Visiting dealership experience...... - Mary M.
Craig displayed a genuine interest in helping me to find a car to meet my needs. He showed patience in dealing with a senior citizen, explains and demonstrating different factts that I neeeded to know about the new Buick.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Painless and relaxed atmosphere! - Batman
Scott McFadden was great! Made our car purchase an enjoyable process! We loved the laid back atmosphere of the dealership. Cant say enough about the no pressure sale of the entire process.
Shayne Harkins is the BEST sales rep! - midlifepickyfemale
Shayne Harkins was absolutely wonderful to work with! He has helped my family purchase two vehicles (one new and one used in 2015) and two vehicles (one new and one used in 2017). There were some glitches (beyond his control) but he was ALWAYS willing to help find solutions and did so.
smooth talkers - Vdjones1
There was no hassel on buying the car. They gave a great APR%, even beat our own bank. The only disagreement I had was the extra warranty. They know when you are searching for a car you are already hipe up. Normally the customer never even hear half of what he trying to sale, they just want the car. So the salesman take advantage of that state of mind and add everything in the catalog to your contract. You end up paying for something you don't even know what it is or if you can even used it. Most of the time it dosen't even apply to you or the car. Don't be a sucker. The car never break down until after you are finish paying for. Then the warranty is no good. Read everything and ask question before you sign. Because you only have a couple of days to change your mind about anything.
Fantastic.. - jbsnake
Tim Hollis knew what I was looking for and helped me get it.
Excellent customer service and very professional approach.
Will definitely suggest to friends and relatives.
Great and fast service! - LJones3297
ConNeilous Wiggins was a great salesman. Not pushy, he was very nice and courteous. I would definitely recommend this salesman and dealership. Other staff members were very helpful and nice as well!
Used Car Manager
Great experience - Bradley231522
From test-driving, to financing & vehicle setup, great car buying experience @ Jim Ellis Buick GMC Atlanta. Received great customer service from Nina & TJ. Will buy again from them!!! Love my Buick Envision.
In and out with blunt pricing up front. - DB
Josh Cazeres was our salesman in our most recent vehicle purchase. I have not purchased a new vehicle in almost a decade. One of the reasons is the truck I purchased almost a decade ago is still very reliable and I do not like dealing with car dealers - mainly due to the game, hassle and BS one receives up front when interested in a large purchase, not to mention the person(s) on the other side of the table who trying to make more than a few more bucks off of me. However, recently I was in the market and committed to looking for and purchasing a new vehicle, but still hesitant. I went to one dealership in southern Georgia where I work, and was impressed with the vehicle and the price they came down to, but not impressed with the "$579 doc fees" I was told "I had to pay", nor the factory stock warranty on the vehicle for the amount I was spending on it. I was then referred to Josh at Woody Folsom the next day at by my father-in-law who has dealt with him for years - therefore, the initial trust factor had been established without even meeting him. We drove a couple of hours north and when I met Josh, he was blunt and up front with me stating that "he wanted to work backwards and get me in what I wanted and with the right price", followed by "because I was military - I was going to receive employee rate pricing and not pay for "Doc Fee's" other than $75 for paper processing (or something like that). He then informed me that Woody Folsom Chevrolet and GMC also offered a lifetime warranty for their vehicles and provided me with the data to research it for myself. The dealership I visited in south Georgia a day prior informed me that I would get the employee pricing because I was military but was mandatory that I pay the "Doc fee's..." My reply to that salesman at that particular dealership in south Georgia was that I pay my bills and do not ask anyone to pay them for me, therefore I was not going to assist in paying the bills of a car dealership. Josh and Woody Folsom did not give me that run around whatsoever up front - therefore the secondary trust factor was then established. At that point, I decided to play ball with Josh and see what we could both work to accomplish and what I could drive off with per his assistance and efforts that would make us happy. I will say, the people at Woody Folsom moved fast once I decided on what I wanted and expedited the sale with quickness! - this is not a ding in any way, as my intent was to purchase what I wanted for the right deal - but just be ready to do business when it is time and for it to go quick. When I walked out, Josh even coordinated for my vehicle to get tint and an upgrade in the interior. I asked him, "is this all I have to do? are we good?" and he replied, "no sir you are good, we got everything and nothing needed from you, enjoy the truck - we will take care of everything for you on our end and deliver the truck to you when it is completed". The work Woody Folsom's pro shop did is amazing and the service I received from this organization was great (it would have been nice for Josh to throw in a tool box though... just saying - ha!). That being said, and to wrap this review up, the difference in making a large purchase and being happy and content are two totally different hemispheres. I am very much "happy" with my experience at Woody Folsom, and very much "happy" with the sales experience I had with Josh Cazares. I have already recommended several folks to visit them all out there at Woody Folsom. - DB
Great Experience - Michael Ross
Taylor was great to work with. He is very knowledgeable and easy to work with. I highly recommend him to anyone looking for someone who has a high customer service priority.
BDC Service Manager
Heather is a LIFESAVER! - CarolynWilson
This dealership is a gem to work with among the rest and the salesperson Heather is definitely the one to talk to to help you get to where you need to be. She will call you whether she is in or out of the workplace and check and follow up on you and jump through hoops to make sure you are happy. She defines customer service at its best! Would rate more than five stars if I could.
Great Buying Experience - S.Hill
May buying experience at Hamby couldn't have been better. The salesperson (Michael Norton) couldn't be better. He listened to my needs and wants in the vehicle I was looking for. This is the second vehicle I have purchased from Hamby and both purchases experiences have been great. From my experience, Hamby is a no pressure dealership and will work with you to get you just the vehicle you are looking for, Although Hamby didn't have the exact vehicle I was looking for in stock, there was no hesitation to order the one I wanted. The other Chevy dealerships in the area that I visited had high pressure salespeople and wanted to sell me a vehicle they had on the lot. Thank You to Hamby Chevrolet for a great buying experience!!!
great customer service , great organization - jay#4
when speaking to the salesman it may have taken 30 mins at the most to get me and answer. very proactive in may thingthungs happen. even stayed open late to assist me in getting what I wanted.
