit.leung

tom dedios provides impeccable service. he is always responsive and helpful. it is always a pleasant experience when getting my vehicle serviced.

Great service, valued my time, provided me the best car - Jen

Great service, valued my time, provided me the best car ever! Highly recommend, have been using their service department for years.

Micky who help me at the desk and Gary who performed the - C.monette

Micky who help me at the desk and Gary who performed the work were amazing to work with. 5 stars all the way around.

Mr. Scarborough was very accommodating and helpful. - sepeda

Mr. Scarborough was very accommodating and helpful. Communication was easy and not stressful as well.

Excellent body repair work and very attentive customer - Terry XF

Excellent body repair work and very attentive customer service. My car was well taken care of and is just like new.

You can be sure your car will continue to run. - Jessica

You can be sure your car will continue to run. They do excellent work on your car.

Satisfied with sales when purchasing and service - Wilkersonleon5

Satisfied with sales when purchasing and service department personnel are always very helpful and friendly with returning calls

Good communication by advisor. - JTHOMATHAKIS

Good communication by advisor. Worked directly with warranty company and work completed quicker than originally told.

All good. - michaelschiffman52

All good. Lee and John kept me updated. I would highly recommend them to anyone needed work.

Recently took my 2023 Ford Ranger in for Service and to - LeePetersUSN

Recently took my 2023 Ford Ranger in for Service and to check a couple of issues I was having. Making an appointment online was super easy. Showed up the morning of my appointment (a Wednesday) and checking in was easy. Talked to the Susan the Service Advisor and she took care of getting me checked in and she made notes of things for them to check. She told me I may not be able to get my truck back until Friday. Kind of bummed, but understood it would take some time to look at my issues. One of the issues I was having was my Driver's Side rear floorboard would get wet when it rained. Was informed on Friday that the part would arrive Saturday and that I could potentially pickup my Truck on Monday. I asked Susan which part and all she could say was a seal but did not know which one. I feel that the part that was being ordered should have been available in the computer system or central location the Service Advisor could look at. I called the dealership on Monday afternoon and was told by Susan that the Service Technician had called out sick and couldn't tell me if the seal had arrived and been replaced. Again, this is information that should be available to the Service Advisor. Another issue I had reported was a clunk sound when stopping or taking off. The Service Advisor said that the Service Technician could not get the sound to appear and asked me to come in and see if I could get the sound to show up with a technician. I arrived on Tuesday morning to do so and could not get the sound to duplicate. No issue there, but I asked if they knew if the seal had been replaced yet and she could not answer the question. When I took the test drive, it was with a Service Technician manager, and he told me that he believed the seal had been replaced but would confirm. He offered to reset the transmission modules to see if that cleared up the clunk sound that I occasionally heard. Received a call later that day that the truck was ready to be picked up. Picking up the truck was easy. Another Issue I reported was that the factory ordered and installed tonneau cover was leaking. The Service Advisor told me that it even though it was ordered and installed from the factory that it was not covered under warranty per the parts manager. I don't agree with this. The Oil change and service done to my truck seem to have been done correctly and on the Wednesday I dropped it off. So far the Seal that they replaced on the driver's side rear door seems to have stopped the water leaking into the truck. Susan was very professional and friendly. My biggest recommendation is that Service Advisors have access to more information prior to contacting customer to be able to better answer questions.

Everyone was extremely helpful and very professional. - angienchickens

Everyone was extremely helpful and very professional. They answered all my questions without hesitation all while having a smile on their faces.

In spite of the current parts/labor issues Ford was - George

In spite of the current parts/labor issues Ford was having, Amber our Service Advisor at AutoNation Ford Panama City provided us with timely updates with the issues our vehicle was having. Amber provided professional and courteous customer service. Excellent job!

I have been a Lincoln owner for almost 20 years. - ajrockefeller

I have been a Lincoln owner for almost 20 years. (Navigator). Pines Lincoln had a wonderful track record with me for many years, until...... recent service issues. I really felt as if the "above and beyond" service I used to get simply disappeared. I am giving them 5 stars because they worked hard to overcome the initial poor service/treatment Plus, I hope they get back to the wonderful customer service they used to provide to their loyal Lincoln owners. (Particularly when you purchase an almost 90K vehicle from their brand for a 2nd time in 20 years)

Very professional and very helpful. - Anitar3937

Very professional and very helpful. Excellent customer service. My car looks new. I would recommend AutoNation to all my friends

I buy all my cars from Santa Fe Ford! - Lmgoff12

I buy all my cars from Santa Fe Ford! I love their service and sales department

Customer service was outstanding, the representative - mitchelene.bigman

Customer service was outstanding, the representative ensured that I was well informed, service was great.

My 2018 Fusion was crushed in an accident Matthews Currie - ken

My 2018 Fusion was crushed in an accident Matthews Currie Ford body shop put it back to what it was If you need body work don't hesitate to go there they are outstanding I couldn't be happier

Great service great staff on time as quoted. - tomlunny

Great service great staff on time as quoted. Adam was professional. Best team and dealership in region

Worked with Calvin Reed on setting up my technology on my - Gziegelman

Worked with Calvin Reed on setting up my technology on my ford edge. What a joy to work with a such a knowledgeable and polite young man

I just had my oil changed with sun state ford mobile - jrbostic2

I just had my oil changed with sun state ford mobile service they came to my home and Roberto S did a great job and was very clean with work he did . I will be using this service again and with any luck Roberto will be the person coming to my home. charles B.

