2,232 Florida Used Car Service Centers

I went to the dealer for service on my old car and I have - zandoko

I went to the dealer for service on my old car and I have the pleasure of meet Mr. Alejandro Fonseca, who helped me with a purchase of a new car, Mr. Fonseca, was excelente, professional and knowledgeable of the products that he is selling, I will recommend to friends and family, Mr. Fonseca at Rick Case,Hyundai. Thanks Mr. Fonseca

Bad, BAD, BAD experience! - coreya1216

Bad, BAD, BAD experience! Where to start? Long story short.....don't go to Rick Case Kia, Sunrise and most especially their service department! Took our vehicle in last week for some minor recall work and when we picked it up the next day, it turns out they, meaning the service department rocket scientists had broke something that had been working perfectly before hand. It still isn't fixed!! Just a heads up everyone, CHECK OUT OTHER DEALERSHIPS FIRST!!

Angel was wonderful! - O.J

Angel was wonderful! He was able to get my truck in and out for service while I waited and everything was perfectly taken care of. I am a happy customer!

I brought my 2025 Corolla LE to Seminole in mid-September - VICKDE0

I brought my 2025 Corolla LE to Seminole in mid-September for its 6-month service. I additionally wanted an oil change, and after being quoted an unacceptable price, declined the oil change. I stated that there was a noise that was apparently coming from under the car, especially when the car was warm. There is a TSB for a defective passenger side motor mount, and the part was special ordered. I also stated that there was a large discoloration on the passenger side dash, in which the letters “TOY” and the Toyota symbol were visible. This was cleaned. The Service Advisor was Nathan, and he was quite helpful getting the service performed, the dash cleaned, and the parts ordered. Part Two: Two weeks after the service visit, I called Nathan to follow up on the motor mount order. He stated that the part was on back order and he would check on the status. He called back in an hour to inform me that he had located a part, and that I could come in the next day for installation. When I arrived, I was told it would take two hours. I brought my laptop to watch a movie in the quite comfortable service lounge. The repair was complete in 1-1/2 hours. Nathan was very helpful in locating a back-ordered part, and getting the repair done in record time.

This has to be the absolute worst service I’ve ever - lindsay

This has to be the absolute worst service I’ve ever received from a car service center. I have waited over five hours for a simple service appointment and worse. The service is extremely disappointing. I would not recommend coming here possibly ever.

Tom went above and beyond with his great customer service - rich4raiders

Tom went above and beyond with his great customer service and kindness. Good dude. Thanks.

Edited review 5/31/25-General Manager Aleesa reached out - Robinw0629

Edited review 5/31/25-General Manager Aleesa reached out to me directly. Arranged an appt and provided a car to drive while services being done. She was incredibly helpful and showed that this dealership really takes care of their customers. Made an Appointment weeks in advance to have my oil changed. I arrived at my scheduled time of 10am. Told the service advisor I was going to Walmart and i’d be backed as I had a birthday party to attend at 1pm. I retuned at noon only to find that my car had not been touched. 2 hours after my scheduled appointment my car was still sitting in the parking lot. I’m a super busy person and taking the time to drop off my car took advance planning. Ben the service advisor acted like it was my fault because I wasn’t able to leave my car there for 8 hours (all day) to have a simple oil change. I left with no oil change. Funny that this was the free maintenance Chevy offers. That’s one way to not stand by your promise, make it impossible to get the service done. I need to add that a year later I’m still trying to get my 2nd key that should have been given to me the day I bought the Car in June 2024. I guess it takes 6 months to order a replacement key that the dealership could not find. Needless to say avoid avoid avoid!

I can’t speak on the sales department, but the service - theonlywcm

I can’t speak on the sales department, but the service department, (I mean, I never thought they would one up the quality of service I received from them, the last time i had my truck in there). This time in, Ms Ashley was my rep/liaison. After the initial “welcome to Dayton Andrews, have been helped or checked in yet”(less than a minute after I pulled in), I explained everything that was happening, along with a safety recall issue notice, she just said, this might take a while, and we’re probably gonna keep it over night, depending on the diagnostics, so to be safe, let me get you into a rental and get you out of here as fast as possible”. As I was waiting In the lounge area, not more than 10 min. Ashley walks up to me and says my rides here to take me to get my rental. She handed me the paperwork and I was out the door… (MIND BLOWN) That’s just the beginning… Ashley was so on it with the communication, updates on the truck while it was being serviced. It took the stress of my mind. And lastly, it was one of those busy work days for me and even though I was notified my truck was ready for pick up around 11:00am, I wasn’t able to get there until about 6pm, and they close at 5:30! She was there, patiently waiting and not mad about it. I mean come on, how often do you see a person stay late for a customer they don’t even know, to make sure they get their vehicle back. Thanks Ashely!

Always wanting to add additional services through - Cyfarmer

Always wanting to add additional services through recommendations. Getting better with video presentations when demonstrating needed services. Receptionist / handled my service needs was great and deserves promotion w/ increase pay.

