Great experience - ruerdaz
Si Freeman was the best, he was knowledgeable, respectful, and didn't pressure us but was there when we had questions. Searched for several months and dealt with several other salesmen who were aggressive and definitely just after a sale. We didn't have that problem with Si. Love our cars and will recommend both the dealership and the sales team.
Top Reviewed Specialists At This Dealership
Personal dealer was 10/10 - Aridings93
Chris Brown was awesome. Knowledgeable, personable, understanding, helpful, willing to go above and beyond. I would rate my experience a 10/10 with Hennessy Mazda had it not been for the absolute xxxx quote on my trade in vehicle, which obviously had nothing to do with Chris. He was such a good salesman that he convinced me to buy the car even with a xxxx trade in offer. Still pleased over all.
Glad i came here for my purchase !! - David Donnelly
Had a wonderful experience deciding what, if any vehicle i wound end up buying dealing with Fred Lovett. Cannot say enough good things about the whole process, from the interaction with Fred , Joe Marengo ( Management ) and also Dee Hong in the finance department. This dealership and staff really made me feel welcome and left with a feeling that they really appreciated my business. Buying a vehicle can be a stressful process but they made this super easy, will definitely be back here for anymore purchases!!
Very Pleased - Mark Widman
Went to the deanship on the recommendation of a friend and was very pleased with the service. The people were very polite and eager to help.
The Way Car Buying Should Be, Fast and Easy, No Hassle - QA
Great experience all the way down the line, from Shayne our sales rep, to finance dept. , paper work and insurance dept. Couldn't have asked for a better deal, Great representative for GM
Professional - Sydney
Jimmy Creath and Frank Booth just made my year. I arrived with a budget and idea of what I wanted. These gentlemen found my dream vehicle and put me and my wife in it in our budget area. Not only will I use the service department but will buy again from Cronic.
Hugh and Debbie Dendy
Right on time service - Hartsfield1500
My husband and I had an awesome buying experience. We purchased the vehicle we wanted without any problems. Fred Gamble really made us feel welcome and that he valued our business!! He even worked on his day off to ensure that we got the GMC Sierra Danali truck we wanted. Hats off to Fred and the finance manager😀👍🏽
In and out with blunt pricing up front. - DB
Josh Cazeres was our salesman in our most recent vehicle purchase. I have not purchased a new vehicle in almost a decade. One of the reasons is the truck I purchased almost a decade ago is still very reliable and I do not like dealing with car dealers - mainly due to the game, hassle and BS one receives up front when interested in a large purchase, not to mention the person(s) on the other side of the table who trying to make more than a few more bucks off of me. However, recently I was in the market and committed to looking for and purchasing a new vehicle, but still hesitant. I went to one dealership in southern Georgia where I work, and was impressed with the vehicle and the price they came down to, but not impressed with the "$579 doc fees" I was told "I had to pay", nor the factory stock warranty on the vehicle for the amount I was spending on it. I was then referred to Josh at Woody Folsom the next day at by my father-in-law who has dealt with him for years - therefore, the initial trust factor had been established without even meeting him. We drove a couple of hours north and when I met Josh, he was blunt and up front with me stating that "he wanted to work backwards and get me in what I wanted and with the right price", followed by "because I was military - I was going to receive employee rate pricing and not pay for "Doc Fee's" other than $75 for paper processing (or something like that). He then informed me that Woody Folsom Chevrolet and GMC also offered a lifetime warranty for their vehicles and provided me with the data to research it for myself. The dealership I visited in south Georgia a day prior informed me that I would get the employee pricing because I was military but was mandatory that I pay the "Doc fee's..." My reply to that salesman at that particular dealership in south Georgia was that I pay my bills and do not ask anyone to pay them for me, therefore I was not going to assist in paying the bills of a car dealership. Josh and Woody Folsom did not give me that run around whatsoever up front - therefore the secondary trust factor was then established. At that point, I decided to play ball with Josh and see what we could both work to accomplish and what I could drive off with per his assistance and efforts that would make us happy. I will say, the people at Woody Folsom moved fast once I decided on what I wanted and expedited the sale with quickness! - this is not a ding in any way, as my intent was to purchase what I wanted for the right deal - but just be ready to do business when it is time and for it to go quick. When I walked out, Josh even coordinated for my vehicle to get tint and an upgrade in the interior. I asked him, "is this all I have to do? are we good?" and he replied, "no sir you are good, we got everything and nothing needed from you, enjoy the truck - we will take care of everything for you on our end and deliver the truck to you when it is completed". The work Woody Folsom's pro shop did is amazing and the service I received from this organization was great (it would have been nice for Josh to throw in a tool box though... just saying - ha!). That being said, and to wrap this review up, the difference in making a large purchase and being happy and content are two totally different hemispheres. I am very much "happy" with my experience at Woody Folsom, and very much "happy" with the sales experience I had with Josh Cazares. I have already recommended several folks to visit them all out there at Woody Folsom. - DB
Great Experience - Michael Ross
Taylor was great to work with. He is very knowledgeable and easy to work with. I highly recommend him to anyone looking for someone who has a high customer service priority.