Worked with both Jeremy Dollen and Emilee Cottrill in - jackspad

Worked with both Jeremy Dollen and Emilee Cottrill in fixing a couple of problems with our 2015 Mustang. We were very impressed with both these representatives of Tamiami Ford who dealt with our problems efficiently, courteously and the work was done in good time. We were keep updated with the work progress, which was very helpful. We have been long standing customers of Tamiami Ford and always find them easy to deal with and very helpful with any concerns we may have and highly recommend them for any Ford vehicle problems.

I have nothing but regret with this dealership. - b2000s81

I have nothing but regret with this dealership. I paid the dealership for a simple oil change and have had nothing but expenses, ruined pavers in my driveway and empty promises. The tech that changed the oil in my car spilled oil all over the engine, did not clean it and sent the car out. I was smelling burning oil for days before they figured out that the technician that changed my oil was incompetent. Then, the dealership sends out a Jim Rebera who never follows through with the work promised by the dealership. I now have oil stained pavers in my driveway and issues with my HOA because the dealership's technician did sloppy work. What's crazy is that Jim thinks that cleaning the pavers with Muratic acid is a good idea. That way, after he removes all color from the pavers and washes the acid down the driveway, the dealership can pay to replace my entire driveway. I have never seen such an unprofessional place of business. Jim stood in my driveway and made empty promises about not quiting until I was happy. Guess what? Jim just like the dealership and their management lied. I am still owed $150.00 that I paid for pressure washing the driveway. This dealership is xxxx. All I need is for them to fix what the sloppy technician did.

JOE IN THE PARTS DEPARTMENT IS THE BEST, ALWAYS DEPEND ON - patwiley56

JOE IN THE PARTS DEPARTMENT IS THE BEST, ALWAYS DEPEND ON HIM FOR ALL MY PARTS,2K-10 MONTHLY .

I leave this review as an ASE & Ford certified technician - JC44224

I leave this review as an ASE & Ford certified technician of 34 years. It's what I do for a living everyday so I know what I'm talking about. Definitely don't recommend going here for service. Brought my truck in for 3 simple warranty repairs. They clearly didn't look at my truck for these concerns. They said the truck had no problem. It has power to the trailer lights all the time. It has a coolant leak and discolored coolant. And an exhaust rattle. 3 simple thing to verify and they said they couldn't. I picked the truck up it has a scratch in the passenger door my dash cam is unplugged my seats (both front seats) are all the way forward I not anyone could get in. I return to my shop where I proceed to make a video on me testing the trailer connector and it shows .3 volts. I also show a picture of the discolored coolant and a video of the rattle and a picture of the scratch and sent to Parker at Essential Ford who ignore for 20 days till I left a google review and called the BBB. Then I received a call from a Rob who left a message with no last name just to call Rob. So when I call the dealership they have multiple Robs which didn't surprise me at this point. Once the correct Rob was located he proceeded to tell me my truck isn't under warranty. As I said I worked for ford till 2022 so I called got the part numbers and called my Ford warranty and they said both part number I gave them were covered. Then I call Rob back and call him out on this and it was then he told me he doesn't wanna work on my truck. I guess he didn't like the fact I did his technicians job. So now I'm left with a damaged truck and the 3 concerns I brought my truck in for. Rob was more concerned that I left a 1 star google review than fixing the mess this dealership made. I contacted the news will see what happens. I definitely recommend you don't go here for service.

I am very pleased with the service of Mr Davel Reveron, - diamelisgm

I am very pleased with the service of Mr Davel Reveron, he has helped me on two occasions, very effective.

Took my Ford Ranger in for service. - Victor

Took my Ford Ranger in for service. Met Louis Medina in the drive. He was excellent at helping me with everything! Great personality and very helpful. I’ll definitely reach out to him when I am ready for my next appointment!!

IT WAS FINE, HOWEVER THEY DIDN'T LOOK AT MY CAR - baker2b

IT WAS FINE, HOWEVER THEY DIDN'T LOOK AT MY CAR THOROUGHLY WHEN I FIRST BROUGHT IT IN. AFTER THEY ORDERED THE HYDRAULIC LIFTS FOR THE BACK DOOR & I BROUGHT IT BACK, IS WHEN THEY ULTIMATELY NOTICED THAT MY CAR HAD BEEN HIT IN THE REAR DOOR & I DIDN'T EVEN KNOW IT. I ASSUMED WHEN I COULDN'T GET THE REAR DOOR TO GO UP OR DOWN, THAT THE STRUTS WERE WORN OUT. BUT THEY SHOULD'VE CHECKED THAT OUT! NOT JUST ASSUME THAT WHAT I THOUGHT WAS WHAT THE PROBLEM WAS! IT TOLD ME, THEY HADN'T EVEN CHECKED IT OUT! IN THE END, I HAD YOUR BODY SHOP DO ALL THE BODY WORK REPAIRS & I AM HAPPY WITH HOW IT WAS REPAIRED.

The sign in process with Ashley was efficient and - rrykaczewski

The sign in process with Ashley was efficient and professional. Wait time was very reasonable. All requested services completed to my satisfaction.