Amazing Service Experience! - DEBBIED56
We bought our 2014 Enclave used through Jim Ellis Buick GMC 3 years ago. Every time we have had our car in for service work, whether maintenance or a minor issue, the service technicians have been awesome!! Sean Garrett is the best!!! He truly listens to our concerns and goes above and beyond to help us! We not only love our Enclave but all of the folks at Jim Ellis Buick GMC, especially the service department!!
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Mr. Roscoe Peace - VISZIONS
Mr. Roscoe Peace was very knowledgeable and provided excellent customer service. He answered all my questions and provided me with all of the material and much needed information needed for my new vehicle.
New Car Sales Manager
New Vehicle Sales Consultant
Oil change - KQGAres
They were wonderful with their customer service and were mindful of my time waiting with two little ones. Their price was unbeatable and they even offered a complimentary car wash with the service! Will definitely go there again for service.
Internet Sale Manager
Amazing - Ruby1
Alex raffensperger is an amazing sales man he helped me through it all and have excellent hospitality and customer service,he needs a raise this guy is awesome I wish there was more people like him!!!!!!
Perfect service - Daddy
I took my truck there and it was in bad shape! I had no idea what was wrong but it would not hardly run at all.
James Cambell got me writen up really fast and then called me to ok work that needed to be done.
Other dealerships do not treat you like a person
New Car Purchase - PATMEADOWS11
Chris greeted us with a smile and walked us through the features of the new 2019 Terrain SLT answering any all questions we had. We had not planned on buying a car so we left and went home. We came back the next day and purchased the car.
Happy Customer - natashamoseley83
Wonderful customer service and I'm very hard to please also very clean and professional environment. Mr. Brent Campbell was very professional and most of all he listen to what I said I wanted in reference to purchasing a vehicle.
Awesome dealership! - joyce.educator
Great experience! The best price!! Took too long on financing however. Had to wait at least 5 hrs. However, the price was worth the wait!
Tire Problem - JACOBS_VAN
Had tire loosing air slowly, Tech found very small screw in tire...patched it..was in and out quickly...everything was taken care..treated very professionally..already use this dealership for my regular service...very please with them
Exceeded my expectations before and after the sale . - JohnLTZ
I have bought vehicles from Woody’s GM store in Baxley , Ram , Chrysler ,Jeep store in Baxley , Ford store in Baxley and the Nissan store in Vidalia, All off the chain amazing deals where they got me the exact vehicle I wanted , iAll therir stores provided a professional, friendly buying experience. . After the sales things only get even better , with a staff
of service people that have decades of experience in the industry and working for Woody . I am a extremely satisfied customer of Woody for sixteen years and would recommend them to anyone looking for a vehicle . John Hauger , Jesup , Ga
Heather is a LIFESAVER! - CarolynWilson
This dealership is a gem to work with among the rest and the salesperson Heather is definitely the one to talk to to help you get to where you need to be. She will call you whether she is in or out of the workplace and check and follow up on you and jump through hoops to make sure you are happy. She defines customer service at its best! Would rate more than five stars if I could.
Excellent Service - Happy Customer
I left my car overnight and Brad kept me informed about the status of the repairs needed in order to fix my vehicle. I did not leave the extended warranty information in the car, so Brad went above and beyond to contact the company for me to submit my claim for the repair and saved me over half of the cost for the repair. Thank you Brad.
Worked me in quickly. - joelunchbox
Dropped Ion off without an appointment for alignment. I am very pleased that they were able to do it in less than 90 minutes. Alignment was done right the first time, too! Nice job!
Excellent Service - Terry
I took my car in to get my AC fixed. It was handled immediately and professionally. Everyone is so friendly and helpful. Greg, in the Service Department, is the greatest.
Awesome Alpha - Bryan Shi
Ed Daniels at Daniels Chevrolet goes above and beyond for all of his customers to help them find the perfect vehicle for them. We have been using this dealership for over 10 years! Not only will Ed find you the best vehicle for you, but he always gives the best prices! Go to Daniels Chevrolet and ask for Ed!!
Great Experience! - New car deanna2017
Buying a car can be a little stressful. Working with Kevin made buying a car easy. He answered all my questions and was more than helpful. If you are looking to buy a car hassle free, ask for Kevin.
New GMC truck - Gadawg
I do a lot of trading I put a lot of miles on my vehicles so I trade every year. I do a lot of business with Jim Hardman, great people.
An Amazing Experience! - Rickytm5
I believe that the experience at a dealership starts with its people and it continues from there with the Delerships overall building, grounds quality and then it’s inventory.
NeSmith absolutely exceeds on all of these areas. They have the most friendliest personnel that I’ve ever seen, their building is beautiful, the exterior and interior are well maintained and best of all, they have athe largest inventory, diverse selection of automobiles and (custom) Trucks not found anywhere. I found that The Service and Parts Department continues and makes sure that your buying experience doesn’t stop there, they make sure that your new vehicle receives its necessary service on time, they also provide you with the installation of any additional accessories that parts may offer you or that you may want to enhance your new or used vehicle experience.
Thank y’all for a job well done !!!!