BDC Service Manager
Heather is a LIFESAVER! - CarolynWilson
This dealership is a gem to work with among the rest and the salesperson Heather is definitely the one to talk to to help you get to where you need to be. She will call you whether she is in or out of the workplace and check and follow up on you and jump through hoops to make sure you are happy. She defines customer service at its best! Would rate more than five stars if I could.
My "Dealer for Life" - K.Williams
Been dealing with Hamby for over 3 years, I've bought 2 new vehicles from them and both purchases were an awesome experience & was treated like family. The dealership has a great atmosphere & went above & beyond for us, an outstanding sales team who are very knowledgeable & have competitive pricing (gave us a good price on our trade too), and the service department is 2nd to none ~ the best I've ever visited. I strongly recommend the Hamby team!
Honest and trustworthy. easy to do business with - Michael Mleko
it is refreshing to go to a honest dealer i would recommend them to my friends the new car was what i expected from them
brought a new vehicle. - ron
Buying my vehicle was a good experience. There was no hard pressure at this dealership. Xay and the dealership manager was a very good experience.
Great Experience! - New car deanna2017
Buying a car can be a little stressful. Working with Kevin made buying a car easy. He answered all my questions and was more than helpful. If you are looking to buy a car hassle free, ask for Kevin.
It was a excellent day !! - KingWillie
They meet,my need got me in my vehicle of choice ! I would definitely go back to the dealership if I needed another vehicle, very helpful !
Southtowne - Tbp1000
I took advantage of the employee discounts and rebates that were offered during the holidays , I have been dealing with Alan Davis because he is a excellent salesman and treats me right when I come in to purchase a vehicle
Definition of Southern Hospitality - Mark Fulcher
I first contacted Ed Daniels by phone about a truck. He took the time to take several pictures of the truck I was interested in and sent to me before I drove 150 miles just to look. Truck was exactly what I was looking for, when I arrived Ed had all the paperwork ready to be processed. The car detail guys were out in the cold giving the truck a fresh clean up. Tracy wasted no time and was ready for us to sign papers. When we first walked in everyone acknowledged and greeted us, what a friendly group of guys. Thank You Daniels Chevrolet and Mr. Ed Daniels.
Outstanding Experience - Russell Strickland
It was time to replace my vehicle.and I decided to go over to Heyward Allen Motors in Athens. I am 45, and this absolutely the most delightful experience I have ever encountered purchasing a car. Ken Evans , the salesperson was a pleasure to work with in all areas of this experience. He new what he was talking about and just an overall great person. Thanks Ken for everything, You are Awesome!!!! I would recommend anyone to go see you first when ready to purchase a vehicle.
Excellent Service - jrogers2017
Staff accomodated my every need. The staff met all my request and had all work done on time and in a professional manner. Tommy and Earl met and exceeded all my reuqest.
Purchase of a new CLA - Jamie
I had a great experience at Critz Mercedes-Benz. The sales manager Chris was very proactive on earning my business. I am very satisfied with this dealership.
