61 Georgia Cadillac Service Centers

Everything was great except for the fact that the service - David Lunsford

Everything was great except for the fact that the service writer only checked my truck for I think 2 codes when there were originally 4~6 codes DTC that I had written down when the vehicle left me stranded and I checked the codes with my code reader. So I called Tanya up and asked her if the other codes could have lead to permanent Transmission Damage. On which she said that she would ask the Technician and get back to me with an answer. And I still haven’t heard back from her!

Had a full body paint done on a 2004 Chevorlet Tahoe. - cdf4424

Had a full body paint done on a 2004 Chevorlet Tahoe. Very pleased. These guys are the best. You won’t get better service or quality in craftsmanship. It’s hard to find someone these days with as much passion in what they do. Rick Eves is by far the best. His customer service and craftsmanship is old school. You don’t get any better than that. We are very pleased. Highly recommended.

I visited Southtowne Chevrolet on 12/21 to address - Eyesaflame

I visited Southtowne Chevrolet on 12/21 to address something in one of the tires on my Blazer - it needed to be plugged. Was advised that the hole was too close to the inner wall of the tire - I would have to purchase a tire. I was given a price for the same brand/size tire that is on my vehicle (Michelin Premium LTX, 235/55R20), & advised a tire would be ordered, for my return to the dealership on 12/26 to swap out tires. I called the morning of 12/26 to be told that the tire was never ordered. One service advisor said "the other svce advisor was supposed to order it". That svce advisor claimed they knew nothing about it. The svce advisor I was talking to said that particular tire was discontinued, but had 4 alternate tires in stock (which were more money: Michelin Primacy, 235/55R20), so I went ahead & told him I would purchase 2 of those, & needed an oil change as well, to which he advised to arrive around 4pm. On my way to Southtowne, I received a call from them advising they couldn't accomodate my needed service for that day & requested I return the next day. I told the svce advisor I was already on the way there - I couldn't wait another day. Upon my arrival, I advised the svce advisor that I was willing to wait for them to service my Blazer, which they were able to do by 6pm. Don't appreciate all of the drama & the fact that someone didn't do their job, which made it worse for those working on 12/26, & me....but I am thankful that my Blazer was able to be serviced. I typically don't have issues from the service dept at this dealership.

Excellent service. - Sharay

Excellent service. 10 /10 highly recommend. The technician that I had explained everything to me about what he was doing to my vehicle.

Perfect experience from begining to end. - Randall

Perfect experience from begining to end. Great people, great service, and pleasantly surprised by the total price.

This Dealership has the best customer service! - gibson.derick72

This Dealership has the best customer service! They are very courteous and they give quality work. Thanks you to the staff!!

Was in this week for my 30K maintenance and all aspects - Gdavidson

Was in this week for my 30K maintenance and all aspects of the appointment were efficiently well handled from scheduling to pick up. Paloma and the service tech kept me posted throughout the process. Well don as always. 5 STARS!

I was very pleased with their customer service. - Gualmaria

I was very pleased with their customer service. Everyone was very friendly. Aisha kept me informed about the process. She called me at least once a week. She was very nice and knowledgeable, answering all my questions.

Brenda is alway a pleasure to work with. - Gcoupa

Brenda is alway a pleasure to work with. She had my vehicle in and out in no time. Love her cheerful personality. I'm sure Classic Cadillac is greatfull to have her on their team. 10 stars for Brenda...

Thanks to the Vaden team for service on my Cadillac. - Summertime

Thanks to the Vaden team for service on my Cadillac. Tina and Angela are great! I’ve also recently purchased a Chevrolet and will be bringing it to Vaden for service! Professional team and pleasant to work with!!

Fixed a problem in a very quick way. - Spooky

Fixed a problem in a very quick way. Service dept. excellent. Service technician was very attentive to our needs.

JD & Mr. - SR

JD & Mr. Gary- The whole Team was always professional, thoughtful, and extremely friendly. I can not say thank you enough to all. **Especially JD! He listened, and was very understanding. He helped me and my having a bad day turn to a blessed, and exceptional experience. He gave me peace of mind in my life! Thank you Jim Hudson Cadillac!

Thomas was my service rep and was very curious and - jjstrib

Thomas was my service rep and was very curious and professional. The new technology is also very impressive.

Very professional and courteous to me. - Fire8828

Very professional and courteous to me. They were very fast with the amount of people waiting to get serviced aswell.

Two visits--Tried to sell bogus repair: (Read Review) - Bob

I bought a used Silverado some years ago at another dealer. I went in for an oil change and was told I needed to replace my oil pan gasket for $300 and some dollars. I looked at the oil pan and it looked like someone had smeared oil on it--not seepage. I watched it for the next five years and never had a spot on the driveway or needed to add oil. I never went back until today. I called about replacing my airbag igniter and was told the part was there and scheduled appointment for the next day. When I showed up at the dealer they did not have the part and had no idea who made the appointment. They are 0 for 2 and will never have another chance with me.

Purchase - Buster

My relatives and friends have bought from Ester and Claude and we have never been disappointed , We always go to them first for our car needs. HDoster

Misdiagnosed problem on my Cadillac. Tried to sell me... - mgv8

Misdiagnosed problem on my Cadillac. Tried to sell me more parts that were NOT defective. Then it took nearly two MONTHS to get my refund. Couldn't get call backs. Operator refused to transfer me to dealership manager!! Have dealt here for several years. Will NOT return there for many reason!! Buying elsewhere.

I received excellent service in the service dept. - myfathersplace1

I received excellent service in the service dept. Not sure of the gentleman's name but he was professional, friendly and helpful. I've experienced some rude and offensive behavior at other dealer's service departments (unhinged employees are out there) but this one was truly outstanding. I don't usually write reviews but had to make this known. Keep up the good work.

0 * Service - Edwards from Snellville

This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place. Please stay away from this unprofessional and very inconsiderate auto collision place.

Vehicle Service - plunderkay

Excellent service, as usual. Personnel are always great and very accommodating and friendly. As long as I get this manner of service, I will continue to use this dealership.