Accommodating, - Colorado land
I bought a vehicle from a used dealer in woodstock ga,car buyer usa car turned out to be a money pit within my first tank of gas, I needed to get out of the deal but they wouldn't help. Daniel with Southtown Chevrolet worked out a trade with a new Chevrolet Colorado with rebates that made my purchase a reasonable relief from the land rover that wouldn't drive over asphalt. Thank you South Town I think I'll buy from them as I drive forward.
service - maindriver
Just about every time I bring me car in for a grease & oil change I have had to bring my car back in before I even leave so they could put air in my tires. No one has checked it. This time they did not even reset my oil gauge to 100%. I am just wondering what else they did do. I thought this was a 6 point inspection. I never got a sheet for one.
Absolute Trash - nrosa1
The good reviews on here are soo fake it's laughable. I have purchased multiple cars from Hennessy and they've been pretty decent, but the service center is absolute trash. Go read all the 1 star reviews, they're absolutely true. They lie to you and count on people just saying "yes" and not asking any questions. If they get a halfway informed customer in there who questions them, you can see the panic on their faces. They were supposed to grab the manager to speak with me, but I'm guessing the manager just told them not to charge me for the diagnosis and send me on my way, car problem NOT fixed, because that's exactly what happened. I have to say I'm a little surprised because service on the sales side has always been pretty good, but seeing how they take advantage of their customers in Service/Parts I will never return to Hennessy for anything. And I've purchased my last 3 cars here.
My first dealer experience! - Kphillips4
I saw a listing online for a car I had been searching for with good mileage for months. I saw that the car was located in Athens and I was a little weary about traveling so fat. I called the dealership and spoke to Kim, she was an amazing help. She was so friendly and informative and that encounter really made me feel like I should make that trip. Kim set me up with an appointment that day. Thirty minutes later I recieved an email from my car Salesman, Jake. The video was personally for me! Showing me the car and telling me he was going to be there once I reach. Which I loved!! Jake catered to my needs and then we went on to the purchase. The next day I came to retrieve the car but I had a different Salesman, which Jake had already called and alerted me. Evan, was a great help! He was so patient and I was very frustrated but he made sure I got all the things I needed and that he did his best to assist. Finally ending with speaking to the manager and signing my contracts. The manager was so friendly and welcoming. This dealership was an amazing first experience. I saw nothing but smiles from the receptions desk to my dealers cubical. I am glad I decided to make the trip to Athens. Thank you so much! I am more than pleased!
Great Sales and Service at the Dublin Auto Outlet - edyer01
Matt & Sandy were very professional, courteous, & helpful on more then the deal itself. I believe they both deserve a raise. They went above an beyond the call of duty. They really took time and effort in finding the correct vehicle for my wife and I to drive home happy. I really want to thank them.
Satisfied Buyer - Tarheelduck
Pam Robertson provided exceptional service during our purchase. She went above and beyond to provide the information we needed to make the 3 hour drive to the dealership. When we arrived we were greeted with a smile. Pam was patient and made sure we were comfortable with our deal. She also was very knowledgeable about the Yukon that we purchased and explained all of the features in detail. My first stop for my next General Motors vehicle will be Hardy Chevrolet Buick GMC! This was by far my best car buying experience.
Awesome Service - Carsalesheather2
We were able to look at several vehicles and drive them with no pressure to purchase. All of the vehicles were priced to sale. Our sales accociate made sure we got above and beyond what we needed to purchase the vehicle and whatever needed to be fixed. I was very happy with my experience with the dealership and my purchase.
New Purchase-We Love our new Enclave - Happy Enclave Owner
Thank you for assistance with the purchase of out new 2018 Buick Enclave. A special thanks to our sales representative, Kari Strickland. She was great! She worked very hard to get us a good deal and payments that suited our budget. We will definitely be recommending Five Star to anyone looking to buy a car.
We are also so pleased with our new Enclave. Perfect car for us!
A GREAT EXPERIENCE - BigJoe
Eddie went far and beyond his duties to make us HAPPY!!!! We got a AMAZING Vehicle and still receive check up calls to make sure all is ok. We couldn't ask for anymore from a salesman, we got one that LOVES his job!!!!! And we're doo THANKFUL, we would definitely buy another vehicle from him and recommend him.
Just looking - Stewart1
Calvin Hardy aims to please. What a nice, knowledgeable, and pleasant sales person. We were just beginning to look at cars on a Sunday afternoon and before we knew it, we were negotiating on a almost new Buick, Lacrosse. We couldn't resist the price and the quick check out time made fo r a pleasant experience. I would recommend this dealership to anyone who wants a good car for a great price.
They made my transaction easy - ttj0909
Iggy actually brought the vehicle to me while I was at work. He also took my trade back to be assessed. Mr.Lyons got all of the paperwork together so that all I had to do was sign. This transaction was smooth and easy.
Still getting the runaround after 3 months! - NC consumer
My son purchased a used vehicle from Thigpen automotive group in early May of this year. Our lien company still has not received the title and we are unable to register the car in our state due to missing paperwork. He has tried calling multiple times with the promise that someone will return his call or that the person who completed his title paperwork "is out of office". We called once again today and got the same story that the person who completed the paperwork was not in. We've had to notify the lien company as well. Pieces aren't adding up as to what has taken 3 months to obtain this information. Still waiting to hear from them but the customer service has been extremely poor and very frustrating especially because we are out of state.
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