Man, the customer service was just un describable! - Apaganjr0214

Man, the customer service was just un describable! He treated me with such care and made sure I was taken care of.

They are a bunch of lying thieves, from ashley adams to - Donniemccullough54

They are a bunch of lying thieves, from ashley adams to mike queers. They will do anything to take you money. Please steer clear of this xxxx hole.

I write Reviews for a living, that's my job. - remarkablerobyn7

I write Reviews for a living, that's my job. I have never given any product or service a negative review unless it was absolutely deserved. MBM Dealership and service is well deserving of this 1 star review. It would require me to write a short story to provide all the horrible details with my experiences with MBM, and quite frankly, my time is too valuable to waste so let me just say this, and give all future "prospective" customers a fair warning. DO NOT PURCHASE FROM THIS DEALERSHIP AND DO NOT HAVE YOUR VEHICLES SERVICED AT THIS DEALERSHIP. Unless you're friends of the "family", have very very deep pockets, and can afford to be without your vehicle for weeks to months while yours is being "serviced" (because they frown on loaners, especially if your vehicle isn't BRAND NEW), then stay away. There's other MB authorized centers you can go to if you need your MB serviced, and you'll be treated humanely. MB of Ft. Pierce or MB of Orlando, both are much better options and it's worth it to either have your car towed the distance, if inoperable, or if just needing routine maintenance, it's best to drive an hour to save yourself money and mistreatment. I've never in my adult life dealt with such a rude, snooty, hateful, inexperienced, unprofessional dealership in ALL departments. Everyone I've spoken to in the Melbourne area, have all told me they were mistreated by someone working at this dealership, and it's usually most of the staff, from the woman who answers the phone with her "condescending tone and manners, to the service advisors, management, mechanics. The only department that you may not have a "Traumatic " experience, as far as your dealings with an employee, is the payment desk. Haha. Go figure, right. Unless they aren't there anymore the two ladies I dealt with were very friendly and horrified when they heard about my experience but ironically, not surprised. They've apparently heard it all, and seem to be embarrassed of their employer. Mercedes, Audi, Porsche of Melbourne, simply do not care. They do not care about these negative reviews, they do not care about how they treat their customers, especially if you're not a repeat BUYER OF NEW VEHICLES. If you don't show up dressed in your Sunday best, and exaggerate GREATLY your wealth, speak like them and act like them, then be prepared to be treated like "pond xxxx". I am even willing to place a wager on the fact that any 5 star reviews you read about "Shane" or his family business, that those are what we call in my profession "Fake Reviews". Proceed with caution to this dealership. Do your homework. Our MB's are our babies and expensive to maintain, and when something goes awry on your MB, it's a stressful event on its own, we don't need to pile on that stress by a dealership that could careless about its customers feelings,being courteous or honest , any form of professionalism, fairness, or simply treating everyone with fairness and kindness. Regardless of their economic standing. It's much easier to be kind, honest and treat your customers how they deserve to be treated. After all, it's the customer's that have given this "FAMILY OWNED" Business, a business that has not just provided them with a "cushy" life, but one they thrive off of. I promise you, they are living well, not losing any sleep over mistreatment of customers. So, you've been warned. Best of luck to all MB owners, especially if you find yourself in the most unfortunate situation where you're forced to use MBM.

I made an appointment for my 2022 Wagoneer , one week in - denay2213

I made an appointment for my 2022 Wagoneer , one week in advance. The Monday Two days prior to the appointment, I received several text messages indicating the price and that in some cases I might have to drop my vehicle off. The morning of my appointment, I arrived on time and was told that my service advisor was on the way. Fifteen minutes later, I was approached by my service advisor who asked if I was waiting on her. Next she asked what was the issue with the vehicle. Same issue that I adjoin the pre check-in correspondence. She then stated that my appointment was with her, and that they ONLY offer drop off services and they didn’t have any courtesy vehicles at this time. She was gracious enough to say that maybe next time they would be able to provide a courtesy vehicle. Next time? Why would there be a next time. Let me add that my appointment was scheduled via telephone. At a minimum ALL of this information should have been relayed to me so that I could have arranged for transportation back home or looked elsewhere to have my vehicle serviced. If totally disappointed was a person 😡

15 words well the manager and the owners are hidding - Chefremicoulon

15 words well the manager and the owners are hidding behind their desk Shame on you Please call me I can tell you the truth

Terrible service department. - Nugget969

Terrible service department. No communication about ext wait times. Spent 2 hours there for nothing to be done to my car.

I was very pleased with this dealership. - Employee #43

I was very pleased with this dealership. Oscar was my advisor. He explained all the work that was to be done and why. The waiting room had water, snacks and a nice coffee machine. My car was finished in record time. They even washed and vacuumed it. I will definitely be back.

Very professional, knowledgeable and courteous. - kentucky52

Very professional, knowledgeable and courteous. The service dept is top shelf. Very accommodating and quickly address all issues. Nice environment and very professional service techs.. If you need a vehicle this is the place to go