I work out of Birmingham running a one truck hotshot - Bruce Sanders
I work out of Birmingham running a one truck hotshot business. Tuesday of this week headed north on I75 about 40 miles south of Perry the dashboard on my new 3500 lit up and truck slowed to 62 mph.
Called the nearest dealership and service department told me to come on by but because of holiday weekend would be next week before they could even take a look at it. I was pulling a 40 foot trailer with 4 deliveries scheduled for the next day. Next week was not going to work.
Kept traveling north and found Hamby Chevrolet online. By the time I made it there, it was 4:15. Parked out front and ran to the service manager’s office and described my trouble.
William Walker was on it immediately. He instructed me that we are up against the clock, they close at 5:00, to drop my trailer on the grassy area out front. and get him the truck asap. I did as instructed and handed over the truck about 4:30.
William took it back into the service area immediately and I waited. By 4:50 William gave my the diagnostic results. I was getting electrical interference from either the electronic log system or the electric trailer brakes. Suggested I get those checked when I got home, that they had reset the truck electronic system and I was ready to go!
Words escape me to adequately express the sincere gratitude for getting me back on the road. As my living comes from that truck rolling, I can’t afford to be out of commission for a week unexpectedly.
William and the service department went above and beyond! Even though a bit of a drive from home, I expect my next truck to come from Hamby Chevrolet!!
Thanks again and Happy 4th of July to everyone at Hamby Chevrolet!!
Bruce Sanders
Lu-Nic Logistics, LLC
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