A GREAT EXPERIENCE - BigJoe
Eddie went far and beyond his duties to make us HAPPY!!!! We got a AMAZING Vehicle and still receive check up calls to make sure all is ok. We couldn't ask for anymore from a salesman, we got one that LOVES his job!!!!! And we're doo THANKFUL, we would definitely buy another vehicle from him and recommend him.
Customer serrvice - SMCCAR
Very professional and helpful. Meet you as soon I drive in the service bay and ask the problem and or what they can do for me.
Two visits--Tried to sell bogus repair: (Read Review) - Bob
I bought a used Silverado some years ago at another dealer. I went in for an oil change and was told I needed to replace my oil pan gasket for $300 and some dollars. I looked at the oil pan and it looked like someone had smeared oil on it--not seepage. I watched it for the next five years and never had a spot on the driveway or needed to add oil. I never went back until today. I called about replacing my airbag igniter and was told the part was there and scheduled appointment for the next day. When I showed up at the dealer they did not have the part and had no idea who made the appointment. They are 0 for 2 and will never have another chance with me.
Great Sales and Service at the Dublin Auto Outlet - edyer01
Matt & Sandy were very professional, courteous, & helpful on more then the deal itself. I believe they both deserve a raise. They went above an beyond the call of duty. They really took time and effort in finding the correct vehicle for my wife and I to drive home happy. I really want to thank them.
Professional and friendly - Tiffani76
My experience with this team was a pleasure. Everybody was friendly, professional, and I never felt pressured to buy. They followed up with me when they said they would follow up. They asked questions to understand what I needed in a car, and they worked within my budget. Most importantly, they made me feel like a friend, not just the next sale.
Carl Black GMac of Kennesaw is TERRIBLE!!! - Unsatisfied Customer
If you are planning on making a huge purchase like a new Truck, PLEASE, PLEASE, PLEASE... do yourself a favor and go elsewhere. The management at Carl Black GMC of Kennesaw Ga... Lewis in general
(blonde headed manager) should be fired! This place has gone down hill fast and their customer service is the WORST!!!
Just read REAL reviews like this one and make a SMART decision!
I would rather drive a greater distance for great service vs terrible service from a local dealership. If I were Carl Black, I would remove my name from the building! I have been a loyal customer for 20+ years...
Absolutely unacceptable and disappointing.
In for recall - Andy A Gentry
Recall preformed . Thank you for great service and making everything as easy as possible. Always a great job preformed by your wonderful polite and professional staff
Excellent Service from the Receptionist to the Mechanic - Sandra Roundy
Driving home to Florida for the holidays from North Georgia, my car had an engine failure as I was getting of on Exit 82.. I hit my OnStar button and was quickly assisted and advised what was wrong with my car. I was transferred to a representative that would send a tow truck. I had very little engine power but could still move my car. She advised me that I was not even a block away from Parker Chevrolet. She guided me there and i slowly drove my Chevy Cruze up into the Service Lane. They were kind enough to make time for me and look at my car. I did indeed need a new Throttle Body but the part needed to be ordered. Being that I was traveling they were kind enough to clear the codes preventing the engine from working normally temporarily and drove my car for several miles to see if it would happend again. I continued my journey that day and drove the car to the Chevy dealership in my home town and they were able to replace the part right away. I received a call that night from Parker Chevy making sure I had made it home safe. I will never forget my experience at Parker and if they had had the part I certainly would have had them work on it. The mechanic was very knowledgeable and explained in detail my problem. This is how service should always be.Thanks Parker Chevrolet for taking care of your customers.
Your Friend From North Georgia,
Satisfied - s949mith
Donald Robertson helped to make my decision to purchase a vehicle a good one by coming up with several different choices to fit my budget.
Good people, personalized attention - rrauh
Had struts replaced on my 2013 Caprice PPV because a performance car shop in the Atlanta area botched putting on new Konis. One strut was cross threaded and the other was leaking. Childre Chevy found the problems, used extra effort to get the damaged parts off, showed me the situation in the shop and put new struts on correctly after sourcing the part for my rare (in the USA) Australian-built Chevrolet Caprice. These folks know their GM cars and pay attention to you. Recommend Childre over the huge high volume dealerships any day.
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