Great Experience! - New car deanna2017
Buying a car can be a little stressful. Working with Kevin made buying a car easy. He answered all my questions and was more than helpful. If you are looking to buy a car hassle free, ask for Kevin.
Very good experience - Jeremy18
We had a very good buying experience with Dennis Tadman. He did everything he said he would do and more.
Thank you very much
Very good - cody Bedrosian
It was a quick abd easy process. Couldnt be hapier with the sales staff and their willingness to accomodate. Thanks very much for your help.
service - maindriver
Just about every time I bring me car in for a grease & oil change I have had to bring my car back in before I even leave so they could put air in my tires. No one has checked it. This time they did not even reset my oil gauge to 100%. I am just wondering what else they did do. I thought this was a 6 point inspection. I never got a sheet for one.
New Truck - Dturner
Just purchased my first truck and Daniels Chevrolet. They made buying a truck easy and a lot of fun! They were very welcoming and had a large variety of trucks to choose from. If you are looking for a vehicle, Daniels Chevrolet is the place to go!
Labor cost and poor quality of GMC products - Ajlane
Company doesn’t honor the coupons their office direct mails to you.
Poor quality vehicle. Major system failure within 5000 miles of warranty expiration.
Will never own a GMC again!
An Amazing Experience! - Rickytm5
I believe that the experience at a dealership starts with its people and it continues from there with the Delerships overall building, grounds quality and then it’s inventory.
NeSmith absolutely exceeds on all of these areas. They have the most friendliest personnel that I’ve ever seen, their building is beautiful, the exterior and interior are well maintained and best of all, they have athe largest inventory, diverse selection of automobiles and (custom) Trucks not found anywhere. I found that The Service and Parts Department continues and makes sure that your buying experience doesn’t stop there, they make sure that your new vehicle receives its necessary service on time, they also provide you with the installation of any additional accessories that parts may offer you or that you may want to enhance your new or used vehicle experience.
Thank y’all for a job well done !!!!
A GREAT EXPERIENCE - BigJoe
Eddie went far and beyond his duties to make us HAPPY!!!! We got a AMAZING Vehicle and still receive check up calls to make sure all is ok. We couldn't ask for anymore from a salesman, we got one that LOVES his job!!!!! And we're doo THANKFUL, we would definitely buy another vehicle from him and recommend him.
Service Advisor - Armymedic
Once again David Minadeo came through for me. I reached out to him on short notice and he was able to fit me into a schedule so that I would not have miss time off from work. David is as professional as they come. Thanks again David...your the best!!!
V/r David B
Dishonest - Mr.Mitchell
I have been a loyal customer since 2014 & I have purchased 3 cars in that time but after my experience on 3-10-18 by the used car manager & his boss I will never purchase another vehicle from them.The same issue I complained about at time of purchase which they said wasn't a issue was a same issue they found on my first oil change but did nothing to retaify the problem!!
Great Experience, Best car buying experience!! - Allie6902
Awesome experience, great staff, great selections and unmatched Customer Service!!!! I will definitely recommend Ryan, Mike, and Cameron to everyone I know for there car needs. I’m from south GA and will gladly travel 3 plus hours to do business again. Great car buying experience.
Two visits--Tried to sell bogus repair: (Read Review) - Bob
I bought a used Silverado some years ago at another dealer. I went in for an oil change and was told I needed to replace my oil pan gasket for $300 and some dollars. I looked at the oil pan and it looked like someone had smeared oil on it--not seepage. I watched it for the next five years and never had a spot on the driveway or needed to add oil. I never went back until today. I called about replacing my airbag igniter and was told the part was there and scheduled appointment for the next day. When I showed up at the dealer they did not have the part and had no idea who made the appointment. They are 0 for 2 and will never have another chance with me.
Great Sales and Service at the Dublin Auto Outlet - edyer01
Matt & Sandy were very professional, courteous, & helpful on more then the deal itself. I believe they both deserve a raise. They went above an beyond the call of duty. They really took time and effort in finding the correct vehicle for my wife and I to drive home happy. I really want to thank them.
Good experience - Dirt road
Ronnie helped through the whole process. Good guys to with. I would reccomend them to others. Truck was as described which was important for the distance I drove
Satisfying - John123
Pleasant to talk to everyone did there best to do what was needed to help me thanks for great service .
They were very good at they did !!
ARGUMENTATIVE - GO ELSEWHERE! - CARL BLACK KENNESAW
25 YEARS I HAVE BEEN DOING BUSINESS AT CARL BLACK GMC KENNESAW - NO MORE, EVER! THEY REFUSED TO WARRANTY A 2017 GMC YUKON XL 4X4....
In for recall - Andy A Gentry
Recall preformed . Thank you for great service and making everything as easy as possible. Always a great job preformed by your wonderful polite and professional staff
Good people, personalized attention - rrauh
Had struts replaced on my 2013 Caprice PPV because a performance car shop in the Atlanta area botched putting on new Konis. One strut was cross threaded and the other was leaking. Childre Chevy found the problems, used extra effort to get the damaged parts off, showed me the situation in the shop and put new struts on correctly after sourcing the part for my rare (in the USA) Australian-built Chevrolet Caprice. These folks know their GM cars and pay attention to you. Recommend Childre over the huge high volume dealerships any day.